Team helpful with product selection. Thanks. Dispatch quick and arrived well packaged. Happy with different style, they don't seem too slippy on our very waterlogged grass when grabbing washing from t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you lakeland active for these great cloggs, I have bought 4 pairs ,2 for garden,and 2 for inside, they are warm and comfortable;and slip on nice and easily . I can't rate these Cloggs more high... See more
Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... See more
Boots are really good and Customer Service, all online, worked well. I ordered a pair which were a half-size too small. Returning them and ordering the correct size was very easy. Thanks also to the R... See more
Company details
About Lakeland Active
Written by the company
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Contact info
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, United Kingdom
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shoes delivered fast
shoes delivered fast, had them 2 years ago they have been wonderful keep feet warm and dry, my husband was doubtful the first time I ordered but was soon very pleased with them
April 25, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Many thanks,
Jennifer
Liking the raspberry clogs
Liking the raspberry clogs. They make it easy to walk into the garden. I'm wearing them now!
April 2, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm glad to hear that you like your new clogs.
Many thanks,
Jennifer
Item returned as sizing not good for me
Unfortunately the shoes were much too small (I ordered a size 7) and too wide so I returned them.
April 1, 2025
Reply from Lakeland Active
Hi there,
Thanks for leaving us a review. I'm sorry to hear that the shoes are too small and too wide. Once we receive them back, we will issue your refund.
Many thanks
Dealt with efficiently
March 11, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm glad that we were able to help quickly.
Many thanks
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
The goods arrived promptly and in…
The goods arrived promptly and in perfect condition. What one expects, but does not always get. I have no real comments.
March 10, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
They arrived quickly but I didn’t like…
They arrived quickly but I didn’t like the quality hard.
March 5, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm sorry to hear that you don't like the quality. If they haven't been worn, please send them back to us and we can issue a refund for them.
Kind regards,
Jennifer
Quick efficient service
Quick efficient service and a good price for a well-made product
February 20, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Lakeland garden crocs
I bought some Lakeland garden crocs. They arrived quickly and safely which was great and they are just what I needed. Very comfortable as I wear them all day at work and closed tops which is a requirement at work. Great shoes
February 17, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Excellent delivery
Excellent delivery - really quick despite living on a Scottish island, packaging great, quality of product great, already in regular use!
February 20, 2025
Reply from Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
The Wolfa slippers are amazing!
February 18, 2025
Reply from Lakeland Active
Hi there,
Thanks for so much for taking the time to leave us a review.
Many thanks,
Jennifer
Really poor quality
Really poor quality, cheap and flimsy with a thin lining. Waste of money,
January 28, 2025
Reply from Lakeland Active
I am very sorry to hear you are unhappy with your purchase. I've passed your feedback onto our Product Development team as we are always looking at ways on how to improve our products.
You are welcome to return the item for a refund, we have details of how to return an order on our website.
kind regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.