Lainly™ Reviews 

I would give you less than 1 star if it was offered! I ordered 2 cross necklaces as Christmas gifts last October- money came out of my account and I recieved NOTHING. After several months and several complaints, you admitted you received the money and you would send the necklaces… I never recieved them. Then you promised to refund my money… YOU NEVER DID, then came up with another excuse… now you have the gall to ask me for a review -

THIS COMPANY IS A SCAM!!! DO NOT BUY ANYTHING FROM THESE SCAMMERS!!!!

Bishop Rita Strugala

I gave as gifts and have not received any feedback on any of them.
I just ordered 3 more.

I love my crown and cross necklace! It is so beautiful! I bought each color and gave 2 to friends who also love them!

I enjoy all of my products from Lainly. Shipment and delivery went well and the products are beautiful and inspiring.

The rhinestone cross with crown is a beautiful gift or keeper for yourself! I have them in every color!

My items took awhile did not come from USA. Arrived nicely packaged very pretty many compliments on where I got them from. Love them and so do the people I gifted to.

I ordered Crucifixes for several Communions. They arrived timely and the girls loved them. So beautiful and well designed and made.

I love the necklace and I love how pretty it is especially how pretty the crown is around the cross

Beautiful jewelry at great prices!

I bought 3 of these cross necklaces in silver and all 3 the crosses tarnished, and of course it was right after I hit the return policy window which is 30 days and it can't be opened or worn! Definitely unsatisfied and will never purchase again

I would give Lainly no stars if I could. Order placed on 3/24/26. After 24 emails and the same basic email response I still haven’t received my order. They did give me a total discount of 30% ($12.00)for inconvenience but they are refusing to give me a full refund. The tracking number shows no movement since 4/12/26 and all tracking provided is vague. The package is obviously lost if it even shipped at all. Doesn’t specify where the package is and who the current carrier is so I doubt that the order physically shipped

UPDATED (see end) Placed my order on April 5th. I received several different emails...order confirmation, shipment info, shipment update, and a running late email. I could never check the status or tracking. Every time I would click on either of those, I would get threat blocked saying it was malicious software. I suppose I will just accept the fact that I lost my $$ and will never get what I ordered. ;( I will definitely update my review if I actually receive my order.
UPDATE: I received my order today. Shipped from Illinois. Although I ordered it on 4/05, it wasn't shipped til 4/15. I ordered the Cross & Pearl necklace (buy 1 get 2) They are lovely and before I give as gifts, I will wear one and shower with it on for a week to see how it holds up. I give it 4 stars-not 5, since I had no way to contact the company or track my order even though they sent emails & tracking #.

I placed an order and received the wrong item!! Extremely POOR quality. Showing proof of purchase they would not correct my order!!!

I feel the same way I wish I could give a negative for this company within a few months the crown tarnished and it says lifetime warranty, which is false advertisement. They will not replace it. They said it’s past the 30 days or what’s a lifetime warranty if you only have 30 days to return it and it happened on 60 days first they said they’d give me 20% off another necklace now they’re saying 30% 35 and now they’re saying they’ll give me a full refund on one necklace. This is ridiculous and let’s see if I get my refund.

Fake ugly jewelry. Not at all as advertised.

Negative stars would be more appropriate. Not to be redundant, but they do ship from China and customer service is terrible. Upon receiving the items, I could see through the packaging that they looked cheap. I would not give as a gift, which is what I bought them for. When I asked how to send them back for a refund I was told that since I received what I ordered, they saw no need to refund my money. But, as a “goodwill gesture” they offered 10% refund! After many emails, I was finally offered 30% refund. Long story short, not a Christian company, not a US company, not a company you want to do business with.

I wish I could give negative stars. Using Jesus to scam people is actually insane. Ordered a package and it never came. Requested an email, unless you request 2-3 times they will not respond to your request. After 2 months I emailed them due to my package number being expired and they said “it will be there in a week or two” was it delivered? No. I emailed them again (2-3 times before I got a response) “we’re looking for it”. Another month and I emailed them again and disputed my charge with my bank. Please do not buy from this company, it’s a waste of time and a scam. I’ve never had such horrible customer service. I purchased the item December 27th 2025 finally disputed it April 1st 2026

I had a very good experience and love the beautiful cross and crown necklaces. I bought one for all the girls/ladies in my immediate family. They are so very pretty. A very nice piece of jewelry that represents our shared faith in Jesus Christ. I felt good knowing they are all made of sterling silver and 14k gold plated, won’t tarnish and waterproof. They come with a lifetime guarantee!

I bought the cross and crown necklace for my daighters for Christmas and by Febuary they were already tarnished and the finish gone. The jump ring broke on one the first time worn. I messaged the company and they said "after carefully reviewing it they had been worn for an extended period of time". I guess these necklaces are just meant to be twirled in front of lights to look pretty. They finally agreed to a 40% refund.

I made an order on February 15th and still haven’t received anything! Feels like a scam! Don’t trust it or order!