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la-salopette.fr Reviews 238

TrustScore 4 out of 5

3.8

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Company details

  1. Vintage Clothing Store
  2. Boutique
  3. Clothes Market
  4. Clothing Store
  5. Protective Clothing Supplier

About la-salopette.fr

Written by the company

Voir sur La-Salopette.fr

+20 000 clients satisfaits 🧡
Velours, Jean & Coton 320 GSM – Livraison Express 🚀

  • 🚚 Livraison rapide & fiable
  • 💬 Support 24/7 avec notre chatbot
  • 📦 Retours faciles sous 14 jours
  • 💳 Paiement 100% sécurisé

Livraison Rapide et Retour Facile 🪄

On livre rapidement les plus belles pièces de la collection !

Et oui ! Depuis peu, La Salopette® met à disposition ses plus belles pièces en Velours, Jean et Coton 320 GSM dans une seule et même collection, disponible ici :

👉 la-salopette.fr/collections/livraison-express

  • +20 000 clients satisfaits à travers l'Europe
  • Support 24/7 via chatbot et e-mail 💬
  • Livraison Express en 2-3 jours ouvrés pour la collection 🚚 Livraison Express
  • Retour ou échange sous 14 jours après réception
  • Conseils taille personnalisés via chatbot
  • Qualité contrôlée

Contact info

3.8

Great

TrustScore 4 out of 5

238 reviews

5-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Be careful of the returns policy you…

Be careful of the returns policy you only have 14 days and there’s a charge of £14. I wasn’t impressed by the massive difference in sizing, and it looked like Temu clothing. I won’t be shopping there ever again.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality & bad service

Dear reader, I bought a product for my wife, and it was too small. So I returned the product and got a code as a refund of my money (to spend again on a new product). That being said, I ordered something else in a larger size.

Once it finally arrived, the product was of really bad quality and it didn't fit again (obviously this seemed more of a M size than the ordered XXL).

All hope is lost, so in the end I wanted to return the order (which by law I have a right to do so).

La Salopette refuses my return with some bs rule. I bought on the dutch website, complying to their written Terms and conditions + European law system. They forward me to some rules of another website, saying I cannot return the product. Ridiculous company!

Will never buy here again & advise you don't do that as well!

June 11, 2025
Unprompted review
la-salopette.fr logo

Reply from la-salopette.fr

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand your frustration.

Please allow us to clarify that our return and refund policies are identical across all markets and websites, including our Dutch platform. Regardless of the language or domain used, the same return conditions and legal rights apply uniformly to all customers within the European Union.

We take customer satisfaction very seriously and always aim to handle returns and refunds fairly, in line with both our terms and European consumer law. If your return request was declined, it may be due to a specific reason—such as the return being requested outside the stated time limits or incomplete return steps.

That said, we would be happy to review your case once again. Please email us at contact@la-salopette.fr with your order number and any related tracking information so we can assist you promptly and thoroughly.

Thank you for your understanding, and we hope to resolve this matter to your satisfaction.

Kind regards,
Laura – La Salopette OÜ

Rated 1 out of 5 stars

Total rip off

Total rip off, bad quality, and at the price I could get in town and things fall off. Never again will I buy anything from here.

People do not buy anything

May 1, 2025
Unprompted review
la-salopette.fr logo

Reply from la-salopette.fr

Hi,

We’re truly sorry to read your message and to hear that your experience did not meet your expectations.

At La Salopette, we take quality and customer satisfaction very seriously, and we’re disappointed to learn that you were unhappy with your order. This is far from the standard we aim to offer.

If any part of your item was defective or didn’t hold up as expected, we invite you to contact us directly with your order number at contact@la-salopette.fr – we’ll gladly look into the issue and find a fair solution. Whether it’s a refund, replacement, or return, we're here to make it right.

Thank you for taking the time to share your feedback. We hope to have the opportunity to restore your trust.

Kind regards,
Laura – La Salopette OÜ

Rated 1 out of 5 stars

complete scam

complete scam. please do not buy from here. after i found out another site using the exact same product with the exact same pictures i asked the costumer service for some reviews and then wrote and i quote " Anyway, we won't accept any order from you. Please, go away" not even adding a full stop. and then she said "bye :)". please do not fall under this trap.

October 25, 2024
Unprompted review
Show reviews in all languages. (238 reviews)

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