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Rated 5 out of 5 stars

A total POSITIVE experience. Im a veteran when it comes to "rebel" the skincare and advanced treatments. Ive order from MANY Korean companies & Laboderm Skin is at the top of the list when it comes to... See more

Rated 5 out of 5 stars

They are fast delivering the products, around a week. Products are original brands with authenticity seals. I which I was able to pay my import fees when I made the orders but instead FedEx send you a... See more

Rated 5 out of 5 stars

The company is legit. Easy communication and transaction. Super fast international shipping. I ordered on Sunday morning from NewYork and received on Tuesday afternoon. I couldn’t believe it. I ordere... See more

Rated 3 out of 5 stars

Overall it was okay experience. I spoke with the team for free shipping option since my order was more than 300 usd. They have the pop sign on their page that with more than 250 usd, the order qualifi... See more

Company replied

4.6

Excellent

TrustScore 4.5 out of 5

145 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A total POSITIVE experience

A total POSITIVE experience. Im a veteran when it comes to "rebel" the skincare and advanced treatments. Ive order from MANY Korean companies & Laboderm Skin is at the top of the list when it comes to helpfulness & shipping. Someone message with me in real time to answer my questions through whatsapp & my order arrived in 1.5 days from south korea to the northeast region of the US. Prices were great & I was able to use my credit card, NO BANK TRANSFERS! Im already planning my next order!

March 31, 2026
Rated 5 out of 5 stars

They are fast delivering the products

They are fast delivering the products, around a week. Products are original brands with authenticity seals. I which I was able to pay my import fees when I made the orders but instead FedEx send you a bill with the import fees that you have to pay.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Product Page — Tricky and Confusing Design

I ordered what was clearly labeled "Rejuran Tone Booster 3 + 3 Set." The page had "Rejuran" in bold capital letters and every photo showed Rejuran packaging, so I reasonably believed I was buying "Rejuran".

Instead, I received a completely different product— "Vitaran Skin Brightner". What is misleading is that "Vitaran" has its own separate page on their site for $99, while I paid $119 on the Rejuran page. Even in my cart, the product name still said Rejuran, not Vitaran.

I genuinely believe you would have to be someone with expereince in spotting these kinds of design tricks, or already know what "Vitaran" is, to realize what was happening. The listing feels like it's set up to confuse —only a web designer or employee familiar with their internal setup would have noticed this "option" buried in the page.

When I contacted the company, they refused to take responsibility or cover the return shipping, insisting it was my fault for "not reading carefully." I find this dishonest and disappointing. They don't deserve my business or my money.

October 26, 2025
Unprompted review
Laboderm Skin logo

Reply from Laboderm Skin

Thank you for your feedback. We would like to clarify that the product listing clearly stated there are two options available for customers to choose from — Vitaran Skin Brightener and Rejuran Tone Up Booster — each with different pricing.

• Vitaran Skin Brightener (shipping included option): $119.99
• Rejuran Tone Up Booster: $149.99 (shipping included)

If you selected and paid $119.99, that corresponds to the Vitaran Skin Brightener with free shipping. The Rejuran Tone Up Booster is priced at $149.99, and unfortunately, we are unable to send that product for the lower $119.99 price. We do have a another product listing with Vitaran skin brightener which is $99.99 + shipping ($129.99 total). The price is the same on all of our product listing.

Our listing clearly displays both product options with their respective pictures and prices, similar to how multiple product options are shown on Amazon and other online shops. The intent is to provide choice, not to cause confusion.

We are always happy to assist with returns or exchanges. If you would like to receive the Rejuran Tone Up Booster, you can return the unopened product and pay the $30 price difference.

Thank you for your understanding.

Rated 5 out of 5 stars

It's was great

It's was great, Your products are amazing. I was desperate to fine Dermaline toner.
The only thing is that customers services charges are a little expensive.
I was interest in you Stem Cells Cream but I only want one and the web they put that I have to buy 3 pieces. Can you support me with that, please

September 10, 2025
Rated 5 out of 5 stars

I love this product

I love this product. Very hard to get but since I got mine I use it twice a day

September 8, 2025
Laboderm Skin logo

Reply from Laboderm Skin

Thank you for shopping with us. We are glad to have you as a customer. If you need anything please send us a message on whatsapp.

Rated 1 out of 5 stars

I spent over 250$ and they wouldn’t replace missing item in order

I spent over 250$ on my first order with the company. After receiving I realized I was missing one item. It was the cheapest item I ordered honestly. I emailed customer service to let them know. They requested a picture. I sent the photo showing all contents. They said they would have to check package weight and check with the shipping team. They never again replied to any email. I requested a replacement or a refund. They wouldn’t reply to give either. They lost a valuable customer who is very dedicated to skincare.

September 5, 2025
Unprompted review
Laboderm Skin logo

Reply from Laboderm Skin

Hi, dear customer,
We replied to your email twice already but it seems like you did not receive any of our emails. Based on our packing list and the weight of the package, the tips are shipped not sure what went wrong that you missed them. We mention that we will offer a store credit for this matter. Sorry for the inconvenience and we make sure we take photo of every package we ship I the future.
Thank you.

Rated 4 out of 5 stars

You guys were great

You guys were great. I just wish I knew I was going to have to sign for the package. I ended up having to drive 30 min to pick it up from
fedEx because I wasn’t home when they came.

August 21, 2025
Laboderm Skin logo

Reply from Laboderm Skin

Signature is always needed for high value package since there are stole packages in the past. You can always call Fedex to request for redelivery or sign the package online before it arrives. Thank you.

Rated 5 out of 5 stars

Such a great company

Such a great company. The selection is amazing if you are looking for K skin care. It’s hard to find some brands and they have them. I wish the free shipping total was a little lower, but I understand with our tariff issues it causes a lot of problems. They package things beautifully, everything arrived in perfect condition, they even sent a little bag. I’m thrilled with my products. I finally ordered from Laboderm Skin and I will be a customer from now on. Their shipping was very fast and I appreciated them sending me emails regarding my order. Thank you for your great customer service Laboderm. I am certainly gonna tell my friends about them.

August 26, 2025
Laboderm Skin logo

Reply from Laboderm Skin

Thank you for shopping with us. We are glad to have you as a customer. If you need anything please send us a message on whatsapp.

Rated 5 out of 5 stars

Love…Love great products

They have great products love to get my skincare products from their website. If you need help with anything you can email them and they get back with you quickly.

August 26, 2025
Laboderm Skin logo

Reply from Laboderm Skin

Thank you for shopping with us. We are glad to have you as a customer. If you need anything please send us a message on whatsapp.

Rated 5 out of 5 stars

Customer service is great

Customer service is great, shipping is fast! I love working with this company

August 14, 2025
Laboderm Skin logo

Reply from Laboderm Skin

Thank you for shopping with us. We are glad to have you as a customer. If you need anything please send us a message on whatsapp.

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