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Lamps Plus Reviews 2

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TrustScore 3 out of 5

2.9

Lighting Store
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Company details

  1. Lighting Store

Information provided by various external sources

Free Shipping on most orders! Shop 1000's of quality lamps & lighting fixtures at Lamps Plus. Find top brands & the latest styles in home lighting online.

Contact info

  • Plummer Street 20250, 91311, Los Angeles, United States

  • lampsplus.ca

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Horrible Customer Service

I was told my package was delivered by FedEx, but I never received it. Customer Service at this company is abhorrent. I contacted them through their web email and also through chat. Both were useless. I then called. Phone queues are very long. I was told they would open an investigation with FedEx that would take 14 days. Totally unacceptable! A call to FedEx takes 10 minutes, not 14 days. They are quick to take your money but slow to fix a problem. Never again! Lamps Plus, you could have gotten all of our corporate business, but you blew it. Never again!!

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Lamps Plus Shame On You!!

Never received order from this company despite it being said delivered by FedEx! FedEx told the company they delivered it to the correct address and I argued and insisted they did not and I wanted my money back! That they we're wrong! Well they were! My package showed up on my door step 3 weeks later damaged!
Update
Since posting I've been contacted by a wonderful person named Tiffani who made every thing right with this customer and apologized amensiously for my trouble!

April 6, 2023
Unprompted review

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