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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

To little amount of leads compared to…

To little amount of leads compared to the cost and also in comparison with other cheaper portals

February 13, 2025
Kyero logo

Reply from Kyero

We’re sorry to hear that you’re not satisfied with the number of leads received. Our packages are designed to offer visibility based on listing volume and market demand.

We’d be happy to review your account and provide recommendations on how to optimise your listings for better results. Please feel free to reach out to us.

Rated 5 out of 5 stars

Kyero is an amazing portal in terms of…

Kyero is an amazing portal in terms of Customer Support. Thiago is awsome! Always available and really tries to understand the client's perspective!

Keep up the good work!

February 13, 2025
Unprompted review
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Reply from Kyero

Thank you for your kind words, Raquel!

We truly appreciate your support and are thrilled to hear that Thiago has been so helpful. Providing a great experience for our agents is a top priority, and it’s fantastic to know we’re meeting your expectations.

We look forward to continuing to support you!

Rated 5 out of 5 stars

Kyero customer service has always been good.

Kyero customer service has always been consistantly good. They care about their clients.
Keep it up.

Thanks

February 13, 2025
Unprompted review
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Reply from Kyero

Thank you for your feedback, Julie!

We're delighted to hear that you've had a consistently positive experience with our team. Supporting our agents is incredibly important to us, and we’re committed to maintaining the same high level of service.

We appreciate your support!

Rated 4 out of 5 stars

Always greats results

Always greats results

November 29, 2024
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Reply from Kyero

Thank you for your wonderful review Maria! We're delighted to hear that you're getting great results with Kyero.com.

Rated 5 out of 5 stars

Excellent resource for buyers and sellers

I´ve been working with Kyero for the last 18 years and they have always provided an excellent service. Not only is the website an excellent way for buyers to find their new home in Spain but it is also excellent as a resource for anyone in the real estate industry in Spain.

The staff are always efficient and friendly when an issue arises but thankfully, this is very rare.

i would thoroughly recommend using the website if you are selling in Spain and for buyers, you can´t get a better choice of properties for sale.

Thanks for everything guys.

December 26, 2024
Unprompted review
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Reply from Kyero

We truly appreciate your long-standing partnership and your kind words David!

It’s great to hear that our platform has been valuable for both buyers and agents in Spain. Our team is always here to help, and we’re grateful for your recommendation.

Thanks again for your support—we look forward to many more successful years together!

Rated 4 out of 5 stars

I have to admit I am pleased with the…

I have to admit I am pleased with the results up to now.
Buon Natale

November 15, 2024
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Reply from Kyero

Thank you Roy! Great to hear you're happy with the results so far!

We appreciate your support and look forward to continuing to help you.

Rated 1 out of 5 stars

Automatic subscription.

Automatic subscription.
Never signed up to this.
Avoid these are con artists.
850€ gone.
Avoid avoid avoid

November 24, 2024
Unprompted review
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Reply from Kyero

Hello Robert, thank you for your feedback.

We’d like to clarify that our subscription model operates on automatic renewals, which is clearly outlined at the time of activation. Customers can cancel by notifying us at least 5 days prior to renewal.

In this case, while there was no cancellation request received before the renewal, we issued a refund as a goodwill gesture. We are always available to assist with any questions or clarifications regarding subscriptions and renewal policies.

If you have any further concerns, feel free to contact our team directly.

Rated 1 out of 5 stars

Terrible website

Terrible website. Most of the property is without information. If i hit the button for more info they do not respond. A waste of time this agency.

November 16, 2024
Unprompted review
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Reply from Kyero

Thank you for your feedback. To clarify, Kyero is not an agency, we list properties on behalf of 1000s of agents located in Spain, Portugal, Italy and France. We do not act as an agency ourselves, and agents are responsible for the quality of their listings and responding to enquiries.

While some listings may not yet have full English descriptions, we’re working on an automatic translation tool to improve this. Kyero offers the benefit of access to thousands of properties in one place, helping simplify your search across multiple destinations.

We appreciate your patience as we continue improving our platform and encourage you to follow up directly with agents for quicker responses.

Rated 5 out of 5 stars

Highly recommend working with Thiago

Lovely assistance with excellent communication always looking forward to helping us, available if there is a question. Portal very good.

October 22, 2024
Unprompted review
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Reply from Kyero

Thank you so much for your kind feedback MTM!

It's wonderful to hear that you've had such a positive experience working with Thiago. We're committed to providing great support and ensuring everything runs smoothly for our valued agents.

Rated 3 out of 5 stars

Recently signed up for the AI package…

Recently signed up for the AI package and cannot see any difference in my adverts to my old package.

Was a shambles with the payment and invoices too, and took a while to sort out.
Hopefully things will improve!

Scored it 3, as I do get client enquiries, but they also seem to have decreased since the new package.
Will monitor and see how it goes, as to if will renew next time.

June 19, 2024
Kyero logo

Reply from Kyero

Thank you for your feedback and for trying our PrimeAI package Sheree.

We're apologize about the payment and invoice issues you experienced. We've taken your feedback to heart and are working to ensure a smoother process moving forward.

We appreciate your patience as PrimeAI learns and improves – this is part of Machine Learning. We’ve noticed that your listings saw better performance in July compared to June, and we're optimistic about continued improvement as the system refines its targeting.

Thank you for your continued trust, and please don't hesitate to reach out to your Account Manager if you have further concerns.

Rated 5 out of 5 stars

MANY PROPERTIES TO VIEW

MANY PROPERTIES TO VIEW
NICE PICTURES
NAVIGATION EASY
EASY TO UNDERSTAND

June 25, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you Daniel for this wonderful review!

We're delighted to hear you enjoyed exploring our property listings and found our website user-friendly. We aim to make your property search as smooth and enjoyable as possible.

If you have any suggestions or need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Not quite ready to buy yet but…

Not quite ready to buy yet but appreciate all the listings and gives us a wide range of opportunity and getting close to making a decision

July 10, 2024
Unprompted review
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Reply from Kyero

Thank you for the wonderful review Robert!

We're pleased you continue to receive a wide variety of properties from Kyero.com. We wish you all the best in your buying journey and are here to help!

Rated 4 out of 5 stars

A Good Portal But With Subscription Pricing Issues

A good portal which gave me leads and sales during my time subscribing with them. The only downside was their subscription options. To get higher in the rankings you had to pay for various upgrades. The problem I could never work out was if everyone paid for an upgrade you still wouldn't be at the top of search as there would be too many agents also paying. It seemed they were forever trying to get you to pay more with a promise of listing your properties higher.

July 10, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your feedback Alik! We're very glad to hear Kyero helped generate leads and sales.

We appreciate your thoughts and feedback on the subscription options and will consider them as we continue to improve our services.

Rated 4 out of 5 stars

Good overview of selected possibilities…

Good overview of selected possibilities for Purchasing of real estate in the region of Malaga, Spain.

July 9, 2024
Unprompted review
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Reply from Kyero

Thank you for the wonderful review Jens!

We're happy to hear you found our selection in Malaga helpful for your real estate search.

Rated 5 out of 5 stars

Greater choice and range at Kyero

I subscribe to Kyero and other French real estate websites, and I find that Kyero offers a broader selection of properties in a greater range of prices.

July 8, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for this excellent endorsement, Martin!

We're thrilled that you find our selection and price range unmatched. It's great to know Kyero stands out among your go-to real estate sites!

Rated 4 out of 5 stars

Dave’s Property Search

Allis good apart from they do keep promoting higher priced properties than those I have been searching for.

July 9, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your great feedback!

To better match your budget, we can help adjust your property criteria. Please contact help@kyero.com with your specific budget details.

Rated 5 out of 5 stars

Kyero is a great site for Portugal

Kyero is a great site with several unique listings of properties in Portugal (mainland and the islands). The interface is easy and the filters are very useful. Anyone looking for property in Portugal must visit Kyero.com and browse the properties before making a decision.

July 9, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for the wonderful feedback!

We're excited to hear that our unique listings in Portugal and user-friendly interface have been helpful. Kyero.com is here to support your property search with the best options available!

Rated 5 out of 5 stars

Kyero has a good variety of properties …

Kyero has a good variety of properties and a good price range for people to with different budgets. Well worth registering to receive notifications on properties that are on the market

July 9, 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for this wonderful review Robin!

We're thrilled you find the variety of properties and budgets on Kyero.com useful. We're also pleased to know the property alerts are helpful!

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