I needed draught excluders for my old and ill-fitting doors. I bought 2 from an auction site but on delivery, found the covering was a stiff plastic material! This meant that they wouldn't conform... See more
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Got a pillow for my partner. It was sort of probing to also see if it's worth buying a few sts from them. It was sent with Evri and got lost on the way. After chasing it up with the courier, it eventu... See more
Excellent service, bought 3 duvets (4.5 togs) for next summer. Very quick delivery. The duvet quality seems excellent at first glance, 3 duvets under £100.00 ! you cannot find better value and i... See more
Super quick service and prompt response when asked for a VAT receipt. Good range of products, some on special offer. Have used several times over 14 years - duvets, pillows (custom-made if you like)... See more
Company replied
Company details
Written by the company
Here at Lancashire Textiles, we are proud to say we have been operating in the heart of Burnley at Cameron Mill for more than 20 years. We are incredibly proud and passionate about the history of the mill - built in the 1890’s when the town was at the heart of Lancashire’s thriving cotton industry. We are members of the Made In Britain network and strive to ensure as many of our products as possible are made right here in our Lancashire factory. We are proving “Made In Britain" is still viable and appreciate the support of all our customers who help us in that mission. We expertly craft a range of products using time honoured techniques to suit every budget. As the manufacturer we can supply the best quality products at the best prices, including duvets, pillows, cushions, mattress toppers and other home accessories. Visit our factory shop in Burnley where you can see the quality of our products for yourself and may get a peek into a running mill! Buying directly from the manufacturer allows you to get the best quality products at the best prices and you get to meet our wonderful team.
Contact info
Cameron Mill, Howsin Street, BB10 1PP, Burnley, Lancashire, United Kingdom
- 01282 700338
- customerservices@lancashiretextiles.co.uk
- lancashiretextiles.co.uk
4.4
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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QUALITY ITEMS
Quick dispatch, well packaged and well made. My dad who is 94 is having trouble with his neck and the batwing cushion has been extremely helpful. Trying to get the cover on the cushion was as bad as Trying to get a king size quilt into a quilt cover but once you've master the way subsequent fittings are much easier. Recommended company and products.
July 25, 2024
Reply from Lancashire Textiles
Hello Regina,
Thank you for takign the time to leave us this 5 star review we hope it's made your dad very comfortable :)
Kind Regards
Lancashire Textiles
Badly made pillowcases. Pillowcases were of poor quality and…
Pillowcases were of poor quality and not even stitched correctly. Will probably bin one of them.
July 23, 2024
Reply from Lancashire Textiles
Dear Joseph,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Customer happiness is our number one priority
Please contact us via email customerservices@lancashiretextiles.co.uk or by phone, and I would be happy to discuss the issue at your earliest convenience
Joanna
Lancashire textiles amazing
I am very happy with my 2quilts (duvet), I absolutely love them, they are soft and keep you cool and warm, I feel like a cloud is wrapped around me, I had 13.5 tog and their not heavy like the cheap quilts. I will definitely buy from them again as their a small business so 5☆ i will
buy more of bamboo type bedding so thank you.im gutted I only found them online last week 21.07.24
July 29, 2024
Unprompted review
Reply from Lancashire Textiles
Thank you Paula for your fantastic 5 star review of our products, we are glad you are so happy with them :)
Kind Regards
Lancashire Textiles
Happy customer
Happy customer!
Perfect cushion pads , this is exactly what I was looking for.
July 23, 2024
Unprompted review
Reply from Lancashire Textiles
Thank you very much for your wonderful 5 star review, we are happy you are so pleased with the products.
Kind Regards
Lancashire Textiles
Impressed with my new cushion…
Ordered a headboard cushion to make reading more comfortable, and I was really surprised by the fantastic quality when it arrived. I had been looking at more expensive ones but so pleased I chose this one.
July 19, 2024
Unprompted review
Reply from Lancashire Textiles
Thank you very much for this fantastic 5 start review
Kind Regards
Lancashire Textiles
Reply from Lancashire Textiles
Thank you very much for this fantastic 5 star review
Kind Regards
Lancashire Textiles
Fab customer service from Tim…
Fabulous customer service from Tim second time ordering from the company lovely staff and products great value and quality
July 3, 2024
Reply from Lancashire Textiles
Thank you very much for this fantastic 5 star review
Kind Regards
Lancashire Textiles
Quality product
Quality product, fair price, quick delivery, would always recommend a look at their website before using Amaze On or similar, lots of British made products which is great to see, support British manufacturing and jobs ..
July 2, 2024
Reply from Lancashire Textiles
Thank you very much for this fantastic 5 star review
Kind Regards
Lancashire Textiles
Reply from Lancashire Textiles
We are very sorry to hear you have found this to be too soft, and that you say it is too small. The toppers are all made to standard UK bed sizes. If you would like to contact our customer service team, they will be happy to help and advise.
Many Thanks
Lancashire Textiles
Brilliant company
Brilliant company. Quick delivery and amazing product. I ordered some Hollowfibre Filling - fun to unpack as it is vacuum packed into a small package but once you let the air in it expands immediately. Super high quality product and just what I need. I will not hesitate to order from this company in the future.
July 12, 2024
Unprompted review
Reply from Lancashire Textiles
Thank you Lyn for taking the time to leave us this fantastic 5 star review! Lancashire Textiles
Great products quick delivery and…
Great products quick delivery and quality materials well made thanks
July 13, 2024
Unprompted review
Reply from Lancashire Textiles
Thank you Ian for taking the time to leave us this fantastic 5 star review! Lancashire Textiles
Great cushions delivered on time
June 27, 2024
Reply from Lancashire Textiles
Thank you Jan for taking the time to leave us this fantastic 5 star review! Lancashire Textiles
Easy to order fast delivery and very…
Easy to order fast delivery and very happy with purchase
June 27, 2024
Reply from Lancashire Textiles
Thank you Robert for taking the time to leave us this fantastic 5 star review! Lancashire Textiles
Great company to deal with.
Very easy website to navigate, I also called with an additional question which was answered promptly. Good quality products at a very keen price.
April 29, 2024
Reply from Lancashire Textiles
Thank you for taking the time to leave us this fantastic 5 star review! Lancashire Textiles
Delivered before actual delivery date
Delivered before actual delivery date. Kept me informed. Quality of purchase good & what I needed.
June 22, 2024
Reply from Lancashire Textiles
Hi Keith,
Thank you for taking the time to leave us this fantastic 5 star review!
Lancashire Textiles
Reply from Lancashire Textiles
Thank you for taking the time to leave us this fantastic 5 star review!
Best company ever …
I love this company have been using them for years my last purchase was a fantastic 4inch topper it was so good I bought another one . Ordered it on the thur and it arrived on the Saturday that's what you call service a huge thank you
June 22, 2024
Reply from Lancashire Textiles
Hello Jan,
Thank you for this fantastic 5 star review, it is so good to hear you have returned to us again and had the same great experience.
Many Thanks
Lancashire Textiles
Starts with an excellent website
Starts with an excellent website, followed by fabulous service and topped off (pardon the pun) perfectly with an outstanding product.
May 29, 2024
Reply from Lancashire Textiles
Well, we don't think we can do better than that! Thank you so much for your kind words, we are really happy to hear you have had a 5 star service.
Kind Regards
Lancashire Textiles
Reply from Lancashire Textiles
Thank you for your fantastic 5 star review!
Kind Regards
Lancashire Textiles
Great products at reasonable prices
June 4, 2024
Reply from Lancashire Textiles
Hi Debbie,
Thank you for your fantastic 5 star review!
Kind Regards
Lancashire Textiles
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