L.A Brewery Reviews 378

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

Great delivery but the product is a little weird tasting. I ordered the blush and essentially it tastes like fruity strawberry pickle juice which I wasn’t expecting. I like tart but this tastes like p... See more

Company replied

Rated 4 out of 5 stars

Excellent Product. Wonderful flavours. Well brewed indeed. Beautifully presented. Prob one of the best I’ve tasted. However website didn’t get address right - prob tech problems. Soon rectified by... See more

Rated 5 out of 5 stars

A simply sensational beverage. Crisp, herbaceous (Lemongrass) with a light tart note that cuts through the middle so softly, it doesn't so much announce itself as just exist politely within the conver... See more

Rated 5 out of 5 stars

I've tried a few different brands of kombucha, but L.A Brewery is by far my favourite. Other brands seem harsh and fizzy, and I've had enough after a couple of mouthfuls, but these taste natural a... See more

Company details

  1. Soft Drinks Shop
  2. Beverage Distributor

Written by the company

We create a refreshing range of signature naturally non-alcoholic drinks that you can enjoy instead of sparkling wine. Expertly brewed by founder Louise Avery, we begin with a tea blend which is enhanced with flowers, fruits, herbs and botanicals. Our method of natural fermentation builds layers of flavour and complexity, balancing the tart and sweet character of our drinks, simultaneously creating beneficial live culture. All the experience, without the alcohol.


Contact info

4.1

Great

TrustScore 4 out of 5

378 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lovely product

Lovely product, fast delivery and well packed . Will be buying more again in future

September 25, 2023
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Reply from L.A Brewery

Thanks Sara! Please to hear it. Team L.A

Rated 5 out of 5 stars

LA brewery drinks are the dream

LA brewery drinks are the dream. So nice to have something fancy to drink when not drinking. The team are so kind and were really friendly and helpful when I needed my order delivered by a certain date. They bent over backwards and were really helpful. Having a lovely weekend sipping my delicious sparkly kombucha, very pleased and will be ordering regularly! Thank you x

September 1, 2023
Unprompted review
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Reply from L.A Brewery

Hi Reyhan, thank you very much for your kind words. We are beaming. Team L.A

Rated 5 out of 5 stars

Great service and well packaged

Great service and well packaged. The sparking English wine tastes so lovely that I have placed another order.

August 15, 2023
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Reply from L.A Brewery

Hi Niki, wonderful news. Thanks for taking the time to review - it means a lot. Team L.A

Rated 5 out of 5 stars

Kombucha

I had a problem with my first order so when I was first asked to review it I rated it as one star only. However, having then contacted the company they went far and beyond my expectations to put things right. I would like to edit my original review but don’t seem able to do so but am very pleased to now share my view that I think not only their products but their customer service team are exceptionally good

August 9, 2023
Unprompted review
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Reply from L.A Brewery

Hi Karen, thank you very much for taking the time to leave us another review. As you know, we were experiencing an unexpected surge in orders at the time and unfortunately had some delays to orders as a result. Pleased we were able to get you some smaller bottles in the interim. All the best, Team L.A

Rated 5 out of 5 stars

First class service

Placed order, correct delivered within 2 days what more could I ask for

August 8, 2023
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Reply from L.A Brewery

Thank you Eunice. Pleased to hear. Team L.A

Rated 1 out of 5 stars

Kombucha

Great products

August 8, 2023
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Reply from L.A Brewery

Hi K, pleased we were able to get to the bottom of this and thank you for taking the time to post a new review. Enjoy your Sparkling English Rose. Team L.A

Rated 4 out of 5 stars

Good customer service

After some initial communcation difficulties I was able to contact a friendly team member and my issue was resolved and I am happy with the outcome.

July 25, 2023
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Reply from L.A Brewery

Hi Amy, thank you very much for your patience. We were sorry to hear you had difficulties communicating us initially. Pleased we could resolve. Team L.A

Rated 5 out of 5 stars

Quick delivery

Quick delivery, Fabulous product

July 1, 2023
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Reply from L.A Brewery

Hi Delphine, thank you for taking the time to review. And very pleased you love our drinks! Team L.A

Rated 5 out of 5 stars

Love it

Love it - faultless

July 3, 2023
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Reply from L.A Brewery

Thank you so much Veronica. We appreciate your kind words. Team L.A

Rated 5 out of 5 stars

Order arrived in secure packaging…

Order arrived in secure packaging within a few days.

Kombucha is really tasty. A great non alcoholic alternative.

June 23, 2023
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Reply from L.A Brewery

Hi Joanne, thank you for taking the time to review. It means a lot. Pleased to hear you are enjoying our drinks. Team L.A

Rated 5 out of 5 stars

I wanted to try something alcohol free

I wanted to try something alcohol free, and I love prosecco, but I'm trying to cut down in that for health reasons. This drink is just so refreshing and a great alternative. I will be ordering more !

May 23, 2023
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Reply from L.A Brewery

Thank you Lorna. So pleased to hear.

Rated 3 out of 5 stars

Tried the sparkling ‘rose’

Tried the sparkling ‘rose’. Not enough fizz to differentiate from regular kombucha. Taste was fine and nice presentation but don’t think it’s worth the premium price.

June 2, 2023
Unprompted review
L.A Brewery logo

Reply from L.A Brewery

Hi Michelle,

Thank you for sharing your experience. We appreciate your honest feedback and for taking the time to provide us with valuable insights.

We apologize if the level of fizz didn't meet your expectations. We are glad to hear that you found the taste enjoyable and appreciated the nice presentation. At L.A, we put great emphasis on crafting non-alcoholic drinks that offer a unique profile. We carefully select the finest ingredients to ensure a superior taste experience.

Regarding the pricing, we understand that our products may not align with everyone's budget. The premium price is a reflection of the cost associated with using high-quality ingredients and our meticulous production process. We believe in delivering drinks that exceed expectations, and this requires investments in the finest ingredients and quality control measures.

While we regret that we couldn't fully meet your expectations this time, we hope there is another product in our range that you may enjoy. Have you tried our Sparkling English Blush (rosé alternative?). India Knight from the Sunday Times wrote a piece on it recently – she has been looking for a quality non-alcoholic drink to enjoy alongside food and thinks she has found it within our Sparkling English Blush.

Once again, thank you for your feedback. We value your input and hope to have the opportunity to serve you better in the future.

All our best,
Team L.A

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