A couple of weeks ago I had occasion to use KUSTOM BIKES based in Minehead via E/bay for a couple items for a BatriBike. I do have to say that communication - ordering - despatching was outstanding a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great prices, good range of MTB products and fast delivery. Dealt with a refund very swiftly too. The icing on the cake would be free returns or a small fee for a return label, but I appreciate this... See more
Great company, ordered a banshee rune v3 frame and it was delivered in a week. Replied very quickly to messages via WhatsApp and were really good with answering any questions and queries. Would highly... See more
Excellent service had a few questions to ask and responded very promptly.Delivery was fast and also an issue with my item which was responded to very quickly and been sorted free of charge good bike... See more
Company details
Information provided by various external sources
Specialist mountain bike shop with stocking Transition bikes and Santa Cruz bikes as well as all the latest parts, clothing and accessories
Contact info
Lype Farm, Wheddon Cross, TA24 7BJ, Minehead, United Kingdom
- 01643841818
- sales@kustombikes.co.uk
- kustombikes.co.uk
5* fast service
Cheapest price online for the Hope…
Cheapest price online for the Hope Torque Caps - and they were in stock as described. Very prompt delivery.
Will definitely purchase from Kustom Bikes again.
Great customer service
Speedy delivery and always great…
Speedy delivery and always great communication. Other parts companies could learn something here
Delivered exactly when they said
Overall a very good experience
Shoes arrived in good time and they are great quality
Good customer service 👍
Item was sized wrong , quick and efficient return by KB including free return postage.
Very competetive pricing and great fast…
Very competetive pricing and great fast delivery What more could you want
Fast dispatch, item as described
Ordered Cycling Jacket, came quickly, exactly as described. I'll definitely use Kustom Bikes again.
First time using Kustom Bikes,
First time using Kustom Bikes,
Package delivery was quick (considering all the postal strikes) and product is just as they were on the site.
Will definitely be visiting them again in the future.
Don is a absolute star to deal with…
Don is a absolute star to deal with highly highly recommend kustom bikes - some of the best prices around and always so helpful with any questions - superb service just wish it was local to me but have no hesitation buying the other end of the country
Great service from the team
Great service from the team. Good communication and fast delivery. Love the frame. Cant wait to build it up.
All delivered on time and we'll…
All delivered on time and we'll packaged. No issues at all in purchasing. Would use again.
Fantastic service
Fantastic service, I ordered a bike frame tuesday and it arrived on friday. Kustom bikes sent me emails keeping me updated. Highly recommended shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







