Lacy Locks Reviews 40

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been wearing nano ring hair extensions with Amberin at Lacy Locks for six years now, and I genuinely wouldn’t trust anyone else with my hair. From the very first appointment, Amberin has... See more

Rated 5 out of 5 stars

I recently had my very damaged short hair reformed to a beautiful full head of extensions. The lovely lisa coloured my hair and the amazing Devon matched placed and installed fabulous nano bead extens... See more

Rated 5 out of 5 stars

Ambarin offers amazing service. Before I had hair extensions; I was a bit apprehensive as I didn’t know where to go or what to expect. But I’m so glad I went to lacy locks. I’ve had extensions for nea... See more

Rated 5 out of 5 stars

Ambarin is amazing. After a bad experience with someone previously doing my hair extensions I was nervous at my first consultation, but she soon made me feel at ease. You can tell she really knows her... See more

Company details

  1. Hair Extension Technician
  2. Hair Replacement Service

Written by the company

We are a professional hair extension and mesh hair integration specialist dedicated to helping clients achieve natural looking, confidence boosting results. With a focus on high quality hair and expert techniques, we offer a range of services including bespoke hair extensions and advanced mesh integration systems tailored to each client’s individual needs. Our approach is centred around consultation, ensuring every client receives a personalised solution based on their hair type, lifestyle, and desired outcome. Whether you are looking to add length, volume, or discreetly address hair thinning, we provide safe, comfortable, and long-lasting results. We pride ourselves on delivering a friendly, professional experience in a welcoming environment, with a strong commitment to customer satisfaction. From initial consultation through to aftercare support, our goal is to ensure every client leaves feeling confident and happy with their transformation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.7

All reviews

(40)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I wouldn’t go anywhere else

I have been wearing nano ring hair extensions with Amberin at Lacy Locks for six years now, and I genuinely wouldn’t trust anyone else with my hair.

From the very first appointment, Amberin has always been professional, knowledgeable, and incredibly talented. The quality of the extensions and the fitting is consistently exceptional. My nano rings always feel comfortable, look completely natural, and blend perfectly with my own hair.

What I love most is the care and attention Amberin puts into every appointment. She takes the time to make sure everything is perfect, and her expertise really shows in the results. My hair always looks and feels amazing, and I’ve had so many compliments over the years.

If you’re considering hair extensions, I can’t recommend Lacy Locks and Amberin highly enough. After six years as a loyal client, I can honestly say I wouldn’t go anywhere else. Thank you for always making me feel so confident and for keeping my hair looking its absolute best!xx

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my very damaged short…

I recently had my very damaged short hair reformed to a beautiful full head of extensions. The lovely lisa coloured my hair and the amazing Devon matched placed and installed fabulous nano bead extensions with great skill and speed.. im thrilled and will continue to maintain my extensions with these guys.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with Mya…

I had such a great experience with Mya at Lacy Locks in Milton Keynes! She did an amazing job transforming my tight curls into a sleek, straight blow dry in no time at all. What really stood out to me was her confidence and skill—she wasn’t intimidated by my curls at all, which is something I’ve struggled to find with other stylists.

She worked quickly but still paid attention to detail, leaving my hair looking smooth, shiny, and full of life. The whole experience felt effortless, and I left feeling so happy with the result. If you’ve got curly hair and want someone who truly knows how to handle it, I’d definitely recommend Mya!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Ambarin is super friendly &…

Ambarin is super friendly & knowledgable about hair extensions! I had the mesh-integration system & she done an amazing job at fitting it, exactly how I like it! I will now be a regular customer & will recommend her services to friends & family! The salon also has a friendly & comfortable atmosphere & they really put their clients needs first, really good customer service!

August 2, 2025
Rated 5 out of 5 stars

DEVON -my star hairdresser

Over the past year, I've been fortunate enough to have Devon take care of my hair, and she has truly transformed it.

From the moment I step into the salon ( over 5 years ago), I always feel welcomed by the friendly staff and the inviting atmosphere. Devon has an incredible eye for colour and has consistently helped me choose shades that suit me perfectly. She takes the time to understand what I want and offers her expert advice, which I truly appreciate.

Not only has Devon been fantastic with my hair color, but her maintenance skills are top-notch. My hair has never looked healthier, and I love how she always ensures that I leave the salon feeling confident and beautiful. She also shares great tips on how to care for my color-treated hair and extensions at home, which has made a significant difference.

I wholeheartedly recommend Lacy Locks, Ambarin and Devon to anyone looking for a skilled stylist who truly cares about their clients. Thank you, Devon, for consistently delivering amazing results and making me feel fabulous! I can’t wait for my next appointment!

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

I can't even describe in words how unhappy I was after visiting this salon. that was something terrible. I have thinning hair, so I decided go for Mesh integration.She promised me that it would look very natural.
Couldn’t even put my head on the pillow at night because she put the rings on my forehead almost visibly The next day I came there because I couldn't stand it,because of the pain.She gave me away several rings because she saw that it was all wrong and change me topper becouse was too big for me. I had to come again on the third day, because she fixed it so quickly and badly. I came there to give it all away and ask her for refund me money back it was £895. She take me all extensions away and send me back home with nothing. She keeps that hair and she sey, that send me some sort of money. So I came back home travel 3 times nearly 2 hours, came with nothing.I don’t get full refund. Which is not fair

March 13, 2024
Unprompted review
Lacy Locks logo

Reply from Lacy Locks

Hi Silvia

Thank you for leaving your review.

You had your hair fitted with us which was absolutely fine. You yourself decided you wanted a smaller hair peice as well as having it all the way back. Which we advised you not to. However you was persistent you wanted this. We did this and the next day you turned up at the salon wanting it all removed and a full refund (even though I used a new piece without charging you to ensure you was comfortable) you then proceeded to keep showing up at the salon whilst I had clients. I still took time out to see you, cancelling clients to fit you in.

It takes a while to get used to it and you did not give it a chance nor do I know what you was doing when you left the salon.

You wasn’t comfortable with the closure. You could not get used to it. It wasn’t what we did and I am sorry you felt the need to write us a review when we did everything we could to help. Even giving you most of your money back even though it was yourself that wasn’t comfortable and we did not have to give anything back so please don’t write dishonest reviews that you got nothing.

No matter what we did you wasn’t happy and unfortunately sometimes you can’t please everyone.

I hope you find the right solution for your hair.

Rated 5 out of 5 stars

Very professional and great results

My 16 year old daughter had been wanting to go from dark brown very long hair to blonde for ages but had to wait till her birthday.
After a strand test they explained she couldn’t go immediately to very light and that it would be a process.
They did an amazing job and made her feel very comfortable as she has anxiety issues.
We are so happy with the results, beautiful tones of honey and caramel and looks so natural, and her hair is still in lovely condition.
Highly recommended 🥰

October 3, 2023
Unprompted review
Rated 1 out of 5 stars

The worst hair cut ever

The worst hair cut ever. Iv got short hair so this couldn't fixed. The staff just didn't seem interested. This was my first and most definitely the last visit

August 14, 2022
Unprompted review
Lacy Locks logo

Reply from Lacy Locks

Hi Rachel

I am sorry you have experienced this. However I don’t believe the above to be true to fact at all. I understand you didn’t like this haircut and it is completely our fault we agreed to do a short cut without a blowdry (we were trying to fit you in as you had come in twice) you agreed to a wash and cut with no blowdry. After a blowdry the hair is then styled again to ensure if anything else needs to be cut we can do so. Customer service is our top priority and I profusely apologise for the experience you had with us.

We then spoke to your daughter and offered for you to come back in, which you didn’t accept. We then agreed to a refund so we are quite shocked you have now also left us a bad review saying we weren’t interested. As again we made full contact with her.

All of this was done through your daughter and you didn’t make any contact with us.

If you wanted to discuss this further you can contact me directly.

Many thanks,

Ambarin

Rated 5 out of 5 stars

Lisa and Odina have done it again

Lisa and Odina have done it again. I’m loving my new locks. They’re so friendly and I love going to get my hair done with them. Another truly wonderful experience with these amazing ladies. Thank you both so much. Can’t wait for my next appointment.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best!

Genuinely the most lovely lady I have met, such a warm heart. Ambarin is excellent at her job and noone has made me feel a million dollars in a long time. I was worried I would be judged because of my hair loss but ambarin made me feel so confident with and without hair. Her and her team always accommodate where they can and will give you all the time in the world until your happy. I literally can't thank you enough for everything xx

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, This women is officially my hair goddess She always makes me feel so comfortable and relaxed from start to finish when I arrive at the salon, this is an investment that’s completely worth it!! I am obsessed with my hair!! The colour match is just perfect, you simply couldn’t tell they are extensions, I’d recommend her to any one, one of the best in the game!!

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Lacy Locks is amazing!!!! Ambarin and Clare saved my hair!!

Lacy Locks salon is amazing and always do an amazing job of my hair. I have been to Ambarin for several years and I would never go anywhere else, she is so lovely and does such a perfect job with my hair, and will always fit me in even when she’s busy. Clare is fantastic at colouring and did a brilliant job with my highlights. Lacy locks salon is amazing and Ambarin cares so much for your hair, I will never go anywhere else! X

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

What a transformation!

I just wanted to say how much you've transformed my self confidence! I knew that I was in safe hands with Ambarin and the team during my consultation and they didn't disappoint. Not only have they magically transformed my short, thin, fragile hair with horrid dark roots into a beautiful blonde, but the nano ring extensions have given me volume, length and blended perfectly. I am getting complimented daily and I'm amazed at how little I have to 'faff around' with my hair now. I feel confident that I've found a plan to finally get some healthy regrowth of my own hair after struggling for so long. HUGEST thank you to Ambarin, Jordy and Leigh. What a team! THANK YOU SO MUCH!! x

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Best salon

First time at the new salon and it's amazing, all the girls are very friendly, professional, my hair extensions look great and the cut has finished off the style. Highly recommend

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Just had my first visit to the new salon and loved the place. As always great friendly professional service. I have been a client for the last 9 years and now drive 182 miles just to get my hair done. I think that tells you what a great place it is.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Ambarin is the only person I trust!

I’ve been using Ambarin for years, and would never use anyone else. We always have such a laugh and she is the only person that has always got my hair absolutely perfect to what I want and I trust her 100%. I will recommend her to anyone and I will continue to use her until I’m bald.
P.s she is anything but bitchy

April 30, 2021
Unprompted review

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