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Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Shop now and discover the latest womenswear from LaDress by Simone at our Official LaDress webstore. ✔ Free shipping ✔ Free returns


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely dress

Lovely dress, fits as expected. Only the fabric is thin, i need to wear an extra undy dress beneath it, for it is see through.
That was not visible on the website

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Why LaDress ?

I have been wearing LaDress for years and every time I buy a new piece I am not disappointed! Great collection, wonderful fabrics and always perfect fit! You can never have too much LaDress pieces in your closet !

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Elegance and a feminin touch

Elegance and a feminin touch, great material and a little bit of nostalgia!

April 6, 2026
Unprompted review
LaDress logo

Reply from LaDress

Hi Aleid,

Thank you for your feedback. We are very happy to hear that you enjoy our items and quality!

We hope to welcome you again soon.

Warm Regards,

Team LaDress

Rated 5 out of 5 stars

I’am addicted to LaDress

I’am addicted to LaDress! 80% of my wardrobe is LaDress. Beautiful color and great fabric. Great service!

March 27, 2026
Unprompted review
LaDress logo

Reply from LaDress

Hi Judith,

How lovely that you are a fan of our brand and that your wardrobe is filled up with LaDress pieces!

We are happy to hear that you enjoy our service and items!

We hope to welcome you again soon.

Warm Regards,

Team LaDress

Rated 5 out of 5 stars

Big fan!

I have been wearing LaDress clothing since the start. So you can imagine my closet is full of LaDress items. I have a lot of suits and also lots of travel dresses. It is so perfect that you can wash the suits yourself and that it does not wrinkle. Lately I have noticed that when I recieve my box of items that it's not packed so nicely.
In fact I have to iron before I try it on. So that is a little thing of concern. But overall I am their biggest fan!

April 3, 2026
Unprompted review
LaDress logo

Reply from LaDress

Dear Customer,

So lovely to read that you have been with us from the very beginning and that your wardrobe is full of our pieces! We’re so happy to hear that you enjoy the quality of our travel jersey items and suits.

Thank you as well for sharing your note about the packaging. That’s definitely not the experience we want for you, and we truly appreciate you flagging it. We’ll take this on board internally to improve.

Warm Regards,

Team LaDress

Rated 5 out of 5 stars

Elegant, chic and easygoing at the same time

I have known LaDress for quite some years now and it really is my favorite brand. The clothes are elegant, chic, comfortable, easy wash & go, beautiful colours. It is allmost the only brand I wear. I think I am the most loyal client 😉

March 12, 2026
Unprompted review
LaDress logo

Reply from LaDress

Hi Sieg,

It's wonderful to hear that you love LaDress so much! We are happy to hear that our clothes feel comfortable and chique!

We truly appreciate your loyalty over the years and we hope our pieces keep bringing you joy and confidence every day!

Warm Regards,

Team LaDress

Rated 5 out of 5 stars

Until now I had a great experience

Until now I had a great experience.
It took some time to figure out my actual size because you have to size down.

The help I received in the store and online are kind and very customer friendly.

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

Very elegant clothing for work and…

Very elegant clothing for work and private but what keeps bothering me it the way they send the clothing , all wrinkeled and seeming of the trousers. I now have 4 pair that had to be redone and for the price you pay this should not happen!( They do cover the costs btw)

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Accurate and efficient

I recently bought two pieces and am very happy with both of them. Besides, the order went in both cases very smoothly and the communication was perfectly clear and easy.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

These are the best clothes I have worn…

These are the best clothes I have worn in my entire life, and I am 56! LaDress clothes are so easy to wear, easy to clean (washing machine and no ironing!), they combine wonderfully with everything, and the quality is superb. Sizes are correct and true to Dutch sizing standards (check the comparisons for international sizing!). Whenever I need to return anything the refund is done within a few working days, and communication with customer service is swift and kind. I now have a wardrobe full of LaDress, and I never 'don't know what to wear' anymore. So happy!
Thank you Simone & Team! ❤️

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love LaDress

LaDress clothes are always wonderful, great quality and a pleasure to wear. Never had any issues with returning an order. The brand has a great fit for Dutch women, I highly recommend investing in some great pieces that will last for years.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality, terrible service. DO NOT BUY

Poor quality and sizes are not true to fit. Tried to return and they ghosted me. Do not purchase from them!

February 1, 2026
Unprompted review
LaDress logo

Reply from LaDress

Hi Shirlee,

We’re sorry to hear that this has been your experience with LaDress.

We do not recognize our brand in your feedback. We also can't seem to find any e-mails requesting for a return at our mailbox info@ladress.com.

Could you please send us an e-mail with your order number? We are happy to assist you!

Rated 2 out of 5 stars

Seams keep coming loose.

I bought one of the blue tunics a few years ago, and right away the seams started coming loose, starting with the arms. When I filed a complaint, I was told that I had owned the piece for too long. The worst part came when the back seam came apart while I was at an event. Since then, I’ve had to keep taking it back to the repair shop to get it fixed. I actually own quite a few pieces, but with this kind of service I won’t be coming back.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Sweater and gilet

I have a nice warm soft woolen sweater and a stylish beautiful gilet. Both are comfortable while wearing them and they stay like that after washing and wearing them quite a lot! The clothes are quite expensive but the quality is worthwhile every penny. Only the sweater has some fluffs and pills which are easy to remove

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality, Styles and sustainability

I’m from Germany and I can’t write a Review in Netherlands’ language. But my English is not the best, too ;-)

I received my order some days ago. I am very happy about it, all clothes are - as always - of excellent quality and I love that I can wear them on all occasions.

My oldest clothes ordered from LaDress I worn last summer on vacation in the Netherlands for dinner, for a walk in the city and simply as a beach dress. I was very happy and my husband and my grown-up daughters are always amazed that I really get along with a carry-on suitcase for 2 weeks :-). The clothes are now four or five years old and just as beautiful as the first day and I really never have to iron them. This is very sustainable - just like the new packaging too!
I also want to thank for the beautiful dress as a gift! Everything fits well and looks very nice. Dresses from LaDress always make me very happy. Thank you so much!

Tina

March 3, 2020
Unprompted review
Rated 1 out of 5 stars

Poor communication from customer service

I ordered some trousers that appeared to be in stock, however, when I received the confirmation email, it stated that they were expected in almost one week's time. As I couldn't wait for delivery, I tried to contact LaDress to cancel the order. I tried reaching them on WhatsApp, the web chat on their website, by email and by phone to no success. Eventually after several attempts, I managed to speak to someone on the phone who told me that my order would be cancelled and that I would receive a refund within 5 working days. Almost two weeks later, I am still waiting. I have emailed them again to try and resolve this and, again, have received no response.

December 24, 2019
Unprompted review
LaDress logo

Reply from LaDress

Good afternoon, thanks for the message. We don't like to read that it went wrong with your order.
Our apologies! Can we call you? Do you want to email us your telephone number and your order number? info@ladress.com. Happy holidays!

Rated 1 out of 5 stars

very bad

Customer service is not available during the hours they post online.
In addition, very late reimbursement of returns

May 16, 2019
Unprompted review
LaDress logo

Reply from LaDress

Dear Stefanie, so sorry to hear this, could you please send us an email, info@ladress.com? We really would like to compensate this together with you, best regards team LaDress

Rated 4 out of 5 stars

Excellent quality. Slow refund process.

Purchased from La Dress over past few years. Quality is excellent and most areas of customer services are great. However, processing of returns is very slow. Have had to chase up last two refund.

November 17, 2018
Unprompted review
Show reviews in all languages. (175 reviews)

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