A couple of weeks ago I had occasion to use KUSTOM BIKES based in Minehead via E/bay for a couple items for a BatriBike. I do have to say that communication - ordering - despatching was outstanding a... See more
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See what reviewers are saying
Great prices, good range of MTB products and fast delivery. Dealt with a refund very swiftly too. The icing on the cake would be free returns or a small fee for a return label, but I appreciate this... See more
Great company, ordered a banshee rune v3 frame and it was delivered in a week. Replied very quickly to messages via WhatsApp and were really good with answering any questions and queries. Would highly... See more
Excellent service had a few questions to ask and responded very promptly.Delivery was fast and also an issue with my item which was responded to very quickly and been sorted free of charge good bike... See more
Company details
Information provided by various external sources
Specialist mountain bike shop with stocking Transition bikes and Santa Cruz bikes as well as all the latest parts, clothing and accessories
Contact info
Lype Farm, Wheddon Cross, TA24 7BJ, Minehead, United Kingdom
- 01643841818
- sales@kustombikes.co.uk
- kustombikes.co.uk
Product arrived on time as always
December 16, 2020
Better price than all the big online…
Better price than all the big online retailers and quick delivery! And also had the size I needed in stock when even the brand themselves was out.
December 16, 2020
Service and price are spot on
First time using Kustom Bikes and very pleased with the service ( order number KB42720). I got a pair of Five Ten Freerider DLX MTB shoes. The price was good and service was spot on, so no complaints. I've had a pair of these shoes before and really like them. Only started mountain biking in March when the first lockdown kicked off, so I got these shoes and they do all the things the reviews say. My only gripe is the left shoe started letting in water after about 4 months and I'm pretty sure it is through the sole. I suspect these super soft and grippy soles are not good for heavy-footed beginners who drag their feet over the pedal spikes. However, I'm out on the bike 5 or 6 times each week for just under 2 hours at Cathkin Braes (commonwealth cross country mtb track on the South Side of Glasgow) so I've had lots of great use from the shoes, hence the second- pair compliments of Santa!
Cheers and happy Christmas
Gavin
ps the sizing of these shoes are good and the DLX are slightly wider fitting than the five ten pro models, which is a factor for me.
December 16, 2020
Excellent service
December 15, 2020
Speedy delivery and good stocks
December 8, 2020
The helmet arrived in good time
The helmet arrived in good time. It fits well and looks great!
November 26, 2020
Great Help and Service
Great experience with Kustom bikes, the customer service was second to none with quick and helpful advice. Great products and quick shipping. High recommended
November 24, 2020
Great service
Great service. Quick delivery and was notified all the time. All being well after sales support will be just as good.
Will buy from again l.
October 16, 2020
Great product info
Great product info, excellent prices, really easy to use site and super smooth checkout.
October 7, 2020
Unprompted review
Ordered a new frame
Ordered a new frame, arrived as described and when they said it would.
Kept up to date on dispatch and delivery.
No fuss, no hassle.
What more can I say?
October 7, 2020
Unprompted review
Item purchased arrived exactly when…
Item purchased arrived exactly when stated at time of ordering. Unfortunately I ordered incorrect goods. Returned goods and money refunded straight away. Would definitely use Kustom bikes again.
October 6, 2020
Unprompted review
Great products
Great products. Great prices. Fast delivery. Highly recommended
October 6, 2020
Unprompted review
Really good seller
Really good seller. Replied fast to my emails, and helped me getting the bike I wanted.
October 6, 2020
Unprompted review
First order with them
First order with them, and it was delivered super quick! Can’t fault them.
October 6, 2020
Unprompted review
Excellent communication and brilliant…
Excellent communication and brilliant customer service on a frame I have just purchased. Recommended.
October 6, 2020
Unprompted review
service
the store is very accomodating in request and inquiries. special orders are being accepted also
September 25, 2020
Unprompted review
Speedy!!
Service was super quick, product arrived as described and well packaged. Top price as well!
September 25, 2020
Unprompted review
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