Lalunamelbourne Reviews 19

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

looked nicer in person

The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.

June 6, 2026
Unprompted review
Rated 4 out of 5 stars

Better than expected

The material surprised me in a good way. Sometimes online clothes look great but feel cheap. This definitely didn't.

June 12, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Ava, thank you so much for your review!

We’re so glad you love the item you received! We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna-Melbourne

Rated 4 out of 5 stars

Picked up a few basics for everyday…

Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.

June 13, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Mason! 😊

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Rated 5 out of 5 stars

autumn sale worked out

Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.

June 11, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Charlotte! 😊

This really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Rated 5 out of 5 stars

I received my parcel a little later…

I received my parcel a little later than expected, but they kept me updated throughout. The dress itself was worth waiting for.

June 11, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Charlotte!

Thank you for your kind review! We're delighted to hear that the dress was worth the wait and that our team kept you informed throughout the delivery process. Your patience and understanding mean a lot to us. We hope you enjoy your dress and look forward to serving you again in the future!

See you next time!
Team La Luna Melbourne

Rated 5 out of 5 stars

What I liked most was how easy the…

What I liked most was how easy the website was to navigate. No endless popups or confusing checkout process. Ordered a jumper and it arrived exactly as described. Nice straightforward shopping experience.

May 14, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Rory, thank you so much for your review!

We’re so glad you love Jumpers, it’s a favourite of ours too! We hope you enjoy it for a long time to come.

See you next time!
Team La Luna Melbourne

Rated 1 out of 5 stars

Didn’t get my order

Didn’t get my order. No contact with store.
Reported to police.

June 10, 2026
Unprompted review
Lalunamelbourne logo

Reply from Lalunamelbourne

Hey Julia, we’re so sorry!

A late delivery is absolutely not what we had in mind for you. We completely understand how frustrating that is, especially when you’re counting on it.

Please send us an email at support@laluna-melbourne.com with your order number, and we’ll look into it straight away.

Team La Luna Melbourne

Rated 1 out of 5 stars

Horrendous dress

Horrendous dress, awful fabric, not like on picture. Arrived straight from China. Al their clothes are on sale, but they dont accept refund on clothes on sale. Straps are so short breast cups are some 10 cm above my breasts. Just awful

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

Picked up the harper cocktail dress for…

Picked up the harper cocktail dress for a dinner thing and it worked perfectly. The fabric feels soft and doesn’t wrinkle much which I didn’t expect. It arrived in about 5 or 6 days and checkout felt secure.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the sofia summer dress for a…

I ordered the sofia summer dress for a beach birthday and it honestly made getting ready so easy. The fabric feels light but not see through, which I was worried about. It came in about 6 days and tracking worked fine so no stress.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the sofia summer dress for my…

I ordered the sofia summer dress for my girlfriend and she really liked it. She said it fit true to size and felt light but still good quality. Delivery to Sydney took about a week and everything showed up in good condition.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

I wasn’t sure about the elena wrap

I wasn’t sure about the elena wrap dress because online sizing can be weird sometimes. But it actually fit perfectly and didn’t feel tight anywhere. Delivery was about a week and everything arrived neat and fine.

March 10, 2026
Unprompted review

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