As part of the first group of backers I received one of the earliest La Mansio bag designs. Overall it was great but over time I faced some issues. I contacted them and they were attentive and respons... See more
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
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Replied to 55% of negative reviews
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Perfect bag & great customer service
I ordered a La Mansio Grand bag back when it was on Kickstarter. I had been looking for ages for something that I could use as a backpack for daily use and work travel to save my back but that looked elegant and classy for meetings. This bag has the perfect interior, looks beautiful, and is able to expand for work travel (it's all I need for 1-2 nights away). I get constant compliments from other women on the bag. I also had one minor issue about 6 months after having the bag where one shoulder strap pad had some wear and tear issues. When I sent pictures to La Mansio (and honestly didn't expect much of a response) they were fast in responding to me and sending me brand new upgraded shoulder straps. I'm very impressed.
I love my bag!
I love my bag and my experience so far! I’ve had my bag and use it for daily use for approx 3 months. I have also had the opportunity to take it with me traveling the world. It will be going with me to Turkey next!
Don't do it!!
I ordered this bag after talking with a friend who had been part of the first kickstart and gotten a larger bag.i loved the design ad versatility with the one she had. So I was excited to support the company and order the smaller bag for use at work. But I quickly discovered that it just wasn’t worth the hassle – and recognize thatThis is a bit of a scam. It’s positioned as a high-end Italian leather bag, but after waiting almost 8 months after placing my order – what showed up was not high-end leather - and the bags are coming from China.In addition, the zippers were subpar and broke about three months in. And all I carry is my wallet and some file folders so it’s not like the bag was Over stuffed. For the money that they charge you can get a much more versatile and beautiful bag that a higher level of quality.

Reply from La Mansio
Expandable for overnight
My first overnight adventure since a spinal cord injury and the Grand Mansio bag expanded to fit my books and outfits perfectly. It hung it on the wheelchair in style.
La Mansio experience
As a kickstarter backer i looked forward to the beautiful bag but there was a slight delay in the fulfillment of the reward. However all my email queries received a response on when i might expect it so I was reassured. The first grande bag they sent me looked great but it had a defect in the placement of the anchors for the shoulder straps which made carrying the bag as a backpack difficult. La mansio staff promptly responded to my email on this and they offered to replace my bag free of cost and to buy get an additional bag at a steeply discounted cost of $59. I didn't use the additional bag offer and I got my new perfect replacement a few weeks later. The customer service is friendly and prompt and helpful. The bag is sturdy,well made, functional and beautiful, I have received compliments on the bag many times.
Lacks quality. Broken strap link after 2 months.
I jumped on the Kickstart campaign of the Grand bag last year. I was really excited and patiently waited for it to ship out. After two months of use, one of the links for the strap broke. It would be an understatement to say I'm disappointed. My coach bags have never had this issue s and to pay over $400 for a strap to break after two months is unacceptable. I've reached out to them in multiple ways and over the past week and haven't heard back at all.
After revithe broken link I'm also starting to question if it is even leather. I'm sure parts are but not the whole bag. I want my money back.
I bought the Petit M in Heritage Saffiano because I love it in Black!
I ordered the Petit M in black, and loved it so much, I bought it in Heritage Saffiano for the summer! I particularly love that I can fit my iPad with the keyboard case in it and even zip it up.
Best Mansio campaign yet
I participated in the first Mansio campaign on KickStarter a few years ago, and really enjoyed the look of the original, but I haven't been able to my bag a lot because it's a bit too big for me to carry in my hand, although I can use it as a backpack.
So, when I saw the new campaign for 2024 with a smaller size bag but which could expand if you still occasionally needed the extra space, I lept at the chance to get it. I got the cork Air bag, in the full pack, and it tops my list of bags that look both cute and are highly functional. The expandable section is easy to use, and (if you're a book carrier like me) can fit a lot of books! For traveling, its really useful for carrying things you want easy access to, like a toiletries bag or snacks.
- The laptop carrier does fit, and is easy to use, although given the size you do have to be careful putting it in the bag by watching the corners and making sure they're tucked in. The closing flap can be opened inside the Air bag, although you need to open the double zippers to do so and may need to tug the bag fully open, BUT this doesnt have to be an issue because, if you just want to unzip one zip, the flap is attacked to the laptop case with a zip, making it detachable and making access a lot easier!
- The camera cube is really useful because it can double as a lunch box and it really is easy to clean, customize the partitions, and store when not in use.
- I like using the packing cube, but you do need to be gentle - go slow with the zip to compress the clothes because with my first bag pack a few years ago, I endes up breaking the zip because I tried to fit too much and/or tugged too hard. It is very useful for light packing, but be conscious of what you need and go slow!
Now that I've had such a great experience with the Air, I'm definitely eyeing the Santorini style too...😍😅 When I save up enough, that's the one I'm going for next!
Very happy for having purchased the…
Very happy for having purchased the Grand Air Mansio Bag on Kickstarter, in despite of delay, expensive delivery fees and duty fees. At least, it allowed me to get know La Mansio, get a high level product with potential to extend, good Quality, and the customer service is great. Thank you La Mensio and wish you success in this Campain.
A great bag and the possibility to use…
A great bag and the possibility to use it as a backpack is great!
The bag has such a unique style and such a beautiful finish!
I am really impressed and the support is very attentive, nice and helpful if you need help.
Endless compliments
I ordered a bag from myself when first advertised on kickstarter as I travel a lot for work and thought this looked good as well as accommodating my travel needs. I have got so many compliments from friends, colleagues and strangers! So what could be a more fitting present for my daughter starting her first job. She cycles to work but needs a stylish bag so I ordered the new grand. There was a hiccup with the order but that was quickly and efficiently dealt with by the La Mansio team. My daughter is now experiencing the same pleasure of receiving lots of compliments.
We are both so happy with our bags and I am very impressed by the high standard of personal service provided by La Mansio. Thank you from both of us!
Best Kickstarter Purchase
I ordered this bag from Kickstarter, and it has surpassed any expectation. It is chic and well made. The quality is unreal, and I get more compliments on this bag than my other designer bags. It’s my go to everyday bag for sure.
Great product and customer…
Great product and customer communication.
Chris from Hamburg, Germany
Love my bag
Love my bag, especially chic using it as a backpack! I travel quite a bit and there have been a handful of times where strangers would stop to ask where I got it! I usually just use the lightweight laptop carrier but for traveling using the full pack is great for laptop and my drawing supplies and a book. The only reason it’s getting a 4 instead of 5 is that it is a bit on the heavy side but honestly love it so much.
My wife loves it and I guess that’s all that matters
My wife loves it and I guess that’s all that matters.
Shipping was pretty quick and I went for the classic Black Saffiano Grand bag.
La Mansio was recommended to me by a friend
First of all, the service was amazing. I've had the most friendliest answers to all my worrysome emails about this beautiful bag. It was also send over very quickly. I'm using it now for a couple of months and it is as handy as you can see on the videos. I've travelled with it on busses, trains, planes. It's really the most handy bag I've ever had. And to wash a stain off, it effectively works with water!
Love the Bag BUT......
Love the Bag, BUT.....
DO NOT LOVE THE FACT IT BROKE WHILST IN USE AND La Mansio DO NOT RESPOND!!
I have been so upset, as the bag was perfect for what I needed but broke whilst in use and is due to a manufacturing fault
Nice quality bag and good customer…
Nice quality bag and good customer service
Great customer support
Great customer support after a slight issue with handles - speedily rectified, thanks again La Mansio team!
Great service, great product
The bag got lost in shipping-probably in the LA fires, and they shipped another one very quickly. Obviously a big loss on their part, as these bags are expensive, but they made it zero hassle for me. And my wife is thrilled with the bag. High-quality leather and all very well-stitched. Highly recommend.
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