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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Still awaiting the call from the immobilier…

I have followed up the links to several properties and the French immobiliers have never called me back. Do they take Kyero seriously?

June 5, 2025
Kyero logo

Reply from Kyero

Hi Ian, thanks for your review, and we're sorry to hear you've had a disappointing experience after reaching out to a couple of agents.

All enquiries are sent directly to the estate agent, who should reply to your email address within two business days. Please also check your spam folder, as replies sometimes end up there.

We’ve seen that one of the properties you enquired about is now marked as no longer available. If you don’t hear back from an agent, feel free to contact us at help@kyero.com. We can provide you with additional contact details where available.

Rated 5 out of 5 stars

Great properties!

June 9, 2025
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Reply from Kyero

Thank you so much for the 5-star review, Gabriella! We're delighted to hear you’re enjoying the properties on our site.

Rated 5 out of 5 stars

Lots of properties

Lots of properties, good clear information and realistic photos

June 4, 2025
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Reply from Kyero

Hi Michael, thank you for the great 5-star review! We're delighted to hear you appreciated the wide selection of properties, clear information, and realistic photos.

Rated 5 out of 5 stars

Great experience love the homes and…

Great experience love the homes and apartments on there some very cheap to pricey

May 11, 2025
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Reply from Kyero

Thanks so much for your review Sean! We're glad you are enjoying exploring the range of properties on the site. Wishing you all the best with your search, please reach out if we can of assistance!

Rated 2 out of 5 stars
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Reply from Kyero

Thank you for your feedback Marijke.

We're sorry to hear about your experience. While we rely on agents to keep their listings up to date, we understand how frustrating it can be to come across properties that are no longer available.

If you spot any listings that appear to be sold, please use the Property Error form found on each property page to let us know. We’ll follow up with the listing agent and request that it be removed. Your help in flagging these is much appreciated.

Rated 5 out of 5 stars

Not only have we received many serious…

Not only have we received many serious leads since working with Kyero, but we also made our first sale with them earlier this year which has encouraged us to invest further in their PrimeAI offering. Aurélie is very helpful and provides great customer service!

February 21, 2025
Unprompted review
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Reply from Kyero

Thank you, Sophie for this wonderful review!! We’re so pleased to hear about your early success and that PrimeAI is proving to be a valuable next step. We’ll be sure to pass your kind words on to Aurélie too!

Rated 5 out of 5 stars

Kyero search…

Kyero is a good site to search properties in various locations and to make contact with agents selling the properties it has good write ups images and locations of the properties. overall a good tool if you are looking to relocate or find variety of properties.

May 5, 2025
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Reply from Kyero

Thank you so much for your kind words Reggie! We're really pleased to hear that Kyero is proving useful in your search and helping you explore a variety of properties across different locations. Wishing you all the best as you continue your journey – we hope you find the perfect place to call home!

Rated 4 out of 5 stars

selected housing offer based on personal criteria

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the house finder is only offered the houses he wants.

April 6, 2025
Kyero logo

Reply from Kyero

Thank you for your kind review! We're pleased to hear you find Kyero helpful for exploring properties.

To save your search criteria and quickly return to matching listings, we recommend using the ‘Create alert’ button on the search page. This will not only save your preferences but also notify you when new properties are added that match what you're looking for.

We hope this helps make your search even smoother!

Rated 5 out of 5 stars

Great

Nice properties

April 10, 2025
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Reply from Kyero

Thank you so much Denise!

Rated 5 out of 5 stars

Great properties if you are well and…

Great properties if you are well and have anough money I would like to live there

April 10, 2025
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Reply from Kyero

Thank you so much for your lovely review! We're glad you enjoyed browsing the properties — it's always inspiring to imagine life in a beautiful new place. If you ever decide to make the move, we’ll be here to help you along the way!

Rated 5 out of 5 stars

Professional company behind any advert

Vast areas covered, very quick with response to any enquiry, excellent set up and service

April 6, 2025
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Reply from Kyero

Thank you so much for your kind words! We're really pleased to hear that you've had a positive experience using Kyero. We work hard to provide a smooth and reliable service, so it’s great to know it’s making a difference.

If there's ever anything else we can help with, don't hesitate to reach out.

Rated 3 out of 5 stars

Perhaps I am still learning

Perhaps I am still learning, but when I select filters, alot of other properties outside of those filters keep showing up.

March 14, 2025
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Reply from Kyero

Thanks for letting us know — we'll take a look at how agents are publishing their properties. If you spot any listings that don’t seem to match your criteria, please share them with us via the property error form on the listing or at help@kyero.com.

Rated 2 out of 5 stars

not my problem

I keep receiving the same properties, there are few pictures of the outside of the house and garden, left sloppy, regular lack of energy and environmental scores. There is no difference between villa and apartment, I notice that there is little/no cooperation with the real estate agents involved, no notification with annual tax, my price range is neglected

March 13, 2025
Kyero logo

Reply from Kyero

Thanks for your feedback — we're sorry the experience hasn't met your expectations. It may help to review your search preferences, and if you'd like, feel free to send your criteria to help@kyero.com so we can assist with getting things set up.

If you’re not hearing back from agents, please let us know — we may be able to provide additional contact details or guidance. Just to clarify, information like energy ratings or tax details is provided directly by the agent. We're here to help however we can, so don't hesitate to reach out.

Rated 4 out of 5 stars

Notifications.

March 13, 2025
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Reply from Kyero

Great to hear you’re enjoying the alerts — we’re glad they’re helping with your search!

Rated 5 out of 5 stars

Great information

Great information. Quick, accurate and awesome communication.

March 10, 2025
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Reply from Kyero

Thanks so much for your feedback – we're really pleased to hear the experience was smooth and the details you needed were right at your fingertips.

Rated 2 out of 5 stars

Not enough Service in English

Unfortunately agents on Kyero are not willing to present Service in any other language than Portuguese, even when they officially stating to speak English. I tried some agencies several time with no luck at all.

March 30, 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your feedback. We’re sorry to hear you’ve had difficulty reaching English-speaking agents.

While agents manage their own communication, we do want to ensure expectations are met. Please feel free to get in touch with us directly at help@kyero.com if you'd like help following up or finding agents who are responsive in English – we’re here to assist.

Rated 5 out of 5 stars

Being still in search of my ideal place…

Being still in search of my ideal place in Spain, the site has definitely equiped me with the right tools to ho forward. Now I am nearly ready to make the move towards sunny Spain.

April 8, 2025
Unprompted review
Kyero logo

Reply from Kyero

It’s great to know our platform has been a useful part of your journey. Wishing you all the best as you get closer to your dream life in the sun!

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