Lampe Shop Reviews 31

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

31 reviews

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Rated 1 out of 5 stars

Ohh boy where do I start?

Ohh boy where do I start?
I ordered a lamp (225EUR) The delivery was delayed by 15 days.
After contacting them they gave me a tracking number.
3 days later the lamp arrived. What was I thinking. Only the lampshades have arrived. Lamp is nowhere.
2 days later I have got another tracking number. Joy!
I was watching continuously the tracker and got suspicious as it looked like the package was going backward back to the sender. Contacted them again. They sent the missing part again. The lamp arrived. Joy! Until I opened the package and realized it is badly damaged. I am still waiting for the damaged part to be replaced...

May 7, 2025
Unprompted review
Rated 2 out of 5 stars

Beautiful lamp, bad service

I ordered and paid CHF 250 for a lamp over a month ago. When I asked for news about the lamp’s whereabouts, they re-sent me an invoice to pay AGAIN. Once I wrote a very negative review here, they sent me the lamp with a DHL Express Delivery. It took me half a day to install the lamp and I had to pay an electrician to come since there were basically no instructions.

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

I bought from this is Lampe shop last…

I bought from this is Lampe shop last week, but my order was Unavailable, and they told me they will send to me my refund back 136,28 € and till now they didn't give me my money back!!!!
They have a very bad customer service, don't buy from them don't trust them!

February 24, 2023
Unprompted review
Rated 1 out of 5 stars

Faborg black

Faborg black

Very poor quality ... The lamp is totally unstable, fell over and the frame broke immediately. The lamp is unusable and will end up in the trash.

February 8, 2022
Unprompted review
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