Digital Inspiration Reviews 77

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Document Studio has been a great tool to use with Google Forms for my job. It allows me to collect and organize my data very efficiently and I recommend it to those that need more out of their forms.... See more

Rated 1 out of 5 stars

I pay for their unlimited license and use this for around 280 accounts currently. All of my accounts continuously shut down. The owner, Amit, is helpful when he does attempt to help, but its extremely... See more

Rated 5 out of 5 stars

The Google Forms Notification is a huge time-saver for me, as an educator. I often use Google Forms to collect information from students and parents. Sometimes, a spreadsheet isn't the best way for me... See more

Rated 5 out of 5 stars

Google drive does not allow file request, as e.g. Dropbox, in order to allow users to upload files without having access to other files that are in the same folder. This Add-on is therefore the perfec... See more

Company details

  1. Software Company
  2. Blogger

Written by the company

Digital Inspiration offers tech how-to guides, software tips, Google Workspace recommendations and video tutorials around all things tech.


Contact info

3.8

Great

TrustScore 4 out of 5

77 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

File Upload Form - Easy to use, great experience

We used the File Upload Form to run a competition for our football club and found it simple to use and a great way to engage our members. The set up was easy and integrated with our Google Drive. We did contact them with an enquiry and received a very prompt response, which is always appreciated.

November 11, 2022
Unprompted review
Rated 2 out of 5 stars

I never used it

I never used it, but now I found out that it's 3 months that I'm paying 29€/ month.
They answered promptly and deactivated my subscription.

The subscription process is quite a trap.

March 23, 2022
Unprompted review
Digital Inspiration logo

Reply from Digital Inspiration

You can visit our website and find a link in the website footer to immediately cancel your subscription.

Rated 1 out of 5 stars

Terrible support, very slow app performance

I subscribed for 1 year "File Upload Forms", the performance is too weak, support doesn't respond at all. I'll try get refund via PayPal.

March 3, 2022
Unprompted review
Digital Inspiration logo

Reply from Digital Inspiration

We've released multiple updates to the product in the last one year and request you to update your form library to request the latest version.

Rated 1 out of 5 stars

Payments in app are not clear

Payments in app are not clear.

Have asked for a refund as was charged annually. Terrible customer service, just get links back and no answers.

Hoping for a refund soon.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

They are a fake company.

Yes, they are a fake company.
I bought annual subscription for google sheet auto email, but everything was in vain.
They are not reply and not refunding.
Very bad experience with this company.

November 20, 2021
Unprompted review
Digital Inspiration logo

Reply from Digital Inspiration

Please email amit@labnol.org for any issue and we'll help you ASAP.

Rated 1 out of 5 stars

Terrible Customer Service - BUYER BEWARE

I work for a non-profit college access program serving low-income students. I wanted to use their add-on for Google Sheets Mail Merge only. Their pricing is very misleading as it says it's only $3.25 per month. So I chose that option, only wanting to use it one time. However, it is really $19.95 per month if you choose to be billed monthly instead of annually, and I did not see that price until after the payment went through. I immediately contacted customer service via email and they were prompt in canceling my subscription and said my refund had been processed. However, there was never any refund processed. Since then, over the course of a month, I have reached out 5+ times through email and their online customer service form, and have had zero help. All they said they do not understand why I want a refund, then continued to not respond to my emails, even after explaining all of the above.

If you need to do Mail Merge with Google Sheets, you DO NOT need to purchase their membership to use it AND there are other businesses out there that can do the exact same thing without charging you and with much better customer service.

November 17, 2021
Unprompted review
Rated 1 out of 5 stars

Stay away. No support. No communication.

Had my company buy this product because it seems to have a lot of features we needed. It doesn't work, and I have received zero support. My request for a refund was ignored. Have messaged the developer and he does not answer back with anything other than links to his support docs, which do not help. Very embarrassing for me, and for the developer.

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Scammer, steer clear

Paid for the full version of email studio, didn't receive an activation code and then didn't receive any response to emails asking for one. Scammer, don't touch with a barge pole.

July 23, 2021
Unprompted review
Digital Inspiration logo

Reply from Digital Inspiration

The license key is sent immediately after purchase. Please check your email account associated with PayPal since that' where the key would have been sent.

Rated 5 out of 5 stars

People previously writing about "No support!"??

People previously writing about "support", don't know what they think. There is already a tool for what you can use, so USE IT.
If you need support, develop something extra, I guess you should pay extra. I am saying this as a developer, and not because I would defend. I am using labnol's service with easy, and helps me a lot (using mostly e-mail draft copying, works like a charm). Price is very low by the way, so don't complain.

April 29, 2020
Unprompted review
Rated 1 out of 5 stars

No support!

The product that we purchased is extremely useful. However, when we attempted to obtain support for the product, we received nothing! We have had an open support ticket since May. I've contacted support via the website and via email, with no reply and no assistance whatsoever. As a result we are unable to use the product we purchased which is SUPER disappointing.

Overall, would NOT recommend purchasing from Digital Inspiration.

July 24, 2019
Unprompted review
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