The item is as described and it has been delivered as promised the next day. The cost of postage is on a higher end and the LV trainers I purchased where just put in an average box in the plastic bag.... See more
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Review summary
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Ordered a prada bag on Friday before 1pm, it arrived by special delivery Saturday. Much better condition than I thought it would be so am very pleased. Had the bag independently authenticated to be on... See more
Ordered a bag on a Friday and it was delivered on the Saturday! Bag was lovely, in good condition and as described. I had the bag independently authenticated to be sure and it was authentic. Very good... See more
Professional and reliable! Was sceptical as it was the first time I sell to them and the whole process seems too good to be true! I received a cash offer and sent them my Dior bag and within a few day... See more
Company details
Written by the company
As the UK’s destination for authenticated, pre-owned designer items and fashion, we lead the luxury resale market with unmatched experience. Trusted by over 100,000 customers and recirculating more than 30,000 items annually, we bring expertise and commitment to every transaction. Our instant cash service provides a quick and seamless way to sell your designer pieces, and our curated collection features 50+ of the world’s most iconic brands, including Moncler, Prada, Louis Vuitton, Gucci, Dior and more. Shop and sell with confidence, knowing authenticity is at the core of everything we do.
Contact info
United Kingdom
- info@label-source.co.uk
- label-source.co.uk
4.0
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great experience once sent I was paid…
Great experience once sent I was paid within 2 days. Definitely recommend and would definitely use them again!
November 20, 2025
Unprompted review
Item literally had stains of deodorant…
Item literally had stains of deodorant once you turned the top inside out plus loads of pet hair, don’t even clean before selling items. Abysmal all in all.
October 30, 2025
Unprompted review
Insulting, don’t waste your time listing
Totally insulting. I listed a practically brand new pair of Alexander mcqueens (bear in mind brand new they are selling for 395, so I at least expected more than ten pounds) I also listed a virtually brand new parajumper coat all labels, tags etc included and was offered TWENTY POUNDS! I am totally shocked, as looking at other listed items like this they are selling for close to the original retail price. I contacted them to check that this wasn’t a glitch and was assured this was not a glitch, I then reached out again to confirm those figures and was ignored…I can’t justify designer items being purchased back off me for this price, I will look elsewhere. To purchase items at this price and sell them for far, far more is diabolical in my opinion.
November 19, 2025
Unprompted review
Good company quick payments and reply…
Good company quick payments and reply quickly. Used many times thanks
November 20, 2025
Unprompted review
The buying price is insulting.
The buying price is insulting.
I got quoted £35 for a Prada bag that resells on the market for over £150. Same with some Balenciaga shoes and LV sunglasses, £20 for each!! I had high hopes as the reviews are amazing, but I am appalled knowing they will probably sell it for 5 times over what they bought it for. I understand this is a business but us as customers need to get our moeny's worh too. I'd rather wait and sell on vinted for the fair market price.
November 19, 2025
Unprompted review
Big Waste of Time
I sent my items to them about 6 days ago. They advertise a 24 hour turn around from when they receive the item to when they pay out but I didn't receive no update on the order until today. Today they decided to say that they made a mistake when offering the price they gave even though they've previously offered me a similar price. I now have to wait another 48 hours to receive my item back all in all over a week for nothing.
November 18, 2025
Unprompted review
Selling clothes to Label Source
Selling clothes to Label Source - easy to use app, fair price for items, quick postage and payment.
November 17, 2025
Unprompted review
I was a little worried they hadn’t…
I was a little worried they hadn’t received my parcel but emailed them and they put my mind at rest they had it your sending expensive items and just want to be sure they get them they were really easy to deal with and when they have authenticated your items your paid within an hour I wouldn’t hesitate to use label source again id give them 100%
November 11, 2025
Unprompted review
Selling to label source is quick and…
Selling to label source is quick and easy with good customer support and very generous offers for your pre loved designer gear 👊🏽
November 12, 2025
Unprompted review
Awesome Chanel Belt Bag
New customer. Lovely Chanel Belt Bag.
Competitively priced. Fast delivery. Well packed.
November 8, 2025
Unprompted review
Still shocked and surprised at just how…
Still shocked and surprised at just how quick and efficient the whole selling process took. Sold a couple of Canada Goose jackets to label source and within submitting my items online to actually receiving payment took 4-5 days. Excellent customer service and efficiency. Would highly recommend using their services.
November 7, 2025
Unprompted review
Fantastic
Fantastic! uploaded pictures on the saturday got an offer on the monday i sent item the following day & then had money in my bank by thursday
Such a fast & easy process would highly recommend 5*
November 1, 2025
Unprompted review
Will always be my first stop for a valuation
Great service. You upload a few pics, they send a decent offer, free & easy postage option. And a few days later the items been delivered and verified with money in the bank the very same day. Submitted my jacket on a Monday and had the money in my bank on Thursday. Thank you very much Label Souce!
November 7, 2025
Unprompted review
From start to finish very safe and…
From start to finish very safe and professional
November 7, 2025
Unprompted review
Love it
Love it! Clogs was authentic and still very new for reasonable price
October 31, 2025
Unprompted review
Very fast shipping from overseas and…
Very fast shipping from overseas and professional service.
October 22, 2025
Unprompted review
Great service
Sold two separate items now and will definitely sell more in the future, very simple with home collection and funds sent swiftly aswell. Would definitely recommend.
October 29, 2025
Unprompted review
Reply from Label Source
Hi there,
Thank you for taking the time to leave your feedback. We are truly sorry for the significant delay you experienced in receiving your payment.
It appears that your payment was held up because your ID verification had not been submitted. Our payments are processed automatically once this verification step is complete, but in this case, the process became stuck and did not roll through as it should have.
We have since resolved the issue and can confirm that your payment has now been sent in full. We completely understand how frustrating this must have been and sincerely apologise for the delay. This was a rare technical glitch, and we have looked into the matter to help prevent it from happening again in the future.
Thank you for your patience and understanding.
Kind regards,
Label Source Team
"Lola is the best and presents the…
"Lola is the best and presents the TikTok lives with ease, making it look easy when it's a tough role and you can see people. Lola is what makes the lives—she is infectious and so friendly, with a great selling technique that doesn't put pressure on. I can't tell you how many items I have purchased from Lola: Hermès scarf, trainers, Prada shoes, Dior sunglasses, Lady Dior wallet on chain."
October 10, 2025
Unprompted review
Amazing company
Amazing company, quick service, quick payment , really easy to navigate their site / would 100% recommend
October 23, 2025
Unprompted review
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