Lakeviewcars Reviews 

44
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Could not have asked for a better service, the photos and discription of the car were accurate upon arrival ( having had my time wasted at other sites with inaccurate descriptions on the dealerships... See more

Rated 5 out of 5 stars

Great experience buying my son’s first car. The team were really helpful, giving advice on safety features and insurance groups to help us find the right car at the right price. No pressure, just hone... See more

Company replied

Rated 5 out of 5 stars

Absolutely exceptional service from Brad and the team at lakeview from start to finish. Friendly, helpful and went above and beyond to make sure we were happy with our car purchase. Viewing booked, ca... See more

Rated 1 out of 5 stars

Sad to say this is the worst second hand car dealer I have ever encountered. Happy to take your money, heaven forbid you go back with a problem. Dealer refused to repair, under warranty, stating noth... See more

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3.9

Great

TrustScore 4 out of 5

44 reviews

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3.9

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(44)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

100% satisfaction - excellent company

Recently purchased a car from Lakeview ( first time customer). Process was easy & pleasant.
Several months later it was discovered on a routine inspection that there was a problem with the car ( not Lakeviews fault as they had used a local garage to remove a towbar before I picked up the car )
I phoned Lakeview and Rebecca was totally Fab - they took the car in ... rectified the fault- and gave me a loan car to cover the period I eas without a vehicle.
The acid test of any business is what they do when things go wrong ( as at times thing just do ) Rebecca & Lakeview get 100% on customer satisfaction from me. I'm looking to purchase another vehicle in Sunmer next year - I'll be going back to Lakeview for certain.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Brad and the team were fantastic. Great communication and seamless transaction. We are delighted with our new car and would not hesitate to recommend Lakeview Cars .

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quality with honesty and assurance

Simply a “no brainer” for me to wonder over to Lakeview Cars when we’re purchasing vehicles for the family. We’ve recently purchased a Fiesta for a young driver in the family and the honesty and advice from both Brad and Damien was invaluable. In addition the “Customer Care” package is reassuring. It’s important for Lakeview to make sure everything has met expectations, if not exceeded in all departments. Luckily it my turn now to get a new car and I’m already all over their website. I know that what I’m seeing is a true reflection of what I can expect, however I know a 1-2-1 conversation is what I really need to do. Often they know of vehicles yet to list.. and they go quick.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, they sorted the car for the next day for us. Couldnt ask for more

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust!

Do not trust!! Extremely unprofessional - selling dangerous cars and then making promises to sort it out and it never happens. Absolutely disgraceful.

July 30, 2024
Unprompted review
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Reply from Lakeviewcars

According to our records, we have never sold to a Candice Lathaen so kindly redirect your review or please share your proof of purchase of selling a vehicle to Candice Lathaen and we will of course open a full and thorough investigation into any concerns you may have. Regards Lakeview Team

Rated 5 out of 5 stars

Great car sales

Phoned up Lake view about a pick up went to see it nice truck. He gave me wot he said for my smart car and the pick up drives lovely. He sold it to me on same day as I picked it up only had about 6 months mot so he said bring it back in with in two weeks and they but a new mot on it .which I have just had done at mot center near their car sales .it failed on a little item which garage done and Lake view paid for it all good frendy sales team and very helpful thanks to big big dave

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Our experience with Lakeview Cars has been nothing short of outstanding. Despite being over 200 miles away we recently purchased a Hyundai i30 from them, a decision made easier by the exceptional service we received throughout the process.

David the salesperson took the time to provide us with additional photographs on request and answered all our inquiries thoroughly. His commitment to ensuring that we felt confident in our decision to buy the car unseen was truly impressive.

The delivery process, orchestrated by Russell, was equally seamless. Upon arrival, he gave us the space and time needed to thoroughly inspect the vehicle, ensuring that we were entirely satisfied before finalizing the purchase. His friendly, customer-centric approach added a personal touch to the entire experience.

Post-purchase, Hayley took the reins for after-sales support. She diligently addressed every concern and minor issue we had, ensuring that our new Hyundai i30 met our expectations in every aspect.

Lakeview Cars truly excelled in creating a customer-focused, stress-free buying experience for us. The team's dedication, from David's upfront assistance to Russell's accommodating delivery and Hayley's thorough after-sales support, has left us thoroughly impressed.

We would definitely recommend Lakeview Cars for their exceptional service and commitment to customer satisfaction.

January 19, 2024
Unprompted review
Rated 2 out of 5 stars

NOT HAPPY

I purchased a Peugeot in June.. when I saw the car it had a few issues..was told that the dents on drivers door where not there when checks where done..so was assured that they would be fixed..also scuff marks on body coloured bumper would be sorted and cigarette burn on leather back seat..car went in for 2 weeks and when I collected it the dents on the door had only been tapped out..not a proper job..also they had only covered up 2 of the scuffs on the bumpers and left the rest...I also noticed on collection there was a long deep scratch on the drivers door that wasn't there when I dropped It off...I told the female who took me out to show me the work that it was a bad job and I wasn't happy..was told Brad would be out in a bit...but after waiting a bit no one came out..I had to pay 163.00 for a new key as the 1 they gave me broke in 2 after a few days..There was no hnd ook either.I emailed Damien who told me he would speak to sales team for there input..his reply was sorry we have given the best customer service we can for you..and that a 2006 car will have age related marks...I feel this car dealers is testosterone filled and they think female customers can be a push over..Not This Female...

June 21, 2023
Unprompted review
Lakeviewcars logo

Reply from Lakeviewcars

Many thanks for your feedback Christine and we are upset that you feel Lakeview Cars have fallen short on our customer service levels on this occasion, but as explained, you have purchased a 17 year old vehicle and not a brand new one, so there will of course always be signs of fair wear and tear with the condition of the car you purchased being commensurate with age and mileage. Here at Lakeview Cars we are extremely proud to say "we go the extra mile" for our customers but at times, it is with regret that we cannot please all of our customers all of the time. We even offered for you to bring the car back so we could look further into concerns but you declined so we have done everything in our powers to try and keep you happy 😃! Wishing you all the best for the future.

Rated 5 out of 5 stars

Absolutely exceptional service!

Absolutely exceptional service from Brad and the team at lakeview from start to finish. Friendly, helpful and went above and beyond to make sure we were happy with our car purchase. Viewing booked, car ready for us, availability for test drive, questions answered, car serviced and new MOT, and then delivered free of charge within 4 days! Cannot recommend highly enough. Thank you!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Professional & Quick turnaround

I bought a car for my daughter's birthday and can confirm that it was done in a very quick time. Bradley and Russel have been amazing. They delivered the car over weekend and it was a nice surprise.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

From the moment I found the car I wanted to buy to the time I drove it away, I received nothing but exceptional service. All the staff were very friendly and helpful, making the process easy. They helped me transfer my private number plate over and set up the tax for my new vehicle which took a lot of stress away for me. Thoroughly recommend them
.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Poor paint job.

I bought a car from these people and they sprayed the alloy wheels all one colour. 2 and a bit months later the paint is pealing off, wheels look terrible as bubbles have started to appear. Plus nothing has been done about the broken grill that I mentioned the day after I had car, it came with loads of scratches across body work which I have sort of got rid of but still visible, part worn tyres were fitted which cost me over the moon to replace. Yet to offer me £650. For my car and sell it at £4000. Never again will I use these people.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst company I could ever…

This is the worst company I could ever recommend,first they sold a faulty car,was almost in an accident within a week of purchase due to faulty brake I think am going to report them to the police because at the end they dnt do as if anything happened.Rubbish company

November 2, 2022
Unprompted review
Lakeviewcars logo

Reply from Lakeviewcars

Miss Tokunboh Dopamu, this is total and utter lies and fabrication to the maximum! The real truth here is that you have buyers remorse as you had convinced yourself it had a sunroof (was most certainly not advertised with one and we even told you it didn’t have one) so you have tried every angle to try and reject the car but have no grounds whatsoever which the finance company are in full agreement with. We have all communication documented between you, the finance company and us.We are a very respectable company that always look after our customers and go over and above board .Having read many of your other reviews it looks to me as if you are a nasty bit of work and a trouble maker and it wouldn’t surprise me if you actually sabotaged the beautiful C4 Cactus that had just been MOT by an independent garage and passed with NO advisories. The car was also driven over 120 miles to you and didn’t miss a beat. We have instructed our legal team to contact you as we will not tolerate your libellous and malicious comments and rest assured we will be taking further action against you if we need to. Wishing you a good day ahead.

Rated 5 out of 5 stars

Great service

I brought a Mercedes Vito Van from Damien at Lakeview. The van was exactly as described and I have done a lot of miles in it since and it's been amazing. I would highly recommend Lakeview cars to anyone looking for a van or car

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Lakeview are outstanding highly recommend them

Lakeview is by far the best secondhand car dealership I have ever dealt with.They went above and beyond with a warranty repair on a clutch when they did not have too.They were very easy to deal with from start to finish.Not at all pushy when looking for a car unlike most I have used previously.I really have nothing bad to say about them.I even recommended my own sister to them and she also purchased a car from them and she is also very happy.I would recommend this company to anyone 5 star rating from me

August 11, 2022
Unprompted review

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