Kumocos Reviews 292

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process acceptable and appreciated the timely delivery of their items. Many also reported that the products they received were well-made and functional, meeting their expectations. Some consumers were also satisfied with the refund process, noting prompt responses and resolutions from the company. However, some people were dissatisfied with the product descriptions, finding that items often appeared different or smaller than advertised, particularly regarding 3D effects on blankets. A few other people also felt that the quality of certain products was substandard, and some experienced issues with tracking information and delayed deliveries.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment due to discrepancies between... See more

Quality

People report ambiguous experiences with quality. Many consumers express disappointment, citing flimsy... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report smooth ordering processes,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers received their products... See more

Refund

Reviewers mention ambiguous feedback about refunds. Many customers requested refunds due to issues like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more

Company replied

Rated 2 out of 5 stars

The advertising for this product was very deceptive and misleading. I would caution any who may want a 3D as advertized: it is a regular cover. And the tiny print on the upper right corner does give... See more

Company replied

Rated 4 out of 5 stars

Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be fea... See more

Company replied

Rated 4 out of 5 stars

The product as described works well.it was delivered to my address securely. What I was not happy about is,why not quote the price based on our currency( canadian ) . I will rather see it instead o... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

what a piece of shit

what a piece of shit. you got my money once and never again. I threw it away withing 2 minutes of use

May 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

I am very pleased with the way Kumocos handled my issue.

I am very pleased with the way the Kumocos customer service team handled my issue. It's nice to see a company stand behind their product and show that they genuinely care about customer satisfaction.

May 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Never received my product and I have…

Never received my product and I have emailed you about this!!!!

May 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I never received them.....I have…

I never received them.....I have emailed the company but no one gets back to me

May 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

I have yet to receive the product and I…

I have yet to receive the product and I have emailed customer service with no response
I would never order from your company again

May 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

It was easy enough to order but i still…

It was easy enough to order but i still haven't received it.

April 10, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Enjoyed the video of the peeler/slicer.

Enjoyed the video of the peeler/slicer.
Looks easy to use.

May 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

GOODS WHERE PLASTIC AND NOT STAINLESS…

GOODS WHERE PLASTIC AND NOT STAINLESS STEEL AS PER THE DESCIPTION.

April 28, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I ordered a blanket that was described…

I ordered a blanket that was described as 3D plush, looked like it had stuffed dinosaurs on it. What I received after a long wait time was a super thin blanket with printed dinosaurs.
I sent the company a message asking about the long wait time and heard nothing back, I’m doubting they’ll respond to a message about the poor quality?

May 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

False advertising.

Very happy with customer service.
Problem resolved promptly.
Would deal with company again

May 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I purchased these stoppers for the…

I purchased these stoppers for the bathroom sink. I purchase six for the bathrooms . Unfortunately, the stopper does not fit all sink as stated in their advertisement that it’s fits all. have the same sink as the one advertised. However it does not fit mine so it’s not factual. I need to return all items if only there’s a return address.

April 13, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Product not delivered

Product not delivered
No dispatch confirmation or delivery details

April 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I was extremely disappointed with the…

I was extremely disappointed with the product !!!!! The video that is on your website is completely misleading!!!!! Shows it to be much much bigger than it really is and the volume of water pumping through the fountain is nothing like what actually happens Wish I had not been sucked in by your false advertising!!!!!

April 28, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

Never received item

May 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I waited for a few weeks to receive the…

I waited for a few weeks to receive the peelers and when I did I was totally disappointed. The product was nothing like what was advertised. It has a much smaller, low quality handle and the blade is not sharp so it cannot be used as shown.
Update.
I have received a full refund from the company along with an apology.

April 24, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

ORDER kumospg-1021470 ordered on April…

ORDER kumospg-1021470 ordered on April 5th, 2026 and not shipped until April 20th, 2026. I still have not received this order.
Tracking Number: TW2604P25026284877 shows
hinaTWB
United States

Destination

Origin - Sync Time: 2026-05-03 10:17:53 (GMT-05:00)
2026-04-30 15:13

US, Customs Cleared.
2026-04-28 16:14

US, Customs Clearance in Progress.
2026-04-28 12:01

US, Arrived at destination airport.
2026-04-27 10:50

HK, Hand over to airline.
2026-04-24 23:59

ShenZhen, Parcel departed from facility to service provider.
2026-04-24 21:31

ShenZhen, Parcel has been shipped out of the warehouse.
2026-04-21 21:57

ShenZhen, Parcel has been collected.
so no I am not happy with Kumocos.

May 3, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Paid for product. Never received. Company is a scam!!

I paid over $50 for your products and never received anything. At this point, I am considering this company to be a scam!!

May 3, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 3 out of 5 stars

I haven't received product yet

May 3, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

I never received the product.

April 4, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

Good pealer.

Ideal for pealing fruit and vegetables.

May 3, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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