Lampen24.be Reviews 

4,837
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more

Company replied

Rated 3 out of 5 stars

Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more

Company replied

Rated 5 out of 5 stars

It's the third time I'm ordering from them, and I am very satisfied with the quick delivery, the lamps looks like on the photos and are as described. On top of it, you have a lot of choices on their w... See more

Company replied

Rated 4 out of 5 stars

Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more

Company replied

Company details

  1. Lighting Store

Written by the company

Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.

50 dagen bedenktijd

Gratis retourneren binnen 50 dagen en geld-terug-garantie

Bij Lampen24.be bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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4.2

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(4,837)

1,248 reviews in the last 12 months

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Rated 1 out of 5 stars

Déçu

Déçu. Après 6mois d'attente, une lampe de qualité très basique est arrivée. Rapport qualité / prix n'y est pas.

May 27, 2025
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Reply from Lampen24.be

Dank voor uw review.

Rated 1 out of 5 stars

Lamp was broken

Lamp was broken, but I still had to pay the shipping cost and go and print the return label at a copy shop, not a good experience

May 16, 2025
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Reply from Lampen24.be

dank voor uw beoordeling.

Rated 1 out of 5 stars

The delivery took a very long time

The delivery took a very long time — several weeks although one of the items was listed as « in stock »… then another one showed and « attempting to refill stock » and for weeks nothing arrived. I would not order again.

March 14, 2025
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Reply from Lampen24.be

Dank voor uw review

Rated 5 out of 5 stars

All fine

All fine. Second time that I order here.

February 24, 2025
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Reply from Lampen24.be

Dank voor uw mooie evaluatie.

Rated 5 out of 5 stars

Easy to order

Easy to order, product well packed, very satisfied for a 1st time pur hase

February 4, 2025
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Reply from Lampen24.be

Dank voor uw mooie waardering.

Rated 1 out of 5 stars

The lamp shade flowers are yellow with…

The lamp shade flowers are yellow with white dots. Where as the web site shows white flowers.

So the room is filled with yellow light rather than a warm white.

December 27, 2024
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Reply from Lampen24.be

Thank you for your review. Please make pictures of your lamp and send a message to our customer service.

Rated 2 out of 5 stars

Inconvenient Lighting Modes/Ongemakkelijke Verlichtingsmodi

I bought two ceiling lights but was disappointed to find they have three lighting modes that cycle every time I use the switch. It's inconvenient to get my preferred setting without toggling the switch multiple times. Most ceiling lamps don't work this way, and I wish there was an easier method to select a mode. // Ik heb twee plafondlampen gekocht, maar was teleurgesteld om te ontdekken dat ze drie verlichtingsmodi hebben die elke keer wisselen als ik de schakelaar gebruik. Het is ongemakkelijk om mijn voorkeursinstelling te krijgen zonder de schakelaar meerdere keren om te zetten. De meeste plafondlampen werken niet op deze manier, en ik wens dat er een eenvoudigere methode was om een modus te selecteren.

January 16, 2025
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Reply from Lampen24.be

Dank voor uw evaluatie. Dit echter hoe de lamp funktioneert. Dit is ook bij de lamp in de omschrijving vermeldt.

Rated 5 out of 5 stars

Lamp

Like the lamp

January 15, 2025
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Reply from Lampen24.be

Dank voor uw mooie waardering.

Rated 5 out of 5 stars

Perfect packing

Perfect packing, leverstijd ok en producten in perfect conditie

December 30, 2024
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Reply from Lampen24.be

Dank voor uw mooie waardering

Rated 4 out of 5 stars

Fast shipping, site only in Dutch though

Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended.
Note that the website is only available in Dutch, which could be a barrier to shopping in Belgium, seen as there also are French, German and English speakers.

December 23, 2024
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Reply from Lampen24.be

Dank voor uw evaluatie.

Rated 5 out of 5 stars

Super!

Super!! 5 stars

December 12, 2024
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Reply from Lampen24.be

Dank voor uw mooie evaluatie.

Rated 1 out of 5 stars

The pack was open and damaged.

The pack was open and damaged.
Some pieces were missing

November 14, 2024
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Reply from Lampen24.be

DAnk voor uw review. Het spijt mij te vernemen dat u een incomplete zending ontvangen heeft. Mijn excuses voor het ongemak. Graag even de klantenservice contacteren.

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