This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
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Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Very Concerned
laddygo >
To: (my email)
Thank you for shopping on our website.
We have checked our system and confirmed your payment. Your order is almost completed. We are shipping your order in the next 1-2 days due to overstock and you will receive it on October 1 if all goes well. We do apologize for the inconvenience. Usually it takes 7-9 days to prepare your order and another 7-15 days to ship it.
In case of any unexpected changes on shipping affected by COVID-19, you are suggested to follow the parcel status closely. Once your order is shipped, you will get a confirmation email including the tracking number.
If you don't receive the confirmation email after 2 days, please contact us and we will check for you.
Thank you again for your order.
Would you please help us to share your ideas on how to improve our customer service? It takes less than 1 minute but means a lot to us. Once you complete the survey successfully, you will get a 5% coupon code at the end of the survey
This is the email I received. I am trying to track my order and the website states that this order number does not exist! What on earth? There is no one to call.....can't send an inquiry becaust the "order number does not exist" Hmmm Is there anyone that could help- before I contact the BBB.
October 1, 2021
Unprompted review
Reply from Laddygo
Hi，
Thanks for your review. and Apologize for the inconvenience caused.Here we check the order is delivered. please refer the website https://t.17track.net/zh-cn#nums=9205590195060732151660.
If there are any further problems with this order, our customer service would like to help.
It does look like our staff have contacted you. please check your email and reply us.
Please let us know if there is anything we can do for you from here. We would be more than happy to help in any way that we can!
Have a good day!
I need to talk to someone to see if my…
I need to talk to someone to see if my order is complete because it has not changed going on three weeks and nothing! Took money from my account
September 28, 2021
Unprompted review
Reply from Laddygo
Hi，
Thanks for your review. We do apologize for the inconvenience caused. Most items of your order were ready except 1 item, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Color Block V-Neck Long Sleeves T-shirts (1044398593)(15398593) Size = L Color = Pink
Would you mind if we delete the item(s) out of stock and ship the rest for you? Or we could split your order. It seems that our customer service have contacted you. please have a check and reply us.
Thank you for your time. Looking forward to your reply.
I was pleasantly surprised
I was pleasantly surprised. You never know these days what you will get or if you get what you ordered.
The shirts exceeded my expectations and arrived faster than I expected.
I am ready to place another order.
Thanks
September 22, 2021
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
First time Customer
I'm a first time customer and am quite pleased with the products I have received. They are reasonably priced.
September 20, 2021
Reply from Laddygo
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
True to size and color
September 19, 2021
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Love the blouse!
September 17, 2021
Reply from Laddygo
Hi Sue,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
Laddygo is one of my new favorite…
Laddygo is one of my new favorite places to buy clothing for myself. I was a little worried that the clothes would be too smallbut so far, I haven't had thst issue at all. Looking forward to my next order arriving!
September 13, 2021
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Straightforward sale ads, my order was timily.…
Straightforward and my order was on time and fairly speedy.
September 12, 2021
Reply from Laddygo
Hi Kelly,
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I freaking LOVE this website
I freaking LOVE this website! Great quality clothing thus far, I have more orders coming, including cute shoes! I HIGHLY recommend them! I can go bankrupt with all the beautiful products offered!
September 10, 2021
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
My Response from your reply is located below my first review.
I placed an order on 8/30/21 and gave you the extra 22.00 to expedite faster shipping within 3-6 days instead of the standard shipping. As of today 9/3/21 my order is still in the processing stage and now realizing the order is coming from China, I àm still wondering if my order will arrive within 3 days. If my order doesn't arrive by what I paid for shipping, I will be expecting a upgraded cost shipping refund. Then I will wait for my items using the up to 14 business days using the standard shipping rate along with your COVID-19 excuse and may take up to 6 months as seen in other reviews. I wanted my order to be worn at a special occasion I will be attending shortly, which was the reason I choose to pay the extra $ for shipping. LG2152338424.
Thank you and will be crossing my fingers as I check my mail.
Comment Response from your reply:
Since only 3 of the 4 items are ready and you asked if I can wait a bit longer for the 1 shirt. I can,if I get them by the 15th. That should be enough time. Correct? If not, delete it and give me the refund for the 1 shirt that is now out of stock and still in the processing stage. I appreciate you looking into my order and your given immediate response(s) back to me. Thank you.
September 2, 2021
Unprompted review
Reply from Laddygo
Hi Margaret,
Apologize for the inconvenience caused. Here we check most items of your order were ready except 1 item, the following item(s) is still under processing.
Color Block Print Cold Shoulder Short Sleeves T-shirts (1044385396)(15385396) Size = S Bust = 37.75inch Color = Multicolor shoulder=14.50inch sleeve length=4.00inch back length=28.50inch
Would you mind if we delete the item(s) out of stock and ship the rest for you? Or we could split your order.
And nearly each of our product is made to order. Usually it takes 7-9 days to prepare your order and 3-6 days only refers to the expedite shipping time . You could check the information on the product page. Could you please wait more days?
Thanks for your time and looking forward to hearing from you.
Order placed 8/6/21 LG4706966016
Order placed 8/6/21 LG4706966016
Following up again as I don’t see any changes.
Thank You
August 27, 2021
Unprompted review
Reply from Laddygo
Dear Customer,
Apologize for the inconvenience caused. Here we check all items are ready and we have sent you emails before. please check your inbox. would you like to keep pr cancel the order? The order will move forward with your confirmation.
Looking forward to hearing from you soon.
Really happy with my purchases!
I had a few times where check out was confusing but Laddygo was right there to see if my order was what I wanted and if not, was quick to change it for me. I'm really happy with this company.
August 26, 2021
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future.
Thank you again for your support! If you need any further assistance, please contact us.
Good quality
All the items I've ordered have been good quality. Some just don't fit like the picture but returns are relatively easy.
August 21, 2021
Reply from Laddygo
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely
All of my purchases have been…
All of my purchases have been absolutely beautiful and stunning....I've received many compliments from my friends and collages. THANK YOU SO MUCH..
August 20, 2021
Reply from Laddygo
It is really our greatest honor to hear that our items have caught your attention. Thank you for your compliment. This dress is really a popular one among our dear customers, and we believe you have a good taste in this.
Love Laddygo
Prior to my first order, I would not order online especially clothing preferring to try on. When I browsed your website I was in love with the beautiful styles. After receiving my first order I was hooked due to the great quality, descriptions, fit and to my liking. Received many compliments on most of the items.
August 19, 2021
Reply from Laddygo
Hi Debbie,
It is really our greatest honor to hear that our items have caught your attention. Thank you for your compliment. This dress is really a popular one among our dear customers, and we believe you have a good taste in this.
I Love everything I have bought .
August 18, 2021
Reply from Laddygo
Hi,
It is really our greatest honor to hear that our items have caught your attention. Thank you for your compliment. This clothes is really a popular one among our dear customers, and we believe you have a good taste in this.
I’ve enjoyed the quality and true to…
I’ve enjoyed the quality and true to size. Have shopped with Laddygo quiet a bit. And will continue to do so.
August 17, 2021
Reply from Laddygo
Hi Mishelle,
It is really our greatest honor to hear that our clothes have caught your attention. Thanks again for taking the time to bring this to our attention. Your encouragement will make us to do better.
Have a nice day!
size is way off, and they can't find my order number???
Order a shirt, came in about 2 weeks which was fine. It was literally 3 sizes too big and fabric was very different, color was not like picture. I can understand it being one size to small or one size to big, but it is huge! Reached out to them, said they could not find my order number, how can this be?? I ordered it they sent me a tracking number and they cannot find my order? Sent them the order number and they said it was past 14 days. I emailed them the same day I got the shirt. What did they do it from the time of my order? Well I have to get it before I know if it is right, would that not be correct! I hope they will credit my account but I am starting to think I am out. I usually do not fall for on line ordering and was so pleased when I got it within a few weeks but the where on earth are they getting their sizes from? I ordered a medium and it is like a XXXL.. Sad they really look like they have cute clothes!
August 14, 2021
Unprompted review
Reply from Laddygo
Dear Customer,
Apologize for the inconvenience caused. Please refer the size chart on our Website in detail. that may a little different with yours in local.
Next time if you have any worry or question about the size before ordering, please contact our customer service, I'm sure they'll give you a good advice/solution about that. :)
Our records show the customer service have contacted you and provided our best solutions. please have a check and reply us.
Sorry that we failed to meet your expectations. we would appreciate another chance to earn your business.
Have a good day!
It took a month to get my order but I…
It took a month to get my order but I have to say once I got it, I was pleasantly surprised. I ordered 3 dresses. I've gotten quite a few compliments on both. One I haven't worn. It fits but does not look good on me. The only thing I don't like is the material is really thin & is see through But I do live in Az. I just wear a slip with it & it's fine. Thinking about ordering again.
August 11, 2021
Unprompted review
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope to serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
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