Lambton & Jackson  Reviews 1,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the smoked salmon, often describing it as delicious and superior to supermarket alternatives. Many people highlight the prompt and efficient delivery service, noting that orders arrive on time and are well-packaged to maintain freshness. The overall service, including the ease of ordering and helpfulness of the team, also receives high commendation, leading many to express their intent to reorder. However, some customers experienced issues with the slicing of the salmon, finding it difficult to separate and serve, and a few noted that the salmon was a little dry or had a hard glaze that needed to be removed. Additionally, one reviewer mentioned a lack of tracking details and a delayed delivery for an important order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and delicious... See more

Quality

Consumers consistently report a positive experience with the quality of the salmon, often describing it as... See more

Delivery service

People report positive experiences with delivery service, consistently praising its promptness and... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of online... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality interesting food. Prompt delivery and service. Ideal little gift for my sons for Fathers Day. All 3 of them were delighted to receive them and reluctant to share them! Much enjoyed.

Rated 5 out of 5 stars

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to... See more

Rated 5 out of 5 stars

Amazing smoked salmon. I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal produ... See more

Rated 5 out of 5 stars

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my... See more


Company details

  1. Food Producer
  2. Fish Processing

Written by the company

Award-winning artisan producer of delicious smoked salmon and smoked eel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Not up to usual high standard

Normaly I would sing the praises for the smoked salmon. But my Xmas delivery some how did not meet the high standard I have become used to. The salmon was a little dry, I always buy the unsliced as I believe it has the flavour more locked in than presliced. The surface (not skin side) was covered in a hard glaze which had to be removed to get to the actual salmon. This will not deter me from Buying in the future,but I will be interested to see if this was a one of or the new style for the future.

December 20, 2025
Rated 4 out of 5 stars

Delicious salmon but annoyiung slicing

The salmon is delicious as usual, but the slicing is unsatisfactory: you simply cannot see how and where to separate the slices easily and they seem gummed together in a lump which only starts to untangle about 4 inches in from the end of the side. Also I would not describe the cut as a a D-Cut - more like any other flat-sliced smoked salmon but harder to separate and serve.

December 24, 2025
Rated 5 out of 5 stars

Heavily smoked salmon remains excellent

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to serve. Very good salmon. Available at Selfridges for those in London who like it.

December 12, 2025
Rated 5 out of 5 stars

I could relax

I could relax! My order for the most delicious salmon arrived brilliantly packaged and promptly delivered. So many catering dilemas solved for a relaxing Christmas! The sashimi is our current favourite.

December 11, 2025

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