Lanterna Education Reviews 302

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional pedagogical skills. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from the signing-up process to finding a suitable tutor. Reviewers are particularly impressed with the personalized approach, quick response times, and the smooth user experience, highlighting the dedication of the customer support team. Though some people mentioned that the service is quite expensive, they still found it highly recommendable due to the quality of tutoring. A few other people also felt that the coursework support policy was disappointing, despite having a positive overall impression of the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Consumers find the user experience to be highly educational, professional, and deeply encouraging, with many... See more

Service

Customers had positive experiences with service, often highlighting the great service in finding suitable... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me t... See more

Rated 5 out of 5 stars

My experience so far has been great. My Chemistry tutor Aarush Kumar has really helped me improve in Chemistry and is really helpful. He has helped me understand difficult topics, and he designs t... See more

Company replied

Rated 5 out of 5 stars

Javeria has helped me majorly in navigating my way through the IB Diploma. She provided assistance and tips on writing my TOK Essay, which helped me achieve a very good result. Moreover, she significa... See more

Company replied

Rated 5 out of 5 stars

Fantastic online English course! We booked it to prepare our son for a school year abroad in England, with extra focus on science tutoring. In no time, he caught up on material and learned even more,... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Lanterna was established in Stockholm in 2004. Over the years we have helped thousands off IB students across the globe achieve their academic goals, gain entry to top universities, and establish learning habits which have set them up for a bright future. We do this in two ways: by offering tutoring from our extensive network of tutors and by supporting schools with online teachers of the IB curriculum. Tutoring is either individual or on a targeted revision course and is always delivered by carefully selected tutors who have graduated from the IB with top marks. We take care to match students with a tutor who will help unlock their academic potential, and provide inspiration, tips and guidance based on their recent experience of the IB curriculum.


Contact info

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

The best!

Having tutored for Lanterna for over 3.5 years, I can safely (and proudly) say that it is an incredible place both to teach and to learn. The atmosphere is always fantastic, and us tutors take a lot of pride in ensuring that our students gain everything they had hoped to achieve from their course/online tutoring experience!

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

As good as a tutoring agency could get

As good as a tutoring agency could get! I have been working with Lanterna for abour half a year now, and could not have been more contented. Lanterna truly care about the experience of their tutors as much as they do about their students. There is continuous support available for tutors in the form of online/electronic resources, support staff, and in person trainings. Everyone I've met and/or communicated with is super friendly, always approachable and helpful. I've recommended Lanterna to all my friends and would recommend them to everyone - students, parents, and tutors alike.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Working with Lanterna

Working with Lanterna is one of the best experiences I have. The team is so friendly and is very committed. Although I work as an online tutor, not meeting the team face to face often, I feel a sense of teamwork within Lanterna Education which I think is really impressive! I am so glad to be part of Lanterna Education!

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Loved the tutor

Loved the tutor, she was so nice and respectful of my timetable, she really helped out on the areas I was struggling with and I would love to come to you guys again if I ever need to.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

The students know the subject knowledge…

Will definitely recommend Lanterna as I think they are one of the best. The students know the subject knowledge and the service was very good. There was quick responses and contact to support and improve the experience. I believe this can be a good alternative to traditional tutors however I think depending on your course (how new it is) the level of course knowledge will differ. Overall an amazing experience and support from a Lanterna education team.

June 9, 2020
Unprompted review
Lanterna Education logo

Reply from Lanterna Education

Many thanks for your feedback Liliya!
I am deeply sorry to hear that your tutor wasn't up to the standard you should expect from us. He is no longer working for us.
I am happy that we could find a solution that you feel happy with. I am looking forward to hearing your thoughts on your new tutor!

Please let me know if there is anything else I can do for you!

Best wishes,
Finn Wachtmeister - CEO

Rated 5 out of 5 stars

Great

I haven't used the package I bought due to the vacation; however, the free trial tutoring gave me an idea of how good the Lanterna experience is. My tutor was great and helped me understand the concepts I need to know for my exam. I look forward for our next sessions; it has been a great experience so far.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great tutor

Fast response time. Great match-maker. Very happy with how knowledgeable and professional tutor is.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

I enjoy the classes very much

I enjoy the classes very much, there is a lot of help and material to help me. The lessons have a good length and the homework is not too much.

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

Help goes a long way

The team of Lanterna has done such an amazing job of helping me throughout the past two rollercoaster years. All their advice and tips go a long way, farther than the IB and school.

I strongly recommend Lanterna to anyone who is doing any kind of exams as they are there to help.

Thank you Lanterna Team

An IB Student

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

I want to express my high appreciation…

I want to express my high appreciation about the professional as well ethical behaviour of the Lanterna team around Mr Finn Wachtmeister.

Last year, I sent my daughter, Gina, to Lanterna London to do her last “ crash course” for her IB Exams. She was overwhelmed with the effectiveness and the warmth she felt during these 5 days.
Therefore, I also recommended this to my second daughter; to book the same “crash course” as her sister did.

Unfortunately, the corona crisis made traveling to London impossible. Given these exceptional circumstances we opted to book the home learning version.
Given that several days later the IB organisation announced that the IB exams were canceled worldwide, there was no need for my daughter to have her Lanterna IB course.

In these difficult times when understanding and ethical behaviour is much more important than following the rules of contracts , Lanterna showed that they are not only a highly
reputated and professional institution, but also how to give a perfect example of their ethic values. They put their moral behaviour over their implemented financial company rules and
ensured that no financial harm was done to anybody.

I would like to express my high appreciation for Lanterna’s graceful and professional behaviour.

I recommend LANTERNA and its team to anybody who wants their child to become a better student and their child to feel safe and respected at any moment, regardless of the situation.

A SPECIAL THANKS TO Lanterna´s director Finn Wachtmeister.

Marc Gindorf

April 19, 2020
Unprompted review

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