L'ange Reviews 124,624

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 13,981 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and effectiveness, with many stating they have been loyal users for years. People also appreciate the user experience, finding the tools easy to operate and praising the pleasant scents of the hair products. However, some customers were not happy with their orders, mentioning issues with delivery times or receiving incorrect items. There were also occasional concerns about certain products not performing as advertised or causing unexpected results, such as hair feeling greasy or tools not clamping hair sufficiently.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the effectiveness of hair... See more

Quality

People report positive experiences with quality. Many customers praise the effectiveness of hair tools like... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of ordering and prompt... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers love how lightweight, powerful, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Lange products and have been using them for years! They always arrive quickly and are packaged securely. The Glass Hair and Hydro Therapy 7 second instant repair treatment are 2 of my favorite... See more

Rated 5 out of 5 stars

My wife absolutely swears by L’ange. We purchased a hair dryer and straightener. The hairdryers heating element unfortunately quit working. A couple of emails to L’ange customer support and a new hair... See more

Rated 5 out of 5 stars

Excellent Customer Service. Returned a hair dryer and received a refund very quickly. Had a problem with an aerosol can and it was replaced. Excellent hair styling products! The best I've ever used.... See more

Rated 5 out of 5 stars

I love catching a great sale on Lange Sea Salt spray!! It works fantastic on giving me the lift and texture my thick heavy hair needs, especially living in Florida! And it always arrives super fast as... See more


Company details

  1. Hair Product Store

Written by the company

L’ange started with a vision to create a world without beauty standards. We think styling your hair should be fun, expressive and uncomplicated. That’s why we strive to bring you the latest innovations and product education, so you feel confident knowing your hair looks exactly the way you want it to. Our ever-expanding line of professional-grade styling tools and salon-quality hair care products offers something for everyone and is designed to make your unique hair goals a reality. We believe there are no beauty standards. Except yours. Your hair, your style, your choice.


Contact info

4.0

Great

TrustScore 4 out of 5

125K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Diffuser was to small and didn't work…

Diffuser was to small and didn't work for my curly hair, this was disappointing but the most disappointing was the return policy, a $26 item was only going to get me $8 in a return credit. This, and customer service, is why people purchase from Amazon

April 8, 2026
L'ange logo

Reply from L'ange

Diane M,

We appreciate you sharing your experience. We're sorry the diffuser didn't meet your needs for curly hair and that you were disappointed with the return process. We'll review your feedback on the product and return policy to see how we can improve.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

Rated 5 out of 5 stars

I love Lange products and have been…

I love Lange products and have been using them for years! They always arrive quickly and are packaged securely. The Glass Hair and Hydro Therapy 7 second instant repair treatment are 2 of my favorite products! I'm also happy the brought back the Trous Chic 3 way hairspray too!!

April 7, 2026
Rated 5 out of 5 stars

Love my 2nd purchase of the classic duo…

Love my 2nd purchase of the classic duo curl iron just shipped promptly.. My first one lasted 5yrs, She died this pass month, but loved it so much bought it again.
Unfortunately just missed by one day the special they are offering by 2 hair tools for $99.00 . Kinda sad about that, would have bought the air dryer hair brush.

April 7, 2026
Rated 1 out of 5 stars

I wrote to company because I get an answer about a product

I wrote to company because I wanted to ask about their hair dryer and any issues with people claiming it burned their hair after a certain time. The dryer did burn my hair and I inquired if this happens after a certain amount of time or I happened to get a bad one before I was to purchase another. They then asked about brush I bought if I was referring to that order. I was not, answered again then the final comment was thank you for being a customer! Needless to say I won’t buy another product that this company sells due to lack of an answer! I did not want anything from them just an answer! Autumn was unable to accomplish that! So, no thank you Soleil hairdryers and L’ange.

April 28, 2026
Unprompted review
L'ange logo

Reply from L'ange

Unhappy customer,

We appreciate you bringing this to our attention. We are sorry to hear about the issues you experienced with our dryer and the support interaction. We'll review your feedback to improve our responses and product support. Thank you for your time.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

Rated 1 out of 5 stars

Wasn’t happy with product returned it…

Wasn’t happy with product returned it been waiting my refund…..still waiting

April 7, 2026
L'ange logo

Reply from L'ange

Patricia M,

We regret that you were not satisfied with your purchase and are awaiting your refund. We will look into the status of your refund request right away. Thanks for the feedback.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

Rated 1 out of 5 stars

Mine felt blow fuses

Mine felt blow fuses. I return it

April 4, 2026
L'ange logo

Reply from L'ange

Chestra Johnston,

We appreciate your feedback and have noted it.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

Rated 1 out of 5 stars

Stop with all the marketing emails

I love all the products from Lange. What I dont like is all the emails. Sending daily emails is an overkill.

March 9, 2026
L'ange logo

Reply from L'ange

Rachel Matemate,

We appreciate your feedback. We're sorry the volume of our emails is excessive. We will review our email frequency to improve your experience. Thank you for your time.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

Rated 3 out of 5 stars

I would like to return this product.

I would like to return this curling iron. I have short hair and I was unable to use your product. I also burned myself several times trying to use your product. I have only used it once. Please furnish me with a return address and refund my money.
Thank you,
Kathy Bell

April 7, 2026
L'ange logo

Reply from L'ange

Kathy Leeper Roth Bell,

We appreciate your feedback. We're sorry to hear that our curling iron was not suitable for your hair length. We will look into this issue to see how we can improve our product.

We're here for you and truly want to make things right. Please keep an eye on your inbox — we’ll be reaching out to the email address you provided shortly to offer further support.

The L’ange Hair Care Team

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