Bad quality product and customer service
Purchased many items at Kuna when visiting their store in Lima, Peru and was really excited.
When I came home I realized that 3 pieces of my purchases all had damages or holes in them. Raised this with their customer service who claimed it was my fault and nothing they would consider. Not sure why I would damage my expensive purchases 1 day after buying them? I reported this issue as soon as I noticed them (1 day after purchase). This should not happen for clothes that are supposed to be regarded as high quality.
The lack of understanding from the customer serivce is also frustrating. No recommendation from me.







