LanguageWire Reviews 23

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

A woman communicated with me via Telegram, provided me with a translation file, and then gave me an address and asked for more information. Afterwards, she requested $110 to obtain an ID under the nam... See more

Company replied

Rated 5 out of 5 stars

I have been working with LanguageWire for several years now and can only praise the prompt willingness of the project managers to react and assist where necessary. I'm also satisfied with the regular... See more

Company replied

Rated 4 out of 5 stars

I have worked for Languagewire for many years now, and although there have definitely been some better times, they've been consistent throughout the years with payments and workflow. I look forward to... See more

Company replied

Rated 5 out of 5 stars

Excellent agency to work with LanguageWire is an excellent agency to work with. They have nice projects, very good rates, they pay always on time and the communication is very fluent. I am more than... See more

Company replied

Company details

  1. Software Company

Written by the company

Founded in 2000, LanguageWire is your trusted partner for connecting with global audiences. At the heart of our offering is a secure translation management system that combines advanced AI with human expertise. You get flexible, adaptable solutions that simplify complexity, streamline multilingual workflows, and scale your communication across markets, while ensuring the right quality for your industry, content, and goals.


Contact info

3.8

Great

TrustScore 4 out of 5

23 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

fraud

A woman communicated with me via Telegram, provided me with a translation file, and then gave me an address and asked for more information. Afterwards, she requested $110 to obtain an ID under the name Jame Jacop. Is he one of your contacts, or is this a scam?

June 5, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello Zualfekar,

Thank you very much for reaching out and for taking the time to inform us about this situation. We are truly sorry to hear that you were affected by this scam, and we fully understand how upsetting and frustrating this experience must have been.

Please rest assured that we are aware of such fraudulent attempts, and we have been actively monitoring and reporting them whenever they appear. Unfortunately, as these scammers frequently change names, platforms, and contact details, it is extremely difficult to prevent these incidents altogether.

We strongly recommend that you report these fraudulent profiles and contacts to the respective platforms where you encountered them (such as Telegram and Threads), as well as to local authorities if possible. The more visibility these scams receive, the better the chance of preventing others from falling victim.

For your safety, we would also like to clarify that LanguageWire never offers jobs or communicates outside of our official platform. All legitimate assignments and payments are processed securely through this system only.

Once again, thank you for alerting us, and we sincerely hope that you will recover swiftly from this experience.

Wishing you and your family all the very best.

Rated 4 out of 5 stars

Overall trustworthy company

I have worked for Languagewire for many years now, and although there have definitely been some better times, they've been consistent throughout the years with payments and workflow. I look forward to better opportunities in the near future.

March 27, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Clara,

We understand your concerns and acknowledge that last year presented challenges across the industry. Our Business Development team is actively working to secure new and engaging projects to ensure our valued partners like you have a steady workflow.
 
We truly appreciate your collaboration and hope to continue working closely together toward mutual success.

Rated 5 out of 5 stars

Dynamic offers and great pricing

Company is providing dynamic offers as well as interesting jobs from my field of expertise. Their pricing is straight and always on time

March 20, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Alžbeta, thank you for your feedback and collaboration!

Rated 5 out of 5 stars

A professional and collaborative partnership

I've consistently enjoyed working with LanguageWire. Their projects are well-prepared, the communication is good, and payments are always prompt. A professional and collaborative partnership.

February 20, 2025
Unprompted review
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Reply from LanguageWire

Hi Metka,
Thanks for working with us and sharing your thoughts!

Rated 5 out of 5 stars

General review

I have been working with LanguageWire for several years now and can only praise the prompt willingness of the project managers to react and assist where necessary. I'm also satisfied with the regular monthly payments. No reason to complain!

January 29, 2025
Unprompted review
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Reply from LanguageWire

Hi Marlyne,
Your kind words and feedback made our day—thank you!

Rated 4 out of 5 stars

High professionalism

Languagewire team is very professional and I like working on Smart Editor platform. I wish to continue our collaboration.
Wish you all the best.

January 29, 2025
Unprompted review
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Reply from LanguageWire

Hi Faiza,
We appreciate your input and collaboration!

Rated 5 out of 5 stars

The best experience

In my long-time partnership with LanguageWire, I have been greatly improving my linguistic skills on a daily basis, while experiencing the best collaboration for providing continued high-quality translation services.

January 28, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Helosia,
What a joy to read your feedback—thank you for your collaboration!

Rated 5 out of 5 stars

The perfect Partner

LanguageWire is the perfect Partner, it always guarantees support, professionalism, punctuality, development!

January 9, 2025
Unprompted review
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Reply from LanguageWire

Hi Gessica,
We’re grateful for your thoughtful feedback and appreciation—thank you!

Rated 5 out of 5 stars

Professional and helpful managers

Professional and helpful managers, interesting projects, very good communication and payment always on time.

January 21, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Ulrika,
Thank you for taking the time to share your feedback—we truly value it!

Rated 5 out of 5 stars

Excellent agency to work with

Excellent agency to work with
LanguageWire is an excellent agency to work with. They have nice projects, very good rates, they pay always on time and the communication is very fluent. I am more than happy with them!

January 15, 2025
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Irene,
Thank you for sharing your feedback. Your satisfaction is our priority!

Rated 1 out of 5 stars

What can I add that has not already been mentioned in the previous comments

What can I add that has not already been mentioned in the previous comments? In no particular order:
- Disrespectful company (that only deserves direspectful comments) for their providers.
- No care or interest in their freelance taskforce.
- Very arrogant people and honestly glad not to work for them anymore.
- Covid discount and other incredible price cuts drive the industry in the wrong direction.
- Their MT is poor and their new contract win with W I P O is a mistake.

I have worked with them for a long time and was dismissed on the spot, very nice practice!

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

They bought a company I've worked for…

They bought a company I've worked for for more than 20 years and I agree with the bad comments. No respect for providers, decreases prices unilaterally to the point where they are not acceptable anymore. Everything is automatised, there is no human contact anymore. Sends a lot of conditions to accept and videos to follow for their profit but no work anymore as they probably force representatives to choose the lowest price, whatever the quality. Their "vendor relations" messages are a shame: they only speak about themselves and their profit, they obviously do not care at all about their providers.

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

After working with them realized that i do the biggest

After working with them, i realized that i do the biggest mistake in my life,, It took 4 days to complete my the Novel in to Urdu but they wanted that i have to pay linking fees to connect my Bank Account with payment method, means they are trying to make me again fool because that are so many options like Payoneer, Bank Transfer and Western Union..

August 16, 2023
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello,
LanguageWire does not work with any other platform than its own, secured by login, as detailed on our website and also on ProZ.
You can learn more here:
https://www.languagewire.com/en/news/scam-alert

Rated 1 out of 5 stars

The company is inadequate and is being…

The company is inadequate and is being targeted by scammers on various platforms. To improve security, efficiency, and overall stability, it should be shut down. Upwork, Telegram, and Check Alert for the company are recommended for language wire official site for translators.

July 6, 2023
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello,
LanguageWire does not work with any other platform than its own, secured by login, as detailed on our website and also on ProZ.
You can learn more here:
https://www.languagewire.com/en/news/scam-alert

Rated 1 out of 5 stars

As a professional translator with 30+…

As a professional translator with 30+ years experience of the industry and having worked on projects with Languagewire for several years, but no longer, I agree entirely with the negative reviews posted here. And just ignore the corporate responses posted here that other translators on ProZ etc. are astoundingly happy to work for Languagewire. All the serious and experienced translators shun companies like this. It is a shame because it used to be a good client until the venture capitalists took over and grabbing as much of the cake to the detriment of the people who actually do the work became their only priority

June 1, 2023
Unprompted review
LanguageWire logo

Reply from LanguageWire

Dear Fred,

We are sorry you feel this way. LanguageWire is indeed evolving to keep being a good fit for all the clients we are serving, and need to adapt with the technology that is available to also help our language experts delivering the right service to our clients. LanguageWire does however involve their Language Experts in defining what next developments are important for them, and for this reason, we have a good loyalty from our community. We are sorry you don’t feel the same way.

Rated 2 out of 5 stars

Have been working for them over 10…

Have been working for them over 10 years and the sharp decline in their practices towards freelancers (who actually do the job they are selling to clients) is palpable. In practice you simply have to accept the price project managers offer, which means a minimum of 30% reduction of rates that were valid 10+ years ago (see the review below about pricing and what is left of it after taxes. Yes, it is all true).
Technically you do have an opportunity to quote for a higher price on their platform, but in practice the higher quotes simply do not go through. Their MT does not work well at all for other than Indo-European language pairs and the tags are a huge mess meaning extra work, but again there is no room for price negotiations (to be honest they actually do reply to your emails at vendor management after a few emails and weeks or months), and you simply get the price they are offering, or you are left without work. In my experience the reviews below are true.

April 26, 2023
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hi Helen,

We are sorry to read your frustration on Trustpilot. Recent comments on relevant networks like ProZ show that the language experts who are working with LanguageWire on a regular basis are highly satisfied with our collaboration and are very likely to work with us again (4.8/5). We are under the impression the framework of our collaboration is not completely clear to you, and I would invite you to reach out to the Vendor Relations team in order to have a constructive discussion and assess how we could keep our 10+ year collaboration fruitful for the future.
We are looking forward to discuss this in more details with you.

Rated 1 out of 5 stars

As a customer i am disappointed

As a customer i am disappointed - it´s expensive and not complete.

June 30, 2022
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello, we are sad to hear you were not satisfied with our service, normally we get very positive feedback from our customers. We recommend reaching out to our team so we can clarify the matter. Thanks & best regards, LW Team

Rated 1 out of 5 stars

non-payment

I did some jobs for them and it was a disappointing experience over all which ended with non-payment.

June 8, 2022
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello, It has been brought to our attention that there have been some individuals who have been using our company's name to scam translators. They usually find translators on Upwork or Telegram and use our name to trick people. This sounds like it may have been the case you experienced. Best, LW Team

Rated 1 out of 5 stars

I think the previous reviewer´s…

I think the previous reviewer´s assessment is on point and really speaks volumes about how this company has degenerated to a cash cow for the new owners. We (i.e. freelance translators) had to accept a 10% discount during Covid. There was never any "choice" for this: accept or get cut off. I know of many businesses that had to do the same - but they reimbursed their employees after things normalized again. Not Languagewire, they have been acquired by some risk capitalist group that are only looking to make a quick buck and keep their shareholders happy. So yeah, I am looking elsewhere for work. Not a big problem, but it is a shame to see what could have been a great company go down the drain and alienate their resources, that is freelancers like me.

April 22, 2022
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello, Our LanguageWire language experts chose whether or not they wanted to contribute while going through those difficult times together with LanguageWire over 2 years ago. There was also transparent communication and regular updates that were shared by our management at that time. Best, LW Team

Rated 1 out of 5 stars

Translator exploitation

At Languagewire they expect translators to be available at any time and willing to work for anything through a tendering system that forces language professionals to provide offers until the cheapest one is reached. The system means only translators living in inexpensive countries or those that do not have families to support or are very young and therefore eager to have some work experience will end up doing the job. To give you an idea, for a 1000 word highly technical document for a well known brand that would take you at least half a day to complete they pay in 2022 around €40 (gross) for an English into French translation. Therefore paying around €10/hour which after taxes in most European countries becomes around €6.
12 years ago the figure was 3 times that amount.

At Languagewire they do not value seniority nor how long you have been working for them or how much effort you have put to help them grow, they just care about money.

Their Machine Translation tool produces bad quality outcome and processeses tags terribly, still they insist on applying a 30% reduction on rates because it suppousedly "helps". Interestingly, the MT is based on a corpus built upon the work of the translators who are refused any rights over it and were never told their work was going to be used against them. I wonder how many of their clients are aware of this and how many of those clients know that Languagewire does not pay translators even the minimum legal wage in most countries.

Project and Account managers do not seem to care about quality, they just want the job done since they are pressed for quick turn arounds and assign it to the cheapest freelancer, mainly because they earn a comission depending on how cheap they manage to get a job done.

The new Human Resources management team are extremely young and inexperienced and do not seem to care about freelance translators. When you reach them, you get all sort of excuses (and sometimes bad manners) and they invite you to work somewhere else when you rise your concerns or ask to be paid the minimum legal wage.

Invoices feature a London address, although the bulk of the work is carried out and handled out of Denmark and Spain. I wonder whether they use that to pay less taxes. After all, they are owned by an investment fund.

January 27, 2022
Unprompted review
LanguageWire logo

Reply from LanguageWire

Hello,

What you are describing here does not sound like LanguageWire at all. Quality Is at the heart of what we do so is our loyalty. We have a mutually professional collaboration with all our Language Experts and the prices are agreed upon with each language expert which are then logged transparently on our platform. Prior to accepting any job, all Language Experts get access to the pricing information to choose whether or not they would like to accept the job, there is no tendering process on our platform.

Our invoicing address is in Copenhagen where our headquarters are, this comment seems like it is not addressed to the right company.

You are welcome to reach out to our Vendor Relations team to elaborate on your concerns as this is the first we have heard any of these comments.

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