Lancastrian Jewellers did it again! My padlock ring is absolutely exquisite and exactly as described. Danielle is extremely patient and answered all of my questions, making sure I was comfortable with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After eyeing the diamond crescent moon pin/pendant for a very long time, I decided I had to have it. Lancastrian did an amazing job of packaging and shipping, getting it across the pond to me in just... See more
Company replied
The photos and description of my items were spot on! I got a 9carat vintage chain and little locking heart pendant. They are in fantastic condition and so much cooler than any brand new jewelry I co... See more
Company replied
This seller is very accommodating, responsive and delightful to work with!! Very reliable, friendly and honest in every of the many texts we exchanged! I bought a ring and two charms. Each piece i... See more
Company replied
Company details
Written by the company
Welcome to Lancastrian Jewellers! We specialise in exquisite antique, vintage and fine jewellery that captures timeless beauty. Our curated collection features authentic pieces from various eras, ensuring a wide range of styles to suit every taste. Explore the world of Antique jewellery with us and discover the magic of bygone eras.
Contact info
Dalton House, 9 Dalton Square, LA1 1WD, Lancaster, United Kingdom
- 07527577305
- enquiries@lancastrianjewellers.com
- lancastrianjewellers.com
4.9
Excellent
274 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ring arrived very quickly and after…
Ring arrived very quickly and after sales experience has been great.
September 5, 2025
Reply from Lancastrian Jewellers
Thank you so much for your kind words! It was a pleasure assisting you, and I'm pleased to hear your ring arrived quickly. Warm regards, The Lancastrian Jewellers Team
Fabulous company to order with
Fabulous company to order with. Contacted me every step of the way even tracked my Lockett and it arrived the very next day. Beautiful Lockett and a keep sake.
September 15, 2025
Reply from Lancastrian Jewellers
Thank you so much for your kind words! I’m so glad I could help and answer your questions quickly — it was a pleasure assisting you. Warm regards, The Lancastrian Jewellers Team
Reply from Lancastrian Jewellers
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your necklace and the fast shipping. It’s wonderful to know you’d order again — we truly appreciate your support! Look forward to welcoming you back. Warm regards, Danielle
Beautiful ring
Beautiful ring, packaged well and dispatched quickly. Very pleased, thank you!
September 10, 2025
Reply from Lancastrian Jewellers
Thank you so much for your kind words! We’re delighted to hear you’re so pleased with your ring and that it arrived quickly and safely. It means a lot to us that you took the time to share your feedback. Warm regards, Danielle
Reply from Lancastrian Jewellers
Thank you so much for your kind words! I’m so glad I could help and answer your questions quickly — it was a pleasure assisting you. Warm regards, The Lancastrian Jewellers Team
Lovely ring
Everything was very easy with great communication. I love my ring which is was as expected and already a repeat customer. Many thanks
August 11, 2025
Reply from Lancastrian Jewellers
Thank you so much for your lovely feedback! We’re so happy to hear you love your ring and that the process was smooth from start to finish. It means the world to us that you’ve already returned as a customer – we truly appreciate your support! Warm regards, The Lancastrian Jewellers Team
Great communication when purchasing
Great communication when purchasing. Had a small glitch with first delivery. After some communication I was able to give them a new address and it was received on time. The piece is lovely and exactly what I expected and I’m so happy with it. My necklace came with a full description of the year and weight etc which was very helpful for a valuation.
August 20, 2025
Reply from Lancastrian Jewellers
Thank you so much for your kind review! We’re delighted to hear that you love your necklace and found the detailed description helpful. We’re also glad that, after updating the delivery address you provided, your order reached you safely and on time. It was a pleasure assisting you, and we truly appreciate your feedback! We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Great quality
Smooth communication, efficient shipping, I received my order quickly. The packaging was beautiful, and I really like the product. I'm very satisfied with my first shopping experience and will definitely purchase again.
August 4, 2025
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
5-⭐️ review for Lancastrian Jewellers
My experience in dealing with Lancastrian Jewellers was excellent. My queries were dealt with speedily, and at all times most helpfully. My gift arrived within a couple of days (notwithstanding overseas delivery), beautifully and carefully packaged. Their card is enticingly designed and I will be looking for opportunities to make further purchases (for myself … or perhaps someone special). I highly recommend LJ.
September 5, 2025
Unprompted review
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure for you or someone special! Warm regards, The Lancastrian Jewellers Team
Lovely silver bracelet
Lovely silver bracelet! Packaging was beautiful with a card about the antique bracelet. Fast shipping from the UK. Also responsive on instagram too so it feels more personal. Thank you and I purchased another bracelet from them due to the quality of the first purchase. Thank you!
August 21, 2025
Reply from Lancastrian Jewellers
Hi Anastacia, thank you so much for taking the time to share your experience with us. We're thrilled to hear you're delighted with our service and are a returning customer too. Your recommendation means the world to us. Warm regards, The Lancastrian Jewellers Team
Reply from Lancastrian Jewellers
Hi Cameron, thank you so much for taking the time to share your experience with us. We're thrilled to hear your jewellery arrived quickly with you. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Quick Response and trustworthy!
Very quick response and was able to do a video call to look at the necklace I was interested in purchasing.
Payment and delivery was seamless.
August 12, 2025
Reply from Lancastrian Jewellers
Hi Trudy, thank you so much for taking the time to share your experience with us. We're thrilled to hear the video call was helpful when deciding. We hope you enjoy wearing your new necklace and look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Beautiful Ring, Excellent Communication & a Very Fair Price
I bought a beautiful Art Deco ring online from this excellent seller, at what I felt was a very fair price.
Communication was faultless and the ring was posted without delay.
I would certainly buy from this seller again, and I can highly recommend Lancastrian Jewellers.
August 4, 2025
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. We're thrilled to hear your new Art Deco ring arrived with you so quickly! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Antique Albert Chain
First of all, the jewellery in this shop is extraordinarily beautiful and very well curated. The selection of antique chains is superb. You can tell the owner is putting a lot of work and love in her shop. I bought an antique double Albert chain. The description was on point, the photographs very detailed. Any questions I had where answered quickly and friendly The parcel arrived just one day after my order was placed. The chain itself is a stunner, exactly as described and I love it. Thank you, Danielle!
July 23, 2025
Reply from Lancastrian Jewellers
Hi Barbel, thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear you love your new Albert chain! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
1910 gold fob
I received my 1910 gold fob so quickly. We are in Australia so that was a surprise. The fob is absolutely beautiful, exactly as described but looked so much better when I received it. It came with a card of the age, gold content and what the hallmarks mean. I would absolutely buy from them again. They are a fabulous company to buy from.
July 24, 2025
Reply from Lancastrian Jewellers
Hi Jacquie, thank you so much for taking the time to share your experience with us. We're thrilled to hear how quickly your new fob arrived with you! We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Vintage & Antique Abundance!
My second purchase from Lancastrian Jewellers. I love browsing their website as they literally have so many unique 'gems' ;-)
Danielle is extremely helpful and despatching and delivery is ultra quick.
Very pleased, thank you x
August 1, 2025
Unprompted review
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. We're thrilled to hear you love browsing our website! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Excellent service!
July 14, 2025
Reply from Lancastrian Jewellers
Hi Rade, thank you so much for taking the time to share your experience with us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Reply from Lancastrian Jewellers
Hi, thank you so much for taking the time to share your experience with us. Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
I have bought a number of pieces…
I have bought a number of pieces from Lancastrian Jewellers. The pieces are amazing and unique. The process is smooth and easy to deal with. Communication has been exceptional. Shipping a breeze. I cannot recommend this company and staff enough.
June 30, 2025
Reply from Lancastrian Jewellers
Hi Edward, thank you so much for taking the time to share your experience with us. We're thrilled to hear you're a returning customer! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.