A couple of weeks ago I had occasion to use KUSTOM BIKES based in Minehead via E/bay for a couple items for a BatriBike. I do have to say that communication - ordering - despatching was outstanding a... See more
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See what reviewers are saying
Great prices, good range of MTB products and fast delivery. Dealt with a refund very swiftly too. The icing on the cake would be free returns or a small fee for a return label, but I appreciate this... See more
Great company, ordered a banshee rune v3 frame and it was delivered in a week. Replied very quickly to messages via WhatsApp and were really good with answering any questions and queries. Would highly... See more
Excellent service had a few questions to ask and responded very promptly.Delivery was fast and also an issue with my item which was responded to very quickly and been sorted free of charge good bike... See more
Company details
Information provided by various external sources
Specialist mountain bike shop with stocking Transition bikes and Santa Cruz bikes as well as all the latest parts, clothing and accessories
Contact info
Lype Farm, Wheddon Cross, TA24 7BJ, Minehead, United Kingdom
- 01643841818
- sales@kustombikes.co.uk
- kustombikes.co.uk
good follow up
June 10, 2020
Unprompted review
Reply from Kustom Bikes
Thank you for leaving a positive review despite the issue with the product that you were sent. I'm glad you were happy with how it was handled. Kind Regards, Don
Now my go to site for bike accessories
Free postage is a winner, delivery was rapid with free Royal Mail 48 hour. Very responsive over WhatsApp and very helpful. Was offered a discount after my first purchase. 5 stars and then some, highly recommended
June 8, 2020
Unprompted review
Great service
Items delivered looked exactly the same as the items I purchased online, high quality product with an efficient delivery service over all faultless buying experience
June 5, 2020
Unprompted review
quality item and excellent service
June 3, 2020
Unprompted review
😊”HAPPY”
😊”Everything’s EXCELLENT!!! Communication, Products & Delivery was so fast... “Recommended👍🏼
June 3, 2020
Unprompted review
4 stars awarded but avoid using crap couriers.
Excellent and correct product was posted quickly, as described. Overall 4 stars awarded with thanks. To earn a full 5 stars, choice of courier/delivery company should be added, to avoid poor quality ones who 'double park', behave rude, leave items in wrong places (imho, like Hermes, DPOD, etc). Quality goods deserve good quality delivery service, like RM, UPS, FEDEX, etc.
June 3, 2020
Unprompted review
Reply from Kustom Bikes
Thank you for the review. Just to clarify I use Royal Mail and Parcelforce for my deliveries. As yours was a small item it was sent with Royal Mail. Kind Regards, Don
Quick delivery and product as described.
June 3, 2020
Unprompted review
Got some pedals from here
Got some pedals from here. They are great. Thanks
June 3, 2020
Unprompted review
Great product
June 3, 2020
Unprompted review
Amazing service unrivalled by anyone…
Amazing service unrivalled by anyone else. Will use again with no thought.
June 3, 2020
Unprompted review
Great choice of kit
Great choice of kit, good easy to use website, competitively priced . Order was dispatched and received in a couple of days . Will use them again .
June 3, 2020
Unprompted review
Delivery arrived promptly with product…
Delivery arrived promptly with product in perfect condition.
May 24, 2020
Unprompted review
Great price and arrived quickly
Great price and arrived quickly. Will use again
May 15, 2020
Unprompted review
Excellent Service!
Excellent Service. Great Price. Super Fast Shipment. Thanks!
May 8, 2020
Unprompted review
Super fast delivery
May 8, 2020
Unprompted review
They sell some great products
They sell some great products. I have recently purchased a Fox Speedframe pro helmet which got delivered very quickly. Also used the Whats app to make an enquiring and had a speedy response from Don. Thanks
May 8, 2020
Unprompted review
delivered within 48 hours of…
delivered within 48 hours of ordering,excellent service.
May 8, 2020
Unprompted review
How an online business should be!
Great price, great service and quick free delivery, even during a pandemic! Wish I’d found Kustom Bikes earlier!
May 8, 2020
Unprompted review
Fast and efficient thanks
May 8, 2020
Unprompted review
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