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Company details
Written by the company
LaCélie is a French inspired luxury skincare brand dedicated to healthy, timeless looking skin. Our formulas combine clinically proven ingredients with refined textures to deliver visible results while remaining free from parabens, alcohol and harsh additives. Recommended by French dermatologists, LaCélie transforms daily skincare into a sensorial ritual that blends effectiveness with pleasure, supporting real skin with thoughtful, results driven care.
Contact info
United States
- +1 (601) 891-1759
- support@lacelie.com
- lacelie.com
4.2
Great
16 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Beware of LaCelie subscriptions
I received notice this morning that my second bottle of the vitamin c serum was being shipped. It would have been helpful if I had gotten prior notification because I haven't used even 1/4 of the bottle. I would have changed the date on my subscription had I known another bottle was being shipped.
Another complaint is that I found out that I couldn't have even cancelled my subscription without having first accepted two bottles of the product. Who has ever heard of such a thing? Ridiculous!! They told me it is somewhere in the small print. I have many other subscriptions for various products with other companies and never have I ever encountered this policy. Think twice before subscribing with this one!!
May 26, 2026
Unprompted review
Reply from LaCélie
Hello Kristin,
Thank you for bringing this to our attention. We're saddened to hear about your experience.
We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.
We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Emma from LaCelie
Very easy site to navigate and checkout…
Very easy site to navigate and checkout was seamless
May 23, 2026
Unprompted review
All I have done so far is order the…
All I have done so far is order the product. Everything is great so far!
May 21, 2026
Unprompted review
Guys…this product is made in china and…
Guys…this product is made in china and has taken a month to get to me. I got the vitamin c serum and was shocked by the wait time. When I finally got my shipping notification the address was from china. This product is not worth it. Avoid at all costs.
May 22, 2026
Unprompted review
Reply from LaCélie
Hello Olivia,
Thank you for your feedback.
Timely delivery is a top priority for us, and our team is constantly taking steps to ensure shipments reach our customers as quickly as possible.
We want to learn more what happened with your LaCelie. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Emma from LaCelie
alot of information.05
May 19, 2026
Unprompted review
Customer service was very quick to…
Customer service was very quick to respond and I had my shipping info promptly!
May 12, 2026
Unprompted review
I like the first item I ordered
May 5, 2026
Unprompted review
It was easy to order
May 1, 2026
Unprompted review
So far it was very easy to order
So far it was very easy to order. I liked the fact that I could use PayPal & that I wasn’t charged shipping. I’ll be anxious to see how long it takes to get the product but even more so, the quality of the product.
April 28, 2026
Unprompted review
Wonderful products
April 18, 2026
Unprompted review
No hard sell on additional products
No hard sell on additional products. Simple process.
Not a 5 star review because I did not receive my discount code.
March 29, 2026
Unprompted review
Easy web site and good info
March 18, 2026
Unprompted review
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