Quick delivery, well packaged so there weren't any breakage. The beers are full-bodied and tasty. I'm trying different bitters each time I order and so far I've not been disappointed. The jingle berry... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a si... See more
Company replied
At the moment can only comment on the ease of navigating the website to order products and time frame from order to delivery.which was very easy and not a very long wait by any mean for delivery.the... See more
Company replied
Great company. I ordered a bottle of cola cordial, which isn't sold in any shop I know of. I was kept informed about my delivery. And what impressed me most was how well the bottle was packed. It arri... See more
Company replied
Company details
Written by the company
Welcome to Lakeland Artisan. We have won over 90 Great Taste Awards as well as various other awards. Our aim is to produce award-winning products, with a special link to Cumbria and the Lake District with all its unique and delicious flavours. Our products are hand-crafted in small batches in Kendal in the English Lake District, using only the finest natural ingredients.
Contact info
Lakeland Artisan Unit 8-10 Kendal Fell Business Park, Boundary Bank Lane, LA9 5RR, Kendal, United Kingdom
- 01539 332416
- sales@lakelandartisan.co.uk
- lakelandartisan.co.uk
4.8
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, arrived early, however the box slightly damaged, however I feel this is due to carrier and not the supplier. It looks amazing. I will recommend buying from here again.
March 20, 2023
Reply from lakelandartisan.co.uk
Thank you Andrew for leaving us such a lovely review, we will certainly pass this back to our courier and see what happened there, really glad you enjoyed our product and services, Lakeland Artisan
Great range of quality products
Great range of quality products not available in other places.
Helpful, friendly staff and easily accessible website.
Prompt delivery of order and careful packaging to ensure product safety in transit.
March 13, 2023
Reply from lakelandartisan.co.uk
Thank you Sophie for leaving us a review we are delighted with your kind words and so glad you found the website easy to use too! Thanks a lot Lakeland Artisan
Happy customer
Easy ordering and excellent timing of delivery. Goods very well packed. No hesitation in recommending this company.
February 25, 2023
Reply from lakelandartisan.co.uk
Thank you so much Alice for your kind review! We are so pleased you enjoy our products and service, thank you Lakeland Artisan
Bought a batch of different items
Nice to see a small, local business producing such wonderful products. I bought a variety of jams, mustards, relishes etc as well as a cola cordial I'll use with soda stream water.
I've tried the beetroot chutney and honey mustard as well as the cola, and really enjoyed all three. Nice to eat products that aren't riddled with lots of artificial preservatives, and I hope your business grows. I'm happy to pay more to have natural foods from a local business, than supermarkets charge for their products, but I think overall the range is just a bit too pricey, though maybe that has to do with the cost of living crisis right now.
This may be a once in a while treat for me, rather than a regular thing, which is a shame, as I think lowering your prices could bring in a whole new market of people.
March 3, 2023
Reply from lakelandartisan.co.uk
Thank you David for leaving us a review, We are so happy you purchased so many items and enjoyed them! Our Beetroot chutney is very popular and always wins awards, Thank you Lakeland Artisan
Delivered prompt and package in tact…
Delivered prompt and package in tact and well packed
March 1, 2023
Reply from lakelandartisan.co.uk
Thank you Carol, our packing team are always really particular with how they package items to ensure a safe delivery to you! Thanks so much Lakeland Artisan
Only place to find fizzy sarsaparilla …
Only place around that sell the carbonated sarsaparilla drink. Order arrived quickly. No issues highly recommended.
February 14, 2023
Reply from lakelandartisan.co.uk
Thank you so much for your review Akeel, we are so happy that you enjoy our sparkling Sarsaparilla! We love it too! Lakeland Artisan
Taste of Lakeland
0rdered for my daughter in Wales.Very pleased with product- exactly as I hoped and delivered on time.
February 16, 2023
Reply from lakelandartisan.co.uk
Thank you so much Sylvia for leaving us a review! We are delighted that you enjoyed our products and service, Many thanks Lakeland Artisan
The website is very easy to use
The website is very easy to use. The goods were sent very quickly and arrived well packed. I’ve not had a chance to sample anything as they are gifts. But I will revisit the site soon and treat myself to something.
Thank you.
January 19, 2023
Reply from lakelandartisan.co.uk
Wow thank you Louise for your lovely review! We are so pleased that you had a great experience! Thank you for choosing us, Lakeland Artisan
Ordered and delivered within 2 days
Ordered and delivered within 2 days, excellent service
January 16, 2023
Reply from lakelandartisan.co.uk
Thank you so much J Lowe for your review we are so happy you had a great experience ordering with us, Thanks so much Lakeland Artisan
As described and quick delivery…
As described and quick delivery Thankyou
Merry Christmas
December 18, 2022
Reply from lakelandartisan.co.uk
Thank you Dean for your review we hope you have a wonderful Christmas too! Thank you Lakeland Artisan
Delicious Lakeland food and drink
Great they have a “vegan” tab so shopping is easy. Lovely products and wonderful customer service!
December 10, 2022
Reply from lakelandartisan.co.uk
Thank you Deanna for your review, we are so glad that you found our vegan section useful to navigate through our vegan products, Thanks so much Lakeland Artisan
Reply from lakelandartisan.co.uk
Thank you Mr Skelton for your review we are so pleased you enjoy our products and service! Lakeland Artisan
Reply from lakelandartisan.co.uk
Hi HK, Thanks so much for your review, we are so pleased that you enjoy our gin! thanks so much Lakeland Artisan
Reply from lakelandartisan.co.uk
Thank you Laura for taking the time to leave us a review, we are delighted that you received our products so promptly, Thanks so much, Lakeland Artisan
Tasty products promptly delivered
December 2, 2022
Reply from lakelandartisan.co.uk
Thank you Mrs Hickmott for your review, we are so glad that you had a great experience with us and enjoy our products, Many thanks Lakeland Artisan
Excellent customer service
Excellent customer service, kept up to date from ordering to arrival of goods. Lovely products, brought the blackcurrant & liquorice rum liquor and the Christmas fizz pack. highly recommend this company to everyone.
November 25, 2022
Reply from lakelandartisan.co.uk
Thank you Cas for your kind words, we really do appreciate your time taken to write this review, Thanks so much Lakeland Artisan
Great product, great service.
Really good service; quality product delivered on time ! It is good to deal with a specialist seller of excellent food and drink.
November 18, 2022
Reply from lakelandartisan.co.uk
Thank you so much Lawrence for your review, we are so happy to hear that you rate our company so highly, it really means a lot to our small team! Thank you Lakeland Artisan
Excellent service
Ordered Thursday, received Saturday securely packaged. Excellent service.
November 17, 2022
Reply from lakelandartisan.co.uk
Thank you so much for your review, we are so happy that you received excellent service from us, thanks for reviewing us, Lakeland Artisan
Hidden Treasure…
The cream soda is the stuff of legends.. excellent service, excellently packaged, easy and quick to order..
November 15, 2022
Reply from lakelandartisan.co.uk
Thank you so much Kerry for your review, we absolutely love our cream soda too! delicious with a blob of ice cream in the sparkling version. Thanks so much Lakeland Artisan
Very pleased with my order
I ordered a gin lover’s hamper for a friend’s birthday. Ordering was easy and delivery as expected. Good tracking too. My friend was very pleased.
November 2, 2022
Reply from lakelandartisan.co.uk
Thank you Elaine for your review we are delighted that you enjoyed our service and your friend enjoyed the gift! Our New Gin Lovers Hamper is a warehouse favourite! Thank you Lakeland Artisan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.