Lancastrian Jewellers did it again! My padlock ring is absolutely exquisite and exactly as described. Danielle is extremely patient and answered all of my questions, making sure I was comfortable with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After eyeing the diamond crescent moon pin/pendant for a very long time, I decided I had to have it. Lancastrian did an amazing job of packaging and shipping, getting it across the pond to me in just... See more
Company replied
The photos and description of my items were spot on! I got a 9carat vintage chain and little locking heart pendant. They are in fantastic condition and so much cooler than any brand new jewelry I co... See more
Company replied
This seller is very accommodating, responsive and delightful to work with!! Very reliable, friendly and honest in every of the many texts we exchanged! I bought a ring and two charms. Each piece i... See more
Company replied
Company details
Written by the company
Welcome to Lancastrian Jewellers! We specialise in exquisite antique, vintage and fine jewellery that captures timeless beauty. Our curated collection features authentic pieces from various eras, ensuring a wide range of styles to suit every taste. Explore the world of Antique jewellery with us and discover the magic of bygone eras.
Contact info
Dalton House, 9 Dalton Square, LA1 1WD, Lancaster, United Kingdom
- 07527577305
- enquiries@lancastrianjewellers.com
- lancastrianjewellers.com
4.9
Excellent
273 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good value and service
March 9, 2026
Reply from Lancastrian Jewellers
Thank you so much! ✨ We’re so glad you’re enjoying the variety of our jewellery—it means a lot to hear that. Hope to see you again soon! 💗
Fantastic experience all around
The photos and description of my items were spot on! I got a 9carat vintage chain and little locking heart pendant. They are in fantastic condition and so much cooler than any brand new jewelry I could find anywhere. I’m in the US, and I really appreciated that the new tariffs were included in the sale price already, which made it easy to know what to expect. The shipping was also crazy fast, and I had my jewelry within 2 days of ordering.
March 17, 2026
Reply from Lancastrian Jewellers
Thank you so much, Amy! ✨ We’re thrilled to hear your vintage chain and heart pendant exceeded expectations and that you’re loving their condition and unique character. It’s also wonderful to know that the shipping and pricing transparency made everything smooth for you. We truly appreciate your support and hope to see you again soon! 💗
Beautiful antique silver chain
This is my 3rd purchase from Lancastrian Jewelers and my experience, just like before, was exceptional!
Outstanding customer service and super quick responses to all my questions!
This particular order was a birthday gift for my son’s 18th, and they worked with me on adding a little extension to the antique silver chain.
My son loves it and was quite fascinated that he now owns such an old and beautiful piece of jewelry and history!!
Thank you so much!
March 16, 2026
Reply from Lancastrian Jewellers
Thank you so much, Irena! ✨ It means the world to us to be part of this special purchase, and we’re so grateful for your continued trust. We’re especially happy we could help make your son’s 18th birthday gift extra special with the chain extension—what a meaningful milestone! So wonderful to hear he loves his antique piece and appreciates its history. Thank you again for your kind words and support 💗
Wonderful experience with Lancaster…
Wonderful experience with Lancaster Jewelers. The bracelet is lovely, communication was great and delivery was quick. Highly recommended!
March 16, 2026
Reply from Lancastrian Jewellers
Thank you so much! ✨ We’re so glad you love your item and that it arrived quickly. We really appreciate your support 💗
Reply from Lancastrian Jewellers
Thank you so much! We’re delighted to hear you love your item and that it arrived quickly. Your support means a lot to us!
Reply from Lancastrian Jewellers
Thank you so much, Jayne! We’re thrilled you’re happy with the service, quality, and speedy delivery. Your kind words mean a lot to us! 😍
Great selection of vintage and antique jewellery
If you are currently building a thoughtful, vintage-leaning collection, this is the seller for you.
Clearly described items with excellent pictures, videos and details which includes hallmarked, dateable pieces. Items are always despatched very quickly.
February 6, 2026
Reply from Lancastrian Jewellers
Thank you so much, Karla! We’re thrilled to hear you appreciate the care we take with our vintage pieces and descriptions. It’s wonderful to know our videos, photos, and details are helpful, and we’re glad your orders reach you quickly. Your thoughtful feedback means a lot to us!
The piece is beautiful
The piece is beautiful! It arrived very quickly, perfectly packed.
February 11, 2026
Reply from Lancastrian Jewellers
Thank you so much, Galia! We’re thrilled to hear you love the piece and that it arrived quickly and safely. Your kind words mean a lot to us!
Was an amazing experience
Was an amazing experience, the ring I buy it’s stunning, and normally all selection are interesting!
The support from Danielle it’s of course a plus !!
February 10, 2026
Reply from Lancastrian Jewellers
Thank you so much, Lorenzo! We’re delighted to hear you had such a great experience and that you love your ring. It’s wonderful to know you enjoy our selection, and I am thrilled by your kind words about my support. We really appreciate your feedback!
Shopping online was easy with fast delivery.
Shopping online was easy, delivery was fast, especially as I’m in Australia. The ring I bought is beautiful and exactly as described.
February 6, 2026
Reply from Lancastrian Jewellers
Thank you so much, Tanya! We’re thrilled to hear that your shopping experience was smooth and that the ring reached you quickly in Australia. It’s wonderful to know it’s exactly what you were hoping for—we really appreciate your support!
Reply from Lancastrian Jewellers
Thank you for your feedback! I’m glad you were happy with the quick and efficient service—your support is much appreciated.
Excellent service with items as…
Excellent service with items as described delivered when agreed
January 28, 2026
Reply from Lancastrian Jewellers
Thank you for your feedback! I’m glad you were happy with the quick and efficient service—your support is much appreciated.
I've found a few of my wishlist pieces…
I've found a few of my wishlist pieces at Lancastrian Jewellers. The pieces are always as described, come quickly (even across the pond), and have info cards to help me remember all the important details.
January 19, 2026
Reply from Lancastrian Jewellers
Thank you so much, Jess! I’m delighted to hear you’ve found several wishlist pieces with us and that everything arrived quickly, even across the pond. I’m especially glad the info cards have been helpful—thank you for taking the time to share such lovely feedback.
Reply from Lancastrian Jewellers
Thank you so much! I’m thrilled to hear you love your ring and that you found the service efficient and helpful. Your support means a lot ✨💍
I love my ring
I love my ring. It arrived as stated. I’d happily buy from Lancastrian Jewellers again.
January 12, 2026
Reply from Lancastrian Jewellers
Thank you for taking the time to share your experience. We’re so pleased you love your ring and that it arrived just as stated. Your recommendation means a great deal to us.
9ct Belcher Chain
Really lovely necklace, perfectly described. Beautifully packaged and speedy delivery! Very happy!
January 20, 2026
Reply from Lancastrian Jewellers
Thank you so much, Amy! I’m delighted to hear you’re very happy with the necklace and that everything arrived quickly and beautifully packaged. I truly appreciate your kind words.
The ring arrived surprisingly fast and…
The ring arrived surprisingly fast and was both beautiful and of high quality. Though it didn't quite fit my need to pair with another ring, the communication was excellent, making the return process straightforward and prompt. I received my refund quickly and would happily purchase from this company again.
January 20, 2026
Unprompted review
Reply from Lancastrian Jewellers
Thank you for your lovely review. While we’re sorry the ring wasn’t quite the right match for your needs, we’re glad the process was straightforward and that everything was resolved promptly. Your feedback means a great deal to us, and we’d gladly welcome you back anytime.
Beautiful antique jewelry and EXCELLENT…
Beautiful antique jewelry and EXCELLENT customer service. Highly recommend.
January 4, 2026
Reply from Lancastrian Jewellers
Thank you so much! We’re thrilled you love our antique jewelry and truly appreciate your kind words about our customer service. Many thanks, Danielle
Good quality pieces. Highly recommend
Bought a beautiful little decorative dog clip. It was exactly as described and in the photos.
It arrived beautifully packaged and very quickly.
Very lovely piece at a good price.
Thanks so much.
I also bought a cracking Silver Trombone bracelet. Smashing.
I had previously bought something which I sent back (only because it just wasn't right for me) and this was no issue whatsoever. I got a full refund.
I have also been a bit of a pain asking for sooooooo much information on a couple of chains, which I didn't purchase in the end. Nothing was too much trouble. So helpful, understanding and, informative. Never under pressure to buy at any point.
This is a great place and I highly recommend. I will definitely use again.
January 2, 2026
Reply from Lancastrian Jewellers
Thank you so much for your kind and thoughtful review, Bob! I’m really glad you liked the items, and no question is ever too much trouble 😊 I truly appreciate your lovely words about the service, and I’m happy I could help make the return smooth for you too. You’re very welcome back anytime.
This charming jewelry item matched the…
This charming jewelry item matched the description perfectly and arrived quickly. The company proves to be dependable and credible, making me eager to shop with them in the future. Much appreciated.
January 11, 2026
Unprompted review
Reply from Lancastrian Jewellers
Thank you, Sierra! We’re delighted to hear you’re happy with our jewellery and that our service met your expectations. Your kind words mean a lot, and we’d be thrilled to welcome you back anytime!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.