Being in the customer service field myself, I was truly impressed with the level of service I received from this Company. I had a small billing issue and when I brought it up I was responded to immedi... See more
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Not received
Service is good. But I have to do a good bit of troubleshooting.
Excellent description and demonstration of massage chair. When it was delivered, the installation crew did their best to make sure the item was set up exactly as we needed on the second floor and went... See more
Company details
Written by the company
Here at LABBROS. Health & Wellness, We focus exclusively on Daiwa® Massage Chair, We're the #1 Daiwa® Massage Chair Official Dealer. We run our family-owned business in Tampa, Florida, We've been bringing quality Health & Wellness products across the U.S. We have a reputation for quality customer service and don't consider our work done until you are 100% satisfied! #TrustLABBROS🙏🏼
Contact info
10539 Park Meadowbrooke Dr., 33578, Riverview, United States
- 4077580418
- rshih@labbroshealthandwellness.com
- labbroshealthandwellness.com
3.6
Average
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great experience with Robert
Great experience with Robert. Excellent service and great customer service. I am one happy customer!!!
November 24, 2020
Unprompted review
Reply from Labbroshealthandwellness
Dear Thabani Matshazi,
Thank you so much for your business!
Here at LABBROS.,
We truly appreciate every one of our customers.
Your trust and support are the reasons we can continue to serve more people 🙏.
Sincerely,
Robert (Chan) Shih
Reputable Business, Reputable Guy!
I was contacted via mass text about new chairs. I have owned my legacy chair for 2 years and love it, however I felt it was missing some areas. Therefore, I might be interested in a new chair with newer technology. So I inquired. My man CALLED ME on my phone and walked me thru what I was doing wrong! He fixed my issue! He could have very well sold me a new chair, but chose to resolve the issue instead. What a stand up guy, running a stand up business!
October 30, 2020
Unprompted review
Reply from Labbroshealthandwellness
Dear Drew McNeil!
Thank you so much for your trusting & supporting our business!!! It was our pleasure to service you and your family. 🙏🏼🙏🏼🙏🏼
Sincerely,
Robert (Chan) Shih
Wonderful massage chair
Had a Fantastic experience with the Sales Rep Chan Robert Shih. He made the process easy, efficient and was very helpful.
The massage chair is unbelievable! It is everything that I wanted and more.
Thanks again.
October 23, 2020
Reply from Labbroshealthandwellness
Dear Dr. Soldano!
Thank you so much for your trusting & supporting our business!!! It was our pleasure to service you and your family. 🙏🏼🙏🏼🙏🏼
Sincerely,
Robert (Chan) Shih
LABBROS is the BEST!
Robert is the king of patience and helpfulness! We bought our Daiwa chair over a year ago and when we had a scuff on the headrest caused by the delivery team, Robert jumped right on it and got the entire headrest replaced, not just the cover! Wow! The chair has worked beautifully from day one and we know if we ever have a problem, Robert will solve it. Great man, great products.
September 28, 2020
Unprompted review
Reply from Labbroshealthandwellness
Dear Stephen!
Thank you so much for your trusting & supporting our business!!! It was our pleasure to service you and your family. 🙏🏼🙏🏼🙏🏼
Sincerely,
Robert (Chan) Shih
So happy to order my 2nd Daiwa Chair
So happy to order my 2nd chair from Robert Shih. It was delivered this time to my Florida winter home. After meeting at the Strawberry Festival in Tampa Florida this spring and buying my first Daiwa Lagacy 4 chair, I had it delivered to my Illinois home. I found out quickly the relief I get from using it for daily messages. I love that chair! It's the 1st thing I do every morning. Friday, 9-24-20, my new Daiwa Hubble chair was delivered. I knew I needed something to keep me from wanting to head back to Illinois this winter. This new chair is fantastic! Thanks to Robert and his team now at Labbros !
September 28, 2020
Unprompted review
Reply from Labbroshealthandwellness
Dear Mark!
Thank you so much for your trusting & supporting our business!!! It was our pleasure to service you and your family. 🙏🏼🙏🏼🙏🏼
Sincerely,
Robert (Chan) Shih
Robert was really helpful and patient…
Robert was really helpful and patient during the whole process of the sales and setup service for my over-85-year-old grandma. We definitely will recommend the service And products from the company!
Thank you, Robert!
September 4, 2020
Unprompted review
Reply from Labbroshealthandwellness
Dear Xiaomeng!
Thank you so much for your trusting & supporting our business!!! It was our pleasure to service you and your family. 🙏🏼🙏🏼🙏🏼
Sincerely,
Robert (Chan) Shih
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