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Rated 5 out of 5 stars

Amazing service, very helpful staff. This Italian dude named Matthew is the perfect sales, very stylish and fashionable with great hair. Gives great advice, never pushy. Matthew and this Frenc... See more

Rated 5 out of 5 stars

Ordered some fine designer glasses from Han Kjobenhavn with the 50% sale which was the cheapest I could find online. Free worldwide shipping is epic and the package came well packed right on time in B... See more

Rated 1 out of 5 stars

Sep 4: order placed, ETA Sep 11 - Sep 18 Sep 8: Email from Laboutik requesting new postcode due to an error. I replied. No confirmation reply from Laboutik. Sep 20: No package received.... See more

Rated 5 out of 5 stars

My package came really fast with a nice note on it shout out to the whole team. I was a little scared at the beginning cause I've received a dispatched message at 10pm but it was a message by... See more

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4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 3 out of 5 stars

no shipping updates

No shipping updates or they haven't even shipped my order yet :/
But they have very nice products though

April 1, 2016
Unprompted review
Laboutik logo

Reply from Laboutik

Dear Eeli,

As it was bank holiday, your order was shipped on Tuesday; so it means that if you haven't received it yet, you should definitely have it next week.
If you have any problem, feel free to email us at laboutik@londonvkids.com!

Best regards,
LaBoutik.

Rated 5 out of 5 stars

Great experience

My items arrived nicely packaged and were delivered quickly. They stock some brands not available elsewhere in London/or UK which is quite surprising. I will try to visit the store, but it is great to be able to order on line easily.

January 29, 2016
Unprompted review
Rated 5 out of 5 stars

recommended

Shipping to Belgium was very fast, product was packaged carefully, and I'm very satisfied with it.

January 17, 2016
Unprompted review
Rated 1 out of 5 stars

Scandalous ! !!

I bought shoes on laboutik, "fake sale"!!! Nobody to answer me by email! ! They send in dhl express with out my accord in a huge carton, that way I paid 120£ for duty tax!!!! I never be informed about that and of course no refund!!!! :(

Very disapointed, i'll never order again!!

January 14, 2016
Unprompted review
Laboutik logo

Reply from Laboutik

Dear Myriam,

Could you please be more specific and explain what you mean by "fake sales" ? The shoes you ordered were at £500 originally and you paid £350 for them, so you got them on sale.
We use DHL express for all our orders over £150 so that customers are satisfied and get their goods quickly.
Duty taxes do not depend on us unfortunately, and even if the box had been smaller you probably would have had to pay the same price.
As for the no refund, as I told you in my response to your email - because we did get back to you - it is specified in our refund policy that we do not take back items that are purchased on sale.

Best.

Rated 5 out of 5 stars

Excellent

Good selection of clothing, great holiday discounts and fast delivery

December 5, 2015
Unprompted review
Show reviews in all languages. (56 reviews)

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