Label Source Reviews 1,542

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the service, describing it as professional, reliable, and faultless from start to finish. The selling process is frequently praised for being quick, easy, and smooth, with rapid authentication and prompt payment into bank accounts. Reviewers also appreciate the excellent communication and the overall efficiency of the user experience, making transactions stress-free. However, some customers also noted issues with product descriptions not always being accurate, particularly regarding items described as "never worn" that showed signs of use. A few other people also felt that the offers for selling items were insultingly low, especially compared to other companies, and that the packaging for expensive items was sometimes poor. Additionally, some reviewers reported issues with product authenticity or having items fail authentication, leading to refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with their... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing satisfaction with fair... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the quick,... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the ease and speed of the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The item is as described and it has been delivered as promised the next day. The cost of postage is on a higher end and the LV trainers I purchased where just put in an average box in the plastic bag.... See more

Rated 5 out of 5 stars

Ordered a prada bag on Friday before 1pm, it arrived by special delivery Saturday. Much better condition than I thought it would be so am very pleased. Had the bag independently authenticated to be on... See more

Rated 5 out of 5 stars

Ordered a bag on a Friday and it was delivered on the Saturday! Bag was lovely, in good condition and as described. I had the bag independently authenticated to be sure and it was authentic. Very good... See more

Rated 5 out of 5 stars

Professional and reliable! Was sceptical as it was the first time I sell to them and the whole process seems too good to be true! I received a cash offer and sent them my Dior bag and within a few day... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Online Marketplace
  4. Used Clothing Store

Written by the company

As the UK’s destination for authenticated, pre-owned designer items and fashion, we lead the luxury resale market with unmatched experience. Trusted by over 100,000 customers and recirculating more than 30,000 items annually, we bring expertise and commitment to every transaction. Our instant cash service provides a quick and seamless way to sell your designer pieces, and our curated collection features 50+ of the world’s most iconic brands, including Moncler, Prada, Louis Vuitton, Gucci, Dior and more. Shop and sell with confidence, knowing authenticity is at the core of everything we do.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect Condition

Very pleased with the condition of my item and speedy delivery Delivery costs were a little high for such a small item but overall I would recommend and use again

December 17, 2025
Unprompted review
Rated 2 out of 5 stars

The processing time is one of the worse…

The processing time is one of the worse I experienced. After receiving my items it takes 5 days to update the website and if your item needs authentication add another 3- 4 days and once thst is done another 2- 3 to receive payment. So if you in need of fast cash as they adversity is not the case. The money they offering are far not the best in tbe secondhand market and often feels like a joke, but hey. Make a wise choice folks.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam artists.Said couldn’t…

Total scam artists.Said couldn’t authenticate 2 items which were purchased directly from Dior & Fendi.Cost £40 to return both items to myself.Should be looked into by trading standards as an absolute con.AVOID AT ALL COSTS

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Great service, communication and fast payments! Recommended 🔝

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great buyers

Been selling to label source for a while and i really love the service. They tend to offer better than other places and they’re very fast with processing payments once items have been authenticated. Definitely recommend

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Postage cost £9.99 for 24 tracked with…

Postage cost £9.99 for 24 tracked with Royal Mail. Ordered Tuesday, got it on Saturday after I needed it !!!
Wasn't helpful to try and get delayed parcel compensation from Royal mail also. Probably won't use again.
The Royal mail sorting office was the problem !!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Really professional and helpful team, super supportive at every stage of the process. Quick and efficient pricing process and payment. Totally recommend

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Once again thank you label source

Once again thank you label source , have sold over 50 items to you , from start to finish everything is quick , easy & smooth , payment is very quick , highly highly recommend if you are looking to sell designer items . A+++++++

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Professional and reliable! Was sceptical as it was the first time I sell to them and the whole process seems too good to be true! I received a cash offer and sent them my Dior bag and within a few days of sending it I was paid the full amount in my bank account. Will definitely be using this service again as opposed to other sites that don’t offer cash and things just never sell. Lovely handy bit of cash before Xmas. Thank you to the team!

December 13, 2025
Unprompted review

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