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LANDSCAPING SUPERSTORE Reviews 

156
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful and polite staff, noting that team members are always patient and ready to assist with any queries. Many people also appreciate the competitive prices offered across the catalog alongside very fast and reliable delivery services. However, some reviewers were not happy with delayed deliveries and enduring extremely long waiting times when trying to get order updates from support. A few customers additionally mentioned receiving incorrect items, experiencing poor communication, and facing frustrating obstacles during the entire resolution process.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between consumers. Many people... See more

Product

People report ambiguous experiences with product, reflecting a split opinion among reviewers. While some... See more

Staff

Reviewers mention positive feedback about staff, highlighting professional, friendly, and helpful service... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. I made the huge mistake of buying three 20kg bags of shingle on line from B&Q for £50…then waited 10days for it to be delivered. In the meantime I discovered Landscapin... See more

Company replied

Rated 5 out of 5 stars

Delivery was surprisingly quick. Next day delivery. The only small complaint if at all is that I wasn't notified of the delivery date and time. It was delivered correctly at the site and position... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the coping stones I purchased, they look fantastic and you can see they are high quality. Melanie at Landscaping Superstore was very helpful and patient when she helped me with queri... See more

Company replied


Company details

  1. Landscaping Supply Store

About LANDSCAPING SUPERSTORE

Written by the company

Who are we?

LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.3

All reviews

(156)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered early and at the correct site…

Delivered early and at the correct site and position. No complaints.

July 1, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning Feisal,

Great to hear that this arrived as expected. If we can assist with anything else in the future, please let us know.

Kind regards,
Phil.

Rated 5 out of 5 stars

Helpful with the delivery

We had a large bag of gravel delivered. Competitive prices. The delivery driver was very friendly and helpful, he offered loaded to where my husband needed to be. As a 74 year old things like that are very much appreciated.
Very easy to order. We would recommend this company.

June 19, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Rita,

Many thanks for taking the time to review us. We really appreciate it and hope to see you again in the future.

Kind regards,
Phil.

Rated 5 out of 5 stars

We were very pleased with our delivery

We were very pleased with our delivery, the bullnose edging were just what we wanted and at a very good price. Everything delivered in good order and the driver very friendly and abliging. Thank you, we will think of you if we need anything else.

June 30, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good afternoon Sandra,

That is excellent to hear! We're pleased that everything was as expected, and hope to hear from you again in the future.

Kind regards,
Phil.

Rated 5 out of 5 stars

I would recommend this company to…anyone

I would recommend this company to anyone my delivery was on time and the driver was so helpful I ordered the wrong gravel and the driver changed it to The correct size he was more than happy to make sure I was happy I would use this company again and the prices were good 10out of 10 thank you

June 26, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Trevor,

That's great to hear! Thank you for taking the time to feed this back, and we hope to see you again.

Kind regards,
Phil.

Rated 5 out of 5 stars

Absolutely brilliant quality & service

Absolutely brilliant service. I made the huge mistake of buying three 20kg bags of shingle on line from B&Q for £50…then waited 10days for it to be delivered. In the meantime I discovered Landscaping Superstore which offered me 800kg of shingle delivered for £89. It was in fact delivered within 36hrs and was excellent quality. Also I was kept updated throughout. I would highly recommend Landscaping Superstore….they offer superb service and score ten out of ten in my book

June 22, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi John,

Thank you for taking the time to leave us this 5 star review! We appreciate the recommendation and hope to see you again in the future.

Kind regards,
Phil.

Rated 1 out of 5 stars

Very poor experience

Very poor experience, wait to long to get any answer from my order , 1 hour waiting on the chat , to get a any response from them, they didn't found my order number , I can't wait any longer to get my order. If you don't want to waste your time , do not buy from them. plus when I said that would like to cancel my order , the left the chat without saying anything .

June 30, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning Thiago,

I am sorry to hear of the delay on the chat. If you could kindly email feedback@cmostores.com with your RS order number, our team will be more than happy to assist.

We hope to hear from you soon.

Kind regards,
Phil.

Rated 5 out of 5 stars

Great service and delivery fast

Great service and delivery fast, as expected

June 11, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning,

Many thanks for the 5 star review! We hope to see you again in the future.

Kind regards,
Phil.

Rated 1 out of 5 stars

Not happy with service

Not happy with service. Third party business. So read all the rules information before buying.

June 9, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Dee,

I am sorry to hear of the issues that you have encountered. I would like to look into this further, but cannot locate your order with the details in this review. If you could kindly email feedback@cmostores.com along with your order number, we shall be happy to investigate.

We hope to hear from you soon.

Kind regards,
Phil.

Rated 5 out of 5 stars

Delivery was fast

All arrived un order, delivery was fast

June 12, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good afternoon Rux,

I am glad everything arrived as expected. If you require anything else in the future, please get in touch.

Kind regards,
Phil.

Rated 5 out of 5 stars

Service was absolutely good delivery…

Service was absolutely good delivery driver was absolutely superb placing the stones where I needed them ordered 16 bags. I’m gonna order another 10 because you’re so good.

May 26, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Terry,

Excellent news! Thanks for the 5 stars, and we look forward to seeing you again.

Kind regards,
Phil.

Rated 5 out of 5 stars

Great communication

Great communication, quick delivery and contact on day of delivery.

June 6, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning,

We're so glad you had a great experience with our communication and delivery! Thank you for your 5 star review.

Kind regards,
Phil.

Rated 4 out of 5 stars
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning,

Thank you for taking the time to review us! We appreciate it, and hope to see you again in the future.

Kind regards,
Phil.

Rated 5 out of 5 stars

From ordering to delivery was…

From ordering to delivery was exceptionally quick. Everything came as what was ordered and ready to be put down in garden. Would definitely recommend and use again thanks

June 9, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Kerri,

We're so glad to hear your order arrived quickly and was exactly what you needed for your garden. We appreciate your recommendation and look forward to serving you again!

Kind regards,
Phil.

Rated 5 out of 5 stars

Easy to order

Easy to order, straightforward website. Arrived on time with a very efficient driver.

June 7, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Alison,

We are so glad you found our website easy to use and that your order arrived on time with an efficient driver. We appreciate your review, and hope to see you again.

Kind regards,
Phil.

Rated 5 out of 5 stars

Great quality topsoil 🌟+ great customer service too!

Great quality topsoil, (no stones or twigs👏) would def recommend & order again.
Communication was good after placing the initial order & the delivery guy was really polite & helpful and placed it exactly where I needed it on my front drive.
Very happy customer 🌟

June 6, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi MissFitz,

We're so happy to hear you're pleased with the topsoil and our team's service! We appreciate your kind words and look forward to seeing you again in the future.

Kind regards,
Phil.

Rated 5 out of 5 stars

Good quality

Good quality, good value for money, service was excellent

May 19, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Anthony,

We're glad you enjoyed your experience. We appreciate your kind words, and hope to see you again in the future.

Kind regards,
Phil.

Rated 4 out of 5 stars

On time delivery.

May 24, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Siva,

Thank you for leaving us this review! Great to see that this reached you on time.

We hope to see you again in the future.

Kind regards,
Phil.

Rated 5 out of 5 stars

You get what you order which is a big…

You get what you order which is a big plus in my books

May 27, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Mr and Mrs Easton,

We are so glad to hear you received exactly what you ordered. Thank you for your positive feedback, and we hope to see you again.

Kind regards,
Phil.

Rated 5 out of 5 stars

Product as expected

Product as expected , Kept me informed of delivery, good work

May 15, 2026
Unprompted review
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Hi Simon,

We are so glad you are happy with your product and our delivery updates. Thank you for your review!

Kind regards,
Phil.

Rated 5 out of 5 stars

Great service

Great service. Arrived two days after order as advised. Kerbside delivery was as requested with the delivery driver.

May 25, 2026
LANDSCAPING SUPERSTORE logo

Reply from LANDSCAPING SUPERSTORE

Good morning,

We're so glad to hear you had a great experience with our service and delivery. We appreciate your positive feedback and hope to see you again.

Kind regards,
Phil.

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