I ordered a chair in April 2024 and despite emailing you twice I have had no response. Can you please indicate when this will be delivered? If you can provide an email address and telephone number whe... See more
Company replied
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I ordered two armchairs weeks ago now. Having spent nearly £2k on them, I would at least expect to know where they are in the manufacturing process. I have had no email saying they have been made, let... See more
Company replied
I put in my order for two Daisen chairs in July. They took the money from my credit card immediately and said that the order was being processed. Since then, nothing! I have sent two emails to the com... See more
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I ordered a lamp, a second one by mistake. I wrote straight away explaining what happened. Nobody answered. I ordered it 6 weeks ago. I wrote several times asking for help and clarification, Some... See more
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Company details
Written by the company
WinBit is an online gaming platform built around digital precision, modular design, and fast access to information. Clean blocks organise recent releases, popular choices, promotions, saved favourites, and account tools. Subtle pulse effects give the brand a technical identity, while direct navigation keeps each section easy to reach. The collection covers high-RTP video slots, high-volatility titles, crash games, and progressive jackpots. RTP represents a theoretical return across extended gameplay, while volatility describes how outcomes may vary in frequency and size. Crash rounds require securing a rising multiplier before the endpoint. Progressive prize pools expand through qualifying stakes until their published trigger conditions are met. Eligible newcomers may encounter a WinBit welcome package containing a deposit bonus and free spins. Its wagering requirements, rollover formula, game contribution rates, maximum stake, and expiry period determine promotional credit. Reviewing the conditions before activation clarifies which games qualify and when related winnings may become eligible for withdrawal. WinBit groups deposits, withdrawal requests, and transaction records inside an organised payment section. Processing duration can depend on the selected payment route, completed identity verification, and outstanding promotional obligations. Status indicators show whether a transfer is progressing, under review, or waiting for additional documentation. The responsive WinBit interface adapts to smartphones and tablets, keeping filters, RTP figures, jackpot mechanics, bonus terms, and payment controls readable on compact screens. Players can compare titles or monitor withdrawals across different devices. Open WinBit, examine the available data, and choose the next game with every relevant detail already in view.
Contact info
United Kingdom
- kyotohome.co.uk
2.5
Poor
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Mobara Mugs are a game-changer
The Mobara Mugs are a game-changer. They're not just mugs, they're pieces of art. Every guest I've had over has complimented them. Kyōto Home, you've got a fan in me.
September 26, 2023
Unprompted review
Reply from WinBit
Hi Joshua,
Thanks so much for your positive feedback! We're thrilled to hear that you and your guests love our Mobara Mugs. We truly appreciate you sharing your review with us. Thank you so much for choosing Kyoto Home😊
Best wishes,
Kai
Kōnan Mugs
The Kōnan Mugs are just perfect for my morning coffee. They have a traditional vibe which I love. Arrived in perfect condition and they're now my go-to mugs. Cheers, Kyōto Home!
September 23, 2023
Unprompted review
Reply from WinBit
Hi Kinza,
Thank you for your lovely feedback! We're delighted that the Kōnan Mugs have become a morning favorite for you. Your appreciation warms our hearts. Thank you for choosing Kyoto Home😊
Best wishes,
Kai
Misawa Chair
I've been on the hunt for the perfect chair for ages, and the Misawa Chair from Kyōto Home is just what I was looking for! It's elegant yet super comfy. Totally transformed my reading nook. Thanks, Kyōto Home!
September 22, 2023
Unprompted review
Reply from WinBit
Hi Sophie,
Thank you for your kind words! We're so pleased to hear that our Misawa Chair has transformed your reading nook. Your feedback is invaluable to us. Thank you for making Kyoto Home a part of your home😊
Best wishes,
Kai
Ordered the Himari Sofa and it's even…
Ordered the Himari Sofa and it's even better than I imagined. It's become the favourite spot for movie nights. The sale price was a pleasant surprise. Super pleased with this purchase!
September 15, 2023
Unprompted review
Reply from WinBit
Hi Tyler,
We're overjoyed to hear that the Himari Sofa exceeded your expectations and has become a favourite spot for movie nights. Your positive review truly brightens our day. Thank you for being a part of the Kyoto Home community😊
Best wishes,
Kai
Yuzawa Chair
Absolutely in love with my Yuzawa Chair from Kyōto Home. It's the perfect blend of style and comfort. A must-have for any modern home!
September 19, 2023
Unprompted review
Reply from WinBit
Hi Gareth,
Your feedback is heartwarming! We're thrilled that you're in love with the Yuzawa Chair. It's feedback like yours that keeps us motivated. Thank you for choosing Kyoto Home😊
Best wishes,
Kai
Beautiful Yuzawa Chair
I purchased a Yuzawa Chair from here. It is the perfect blend of style and comfort. It has now become the centerpiece of my living room. Highly recommend!
September 2, 2023
Unprompted review
Reply from WinBit
Hi KB,
Thank you for sharing your experience with us! We're delighted to hear that the Yuzawa Chair has become a centrepiece in your living room. Your recommendation means the world to us. Thank you for being a loyal Kyoto Home customer😊
Best wishes,
Kai
Quality and quick
Customer service was great, speedy reply and had all the info I needed. I ordered Tsugaru bar stool and the quality is top notch. Arrived even quicker than expected which was a bonus!
September 11, 2023
Unprompted review
Reply from WinBit
Hi Laura,
Your feedback is much appreciated! We're glad that our customer service met your expectations and that the Tsugaru bar stool was a hit. Your positive words inspire us to do better every day. Thank you for being a part of the Kyoto Home family😊
Best wishes,
Kai
I bought 3 noda chairs and they are…
I bought 3 noda chairs and they are definitely good value for money! I’ll be buying again from Kyoto Home. would recommend to friends and family for sure.
September 8, 2023
Unprompted review
Reply from WinBit
Hi Ayush,
Thank you for your glowing review! We're pleased to know that our Noda chairs offer good value for your money. Your trust in our brand is truly rewarding. Thank you for recommending Kyoto Home to your friends and family😊
Best wishes,
Kai
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