Lang & Stone Reviews 

118
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Lots of contact until you've paid. And then getting a response is slow and painful. Tom is a nice enough chap, seemed to know his surveying stuff, but as with all surveys there are follow ups and tha... See more

Rated 5 out of 5 stars

Tom was brilliant and extremely thorough throughout the process. He was extremely prompt at responding to our emails and we were able to arrange an appointment quickly. We had our detailed homebuyer r... See more

Rated 5 out of 5 stars

Tom was very helpful in all his communications. Got a Level 3 buildings survey done by him on Wednesday, got the report on Sunday. The survey itself was done about a week after getting in touch with t... See more

Rated 5 out of 5 stars

Just had exceptional service from Fred Perkins at Lang & Stone.. we needed an Asbestos survey on our daughters property which we are selling. It was arranged at short notice to work around our need... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Our head office is based in Bath, Somerset where our friendly, knowledgeable and professional team are always on hand to provide you with a seamless service, from the initial enquiry right through to the sending of your report or valuation. We provide a personal quote, opportunity to discuss property specific concerns and a call back service after your inspection from your own surveyor! We have an experienced, knowledgeable and caring team of RICS regulated surveyors providing comprehensive survey and valuation services for a range of residential properties and purposes. Our surveyors are based local to you and therefore have a comprehensive local knowledge of the housing and property market where your property is located! We offer a range of valuation and survey services for home buyers, including insurance reinstatement costings. Whatever your requirements our team are ready to support and guide you in the selection of the correct service for your needs with a careful assessment of your property and property needs!


Contact info

4.0

Great

TrustScore 4 out of 5

118 reviews

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4.0

All reviews

(118)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, would recommend

Lang and Stone were recommended by a friend and they were great. Swift to respond to emails and the thorough report was provided two days after the inspection. Very pleased with our experience and I would recommend them to others.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, professional, efficient

Really impressed by the service received from Lang & Stone. I enquired about a level 2 homebuyers survey for my first home and Tom responded very promptly with a quote. The survey was arranged with the agent very quickly and the report we received was so thorough. Communication was great throughout the whole process. Would highly recommend!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

We had a survey completed on a grade ll listed house.

We had a survey completed on a grade ll listed house. Tom was extremely helpful throughout. The report was thorough and extremely well put together. Nothing was too much trouble with follow up conversations and photographs sent out to us .
I would definitely recommend Lang & Stone .

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Quick, Clear, Effective

While buying a property in Bath, we commissioned a Level 3 Survey from Lang & Stone. Tom Lang was able to book us in, perform the survey, and deliver the report in two weeks. The findings were detailed, clear, and impartial. I would definitely use them again.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Tom was great

Tom was great, and very accommodating. I got him booked him in to do a home buyers survey within a week of our first phone call and he was quick, efficient and provided a really informative and helpful report. Thank you Tom!

April 7, 2022
Unprompted review
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Reply from Lang & Stone

Hi Carla,

Thank you for your positive feedback. We are truly glad you have found the survey informative and completed quickly.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Excellent experience with Lang & Stone

We were in a bit of a rush, Lang & Stone were super accommodating and efficient. Completed the survey sooner than we thought would be possible, the report they provided was clear and comprehensive.
Excellent communication throughout the process.
Could not recommend more.

March 31, 2022
Unprompted review
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Reply from Lang & Stone

Hello,

Thank you for your positive feedback. We are pleased we could accommodate an inspection of the property for you in a timely manner to help the purchase go smoothly.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Highly recommended!

This is the second time we have used Lang & Stone, and we highly recommend them. The survey was conducted very promptly and the report received soon after.

March 31, 2022
Unprompted review
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Reply from Lang & Stone

Hi Tim,

Thank you for your positive feedback. You repeat custom is very much appreciated and we are glad to help, as always.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Great communication and very speedy service

Great communication and very speedy service - enquired on the Monday, survey carried out on the Thursday and report provided on the following Tuesday. Survey report seems thorough and very easy to understand. Would definitely recommend Lang & Stone.

March 29, 2022
Unprompted review
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Reply from Lang & Stone

Hi Megan,

Thank you for your positive feedback. We are glad to provide you with a quick and efficient service.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Tom’s response towards the enquiries is…

Tom’s response towards the enquiries is fast and detail-minded. The entire process is lightning fast. The inspection was booked between the surveyor and the property agent and it was undertaken just after a week since the very beginning of the enquiry of the service. The report was sent just 4 days after the inspection. I requested a level 2 buyer report, which is comprehensive and the contents size are sufficient enough to make me recognise the overall condition of the property and effectively helps me to make a wise decision toward the purchase of the property. Many thanks to Tom and the team, and I will definitely recommend their service to my family and friends in the future without any hesitation!

March 25, 2022
Unprompted review
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Reply from Lang & Stone

Hi Simba,

Thank you for your positive feedback. We always aim to turn around reports in a timely manner to help smooth the home buying process so we are glad we you are happy.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Tom came back to us almost instantly with a quote and availability. He then carried out a survey for us very quickly, and we were told by our solicitors and estate agents it was the best buildings survey they had ever reviewed. Extremely thorough and helpful.
Thank you Tom

March 17, 2022
Unprompted review
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Reply from Lang & Stone

Hi Emma,

Thank you for your positive feedback. We are truly glad you have found the survey informative and completed quickly.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

First class - in all respects

Look no further if you are seeking a comprehensible, comprehensive and efficient survey. We much appreciated Tom Long's prompt, courteous and professional response to our requirements.

March 16, 2022
Unprompted review
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Reply from Lang & Stone

Hi Andrew & Sue,

Thank you for your positive feedback. We are happy to hear you found the service first class and that we were able to provide answers to all your queries.

Many thanks for your feedback,
Lang & Stone

Rated 5 out of 5 stars

Tom Lang did an amazing job

Tom Lang did an amazing job. Efficient and extremely professional. Booked, confirmed and completed in one week. Thank you Tom

Regards Maureen Cornell

March 11, 2022
Unprompted review
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Reply from Lang & Stone

Hi Maureen,

Thank you for your kind feedback and we are delighted you have found the process quick, efficient and foremost informative.

We wish you all the very best in your new home.

Rated 5 out of 5 stars

Level 3 survey

We just had Tom carrying out a full level 3 survey and we couldn’t be happier. Professional, competitive quotes, fast and thorough, definitely recommend.

February 28, 2022
Unprompted review
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Reply from Lang & Stone

Hi Vanessa,

Thank you for your kind feedback. It is always great to hear you are pleased with the professional and competitive service.

Wishing you many happy memories to come in your new home.

Rated 5 out of 5 stars

Excellent service

Very easy process, Tom was very quick to respond to any enquiries. Everything sorted via email and at a very reasonable cost. Excellent service.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and lovely guy!

My experience with Tom was great. He was available to complete the report very quickly (in order to make use of the stamp duty holiday) and did a thorough job.
He was great with follow-up questions and all in all, the report was very clear to understand as a first-time buyer and I would definitely recommend him to others.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Report was provided with a lot of…

Report was provided with a lot of detail and turned around in a timely manner. Tom also called me after issuing the report to explain key matters. Cost was also cheaper than competitors

June 22, 2021
Unprompted review

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