LABFRESH Reviews 2,370

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, comfort, and durability of the clothing. Many consumers appreciate the innovative features of the garments, such as their ability to stay fresh and their easy-care nature. The customer service is frequently highlighted as exceptional, with people commending the quick responses, helpfulness, and efficient resolution of any issues. The delivery service is also often described as fast and reliable. However, some customers mentioned issues with sizing, finding that certain items ran smaller or had an "off" fit for their body type. A few people also noted that some shirts were too transparent or that the "sweat-proof" claims were not entirely effective for heavy sweaters. Additionally, a small number of reviewers experienced problems with packaging or received products different from what they ordered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and fit. Customers praise the lasting fabric, premium... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers highlight the excellent client services, describing... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as amazing, quick, friendly,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with... See more

Based on these reviews

Rated 5 out of 5 stars

For a shop offering their articles on internet, this brand offers you real fitting tables. With my small waist and long legs, for trousers a L is always too short, while an XL will be short too, but m... See more

Company replied

Rated 5 out of 5 stars

Fantastic! I've been embarrassed by sweat stains my whole life. No amount of deodorant or Botox helped. You've solved that now. And your easy-care clothing line is fantastic and looks great too! Innov... See more

Company replied

Rated 5 out of 5 stars

Labfresh Customer Service is absolutely amazing. They replied to my WhatsApp message within minutes. After I explained the issue with my return and gift card, they got back to me super quickly again.... See more

Company replied

Rated 5 out of 5 stars

Great products, even better customer service. I'm a massive Labfresh fan. I ordered a Lot (pun intended). Their products never disappointed me. Well, rarely: the latest product I ordered... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

0% stains. 0% odour. 100% breathable fabrics. Designed and made in Europe by Dutch and Danish innovators who aim to change the way we consume fashion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing service

The quality of their service is second to none. They're fast and go out of their way to help.
Then the clothes. They're amazing and if very high quality. Highly recommend Labfresh!

March 31, 2026
Unprompted review
LABFRESH logo

Reply from LABFRESH

Hi Dennis!

Thank you so much for the kind words :)
It makes us very proud to read your feedback as this is the sort of customer experience we strive for!

We can't wait to see you again :)

Kind regards
The LABFRESH team.

Rated 5 out of 5 stars

Very good service via Whatsapp

Good service through whatsapp on bday package.

March 30, 2026
Unprompted review
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Reply from LABFRESH

Hi Robbert!

Thank you for your kind words :)
We're happy to hear that you have been a part of our Birthday celebrations and we hope to see you soon again!

Kind regards
The LABFRESH team.

Rated 5 out of 5 stars

1.The delivery was very fast.

1.The delivery was very fast.
2.I would like to place repeat orders after conducting several months of testing, provided that the product quality meets our expectations.
3.The shirt is nicely tailored, and the silhouette is elegant.

4.The sleeves are slightly long for the average East Asian body type.
5.It would be even better if an XS size were available.
6.The navy color is difficult to distinguish from black.

March 28, 2026
Unprompted review
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Reply from LABFRESH

Hi JP!

Thank you so much for your review!
It's great to read that you have had a good experience with us and that our products meet your expectations :)
We are constantly working on improving our products and will take your feedback into consideration!

We look forward to seeing you again :)
Kind regards
The LABFRESH team

Rated 5 out of 5 stars

The shirts and pants are amazing

The shirts and pants are amazing, I’ve been wearing them for many years and they’re perfect for any type of weather. The only downside, they don’t have a shop in Bangkok yet! So have to do it with purchases only when bank in the Netherlands

January 25, 2026
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Reply from LABFRESH

Hi Oliver!

Thank you so much for your kind words and for being a loyal customer over the years — that truly means a lot to us!
We’re thrilled to hear that both the shirts and pants have been serving you well in all kinds of weather :)

Until we have a physical store in Bangkok, you can always drop us a line at hello@labfresh.eu and maybe we can help you out with shipping!

Hope to see you soon again!

Kind regards
The LABFRESH team

Rated 5 out of 5 stars

Love it fantastic technology

Fantastic things these guys are doing with their clothing.
Never thought I could find a t-shirt I could wear more than once without smelling bad. Just brilliant.

February 6, 2026
Unprompted review
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Reply from LABFRESH

Hi Gary!

Thank you so much for your amazing review!

We’re really happy to hear that the t-shirts are making such a difference for you — that’s exactly what we set out to do :)

We look forward to seeing you soon again!

Kind regards
The LABFRESH team

Rated 5 out of 5 stars

Great Clothing and Outstanding Customer Experience

I’ve had a really great experience with LabFresh. The quality of their clothing is excellent – the sweatshirts and polos in particular are amazing. The materials feel premium, the fit is great, and they hold up really well after washing.

On top of that, the service has been fantastic. Everything from ordering to delivery was smooth and professional.

Highly recommended if you’re looking for stylish, high-quality clothing that lasts. Keep up the great work, LabFresh

February 25, 2026
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Reply from LABFRESH

Hi Louis!
Wow thank you so much for this amazing review :)
It's wonderful to read that you have had such a great shopping experience with us. We can't wait to see you again :)

Kind regards
The LABFRESH team

Rated 5 out of 5 stars

I choose the wrong size and Labfresh…

I choose the wrong size and Labfresh were really helpful in having them swapped over. Had the undershirts for a couple of months now and they're exactly whats needed.

January 27, 2026
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Reply from LABFRESH

Hi Daniel!

Thank you so much for your review :)
Great that our customer service team was able to help you out and that our undershirts have made a difference for you!
That is exactly what we aim for :)

Hope to see you soon again!

Kind regards
The LABFRESH team.

Rated 5 out of 5 stars

Great product and super fast delivery

Great product and super fast delivery. My husband doesn't want to wear any other t-shirts.

February 27, 2026
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Reply from LABFRESH

Hi Paula!

Thank you so much for the 5 stars :)
We're so happy to hear that you've had such a nice experience with us and that your husband loves our T-shirts!

Hope to see you soon again!

Kind regards
The LABFRESH team.

Rated 5 out of 5 stars

Labfresh Customer Service is amazing

Labfresh Customer Service is absolutely amazing. They replied to my WhatsApp message within minutes. After I explained the issue with my return and gift card, they got back to me super quickly again. Everything was sorted out right away with no hassle at all. This is exactly how customer service should be.

March 3, 2026
Unprompted review
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Reply from LABFRESH

Hi Stefan!

Thank you so much for your feedback!
It's great to hear that our customer service team was able to help you out so quickly. We love to hear it :)

Kind regards
The LABFRESH team.

Rated 5 out of 5 stars

Another Labfresh Success!…

I received the Labfresh Forever t-shirt in black. The feel of the material was very comfortable. The fit and drape of the shirt was flattering (as reported by my wife). The shirt did look good either tucked or untucked into pants. As a challenge, I wore the shirt for several days straight. The shirt continued to feel and smell as fresh as the day I unpacked it. This also was confirmed by my wife. The black color of the shirt is truly black and dark and homogeneous. All in all it is a shirt I am very happy to wear.

January 27, 2026
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Reply from LABFRESH

Hi Matthew!

Wow – what a review to read :)

Thank you so much for taking the time to share this. We’re especially happy to hear the Forever T-shirt passed the ultimate test: multiple days of wear and wife approval. That’s when you know it’s real :)

We look forward to seeing you again!

Kind regards
The LABFRESBH team

Rated 5 out of 5 stars

Excellent products and service

Their products are excellent and their customer service is superb. I have had to return or replace several items over the years and they were very accomodating.

February 16, 2026
Unprompted review
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Reply from LABFRESH

Hi Ehud!

Thank you so much for the kind words :)
We're happy to hear that you have been with us for a long time and that you continue to have a good shopping experience with us :)

Hope to see you again soon!

Kind regards
The LABFRESH team

Rated 5 out of 5 stars

Good quality and design, great customer service!

I had bought a shirt a few years ago, great quality, so i decided to get another two shirts! The team at Labfresh were fantastic in responding to my questions/requests which also helped me make the decision quickly!

February 16, 2026
Unprompted review
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Reply from LABFRESH

Hi Hovig!

Thank you for your review!
So nice to read that you enjoy the quality of our products and that our team was able to guide and assist you :)

We hope to do so soon again!

Kind regards
The LABFRESH team

Rated 5 out of 5 stars

Best thing ever

Solve my life

January 26, 2026
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Reply from LABFRESH

Hi Karen!

We're so happy to hear that :)
Hope to see you again!

Kind regards

The Labfresh team!

Rated 4 out of 5 stars

Received a beautiful shirt and after…

Received a beautiful shirt and after wearing I noticed a hole in the shirt which looked like a fault in the fabric. After contacting I received a quick reply and after reviewing the fotos I’d send I got the option to order a new item of choosing.
Very happy with this quick solution, great service.

February 5, 2026
Unprompted review
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Reply from LABFRESH

Hi Martin!

Thank you for your review!

We're happy to hear that our customer service team took good care of you :)

Hope to see you again soon!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Great shirt

Great shirt. Great services

January 25, 2026
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Reply from LABFRESH

Hi !

Thank you for your kind words. We're happy to hear it!

Hope to see you again soon :)

Kind regards

The Labfresh team

Rated 5 out of 5 stars
LABFRESH logo

Reply from LABFRESH

Hi Tim!

Thank you for your review!

We love to hear it :)

Hope to see you again soon!

Kind regards

The Labfresh team

Rated 5 out of 5 stars

Extraordinary serviceminded staff in…

Extraordinary serviceminded staff in the store and excellent high quality products.

January 27, 2026
LABFRESH logo

Reply from LABFRESH

Hi Bo!

Thank you for the kind words :)

We're so happy to hear that you had a great shopping experience and hope to see you soon again!

Kind regards

The Labfresh team

Rated 1 out of 5 stars

Doesn't work

It doesn't actually stop sweat completely, only partially and for the price it sells it's basically a scam.

January 27, 2026
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Reply from LABFRESH

Hi Tomislav!

Thank you for your feedback!

We’re sorry to hear that your t-shirts are not living up to your expectations. That is of course not the intention!

While some our t-shirts have slight differences in technology and performance, we’d of course love to get back on track with you with the perfect product :)

We’ll be reaching out via email to ensure a good solution - hope to hear from you!

Kind regards,

The LABFRESH team

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