lacemade.com 

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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a few pre-order dresses from LaceMade, and I couldn't be happier with my experience. Since they were pre-order items, I was a little worried about the delivery time, but everythi... See more

Rated 5 out of 5 stars

After I discovered the brand community, I finally had the courage to buy and I am glad that I made my first order. I ordered a blue and white corset dress made of cotton and I think the quality is ver... See more

Rated 1 out of 5 stars

I returned my order on time and the package was delivered, yet my refund has still not been processed. Instead, I was told my return request had expired. Until this issue is resolved and my refun... See more

Rated 5 out of 5 stars

I was pleasantly surprised with my experience with the brand. I have ordered twice now and the products have been exactly as presented on the website. What surprised me more was the community of the b... See more

Company details

  1. Dressmaker

Written by the company

LaceMade: Princess Dream Maker LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will buy again!

I ordered a skirt and a top for pre-order. I was scared that it would take forever to receive since it was my first time buying from Lace Made. They exceeded my expectations! The outfit was beautiful and well made. For reference I am a bust 34 and waist 28.

Ordered a small top (could have done better with a medium but they were sold out) and a large skirt.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely adore this brand

I absolutely adore this brand! I have bought too many dresses and items from their collections because I cannot get enough. I started with one dress and quickly realized how they made me feel whimsical, beautiful and full of life again. The shipping time to the United States is a little longer, so make sure you plan ahead, but the quality and the style is totally worth it. The details in how the items are structured make all the difference and really elevate the looks and feel of the items. Their figure flattering designs are so well constructed, and as a woman with a large chest, I find their items do you need to be sized slightly up from my usual.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a nice and original and found my favorite store

I was looking for a nice and original style of dress for an event, I found a baby blue that was the cutest thing in the world, fabric is quality, designes are unique, customer support is responsive even during their holidays they do their best to reply to me and everything get in time. This is my favorite place and from now on all my dresses will be from here !I have recommended to my friends too!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing vintage look style

Amazing vintage look style dresses, skirts and corsets that makes you feel like a princess in a fairytale. So many compliments every time I wear them.

April 22, 2026
Unprompted review
Rated 3 out of 5 stars

Good and bad

The quality is generally good, but they vet the reviews on their website and do not allow negative ones. In addition to this, they recently held a giveaway based on customers writing trust pilot reviews. Overall i like the brand and have had good experiences with returns and exchanges but there's absolutely zero transparency.

January 10, 2026
Unprompted review
lacemade.com logo

Reply from lacemade.com

Hi Princess,

Thank you for being so honest — and for still appreciating our quality and return experience despite your concerns. That means a lot to us.

You’re right to call out the lack of transparency. We do review customer feedback before publishing it on our website. This is not meant to hide legitimate criticism, but unfortunately, we see how it can feel that way. We hear you, and we're actively reviewing this policy to ensure real feedback — positive or negative — is visible to everyone.

Regarding the Trustpilot giveaway: you’re correct. We recently ran a campaign encouraging customers to leave honest reviews for a chance to win a gift. That was intended to celebrate our community, not to manipulate ratings — but we understand why it can look misleading. We’re rethinking how we run such promotions going forward.

Your feedback helps us grow. Transparency isn’t just a value — it’s something we need to earn every day. We're committed to doing better.

If there’s anything else you’d like us to address, please let us know. Thank you again for your honesty 💕

With love,
Princess Concierge | Lacemade

Rated 5 out of 5 stars

Worth your support!

Company is super polite, helpful, and easy to get in touch with. They provide lots of opportunities for points and some fun with their products via their Discord group. Cannot recommend support to Lacemade enough!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this brand!

I absolutely love this brand! I was originally hesitant since it is only online and buying clothes without trying them on is tricky. That being said, I adore the dress I got. It fits perfectly, the fabric is soft, and it looks so pretty. Shipping took a while, but did come near the predicted window by a day or two. I will be purchasing from here again.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

refunded order

although i did have trouble getting my refund at first, in the end, lacemade was able to give me a full refund and managed to intercept the dress before it was sent out to me. While they might take a little longer to get back to you than the 24 hours their website says, this was resolved much more quickly than what other people have said prior. While I wish there was some more communication at times, I appreciate that there were on top of my case. Thank you lacemade, I do think there have been improvements in your customer service in comparison to other people's experiences! I appreciate all the help.

April 16, 2026
Unprompted review
lacemade.com logo

Reply from lacemade.com

Hi Princess✨

Thank you for your feedback, sorry for the inconvenience.
We have sent email to you, please check that. Thank you.
Please feel free to contact us if you have any concerns.

With love,
Princess Concierge | Lacemade

Rated 5 out of 5 stars

Beautiful Coquette Clothing

Lacemade carries the most elegant and beautiful pieces for coquette-inspired looks. I own a two dresses, a skirt, a cardigan, two tops, and a wool coat, and all of which are very visible high quality and wonderfully crafted. I love the affordable price point of these products, as they make wearing my style attainable. I am most in love with the coat I bought from them. It's 100% wool and extremely beautiful. I always get a ton of compliments every time I wear it, and it keeps me super warm during the winter. Lacemade is a brand I will always come back to again and again for excellent clothes and accessories.

April 21, 2026
Unprompted review

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