Lanyards Factory Reviews 555

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Lanyards Factory were extremely easy to deal with, professional and delivered on very short timeframes an amazing, customised company lanyard for our conference exactly to what was requested. Don't bo... See more

Rated 5 out of 5 stars

Lanyards Factory were absolutely fantastic to deal with in every way. Shania was always very quick to respond to emails and extremely patient with the endless questions I had to ask. Pricing was excel... See more

Company replied

Rated 5 out of 5 stars

Incredible experience! Ben handled everything so promptly, and so prefessionally. The quality of the lanyards were perfect. I ordered the VIP printed lanyards for our staff conference weekend, all of... See more

Company replied

Rated 5 out of 5 stars

The Lanyards Factory provided us with ID card printer & supplies. Their staff were very helpful, shipping was quick and they have been available when we needed follow up support. Would highly recomm... See more

Company replied

Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

We supply Australia's most comprehensive range of lanyards. Direct from our factory to your doorstep in record time with optional rush service and 100% free design team at your disposal. Talk to us for all of your lanyard and identification needs today.

Price Beat Guarantee

Find a lower price on an identical item within Australia and we'll beat it!

Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

555 reviews

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Rated 4 out of 5 stars

Great and quick service!

Great and quick service!
We received well the big order for lanyards, perfectly on time for our event.
The only small note I wish I would have been informed about: the details for the delivery; I had been receiving notification for a DHL: delivery from China, but I thought it was a scam when in fact it was the lanyards delivery and never got back to these messages, luckily the parcels were still delivered even though I never confirmed.

June 27, 2022
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Reply from Lanyards Factory

We're glad to hear that your large order of lanyards arrived perfectly on time for your event. We appreciate your note regarding the delivery notifications and will work to improve our communication in the future. We're thrilled that everything arrived safely, and we look forward to serving you again! Thanks for your trust!

Rated 5 out of 5 stars

Exceptional service And quick delivery

Exceptional service easy to follow website and the delivery was super quick.
Highly recommend the lanyard for any of your requirements

June 24, 2022
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Reply from Lanyards Factory

We truly appreciate your recommendation and it's our pleasure to serve you! We're delighted to hear that you found our website easy to navigate and that your delivery was super quick. Thanks so much for choosing us!

Rated 5 out of 5 stars

Great service

I have made 2 purchases from the Lanyard Factory and both have been dispatched quickly and as ordered.

June 18, 2022
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Reply from Lanyards Factory

It's our pleasure to provide you with the best service! We can't wait to serve you again!

Rated 5 out of 5 stars

The Lanyards Factory service was…

The Lanyards Factory service was excellent. Just what we needed as our order was urgent. We received it within 2 days.

June 15, 2022
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Reply from Lanyards Factory

Thank you for your kind words! We’re delighted to hear that our service met your urgent needs and that you received your order within 2 days. We look forward to serving you again!

Rated 5 out of 5 stars

Why can't all companies operate like…

Why can't all companies operate like these guys? Professional, attentive, good product, great value, excellent service - a pleasure to deal with.

June 10, 2022
Unprompted review
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Reply from Lanyards Factory

Thank you for your wonderful feedback! You made our day with your kind words about our professionalism, attentiveness, and service. We're thrilled you found great value in our products. We look forward to serving you again!

Rated 5 out of 5 stars

Great company to do business with

This company is so good getting their online orders out super quick. Great to feel your orders are important, thank you

June 9, 2022
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Reply from Lanyards Factory

It’s wonderful to hear that you found our online ordering process quick and efficient. We’re glad you feel valued as a customer. Thank you for your support!

Rated 5 out of 5 stars

We found what we wanted at a reasonable…

We found what we wanted at a reasonable price, ordered the goods, paid via card and the order was delivered in a timely manner. The goods were in good order and just what we ordered. What more can you ask for. Thank you and well done.

June 7, 2022
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Reply from Lanyards Factory

We're glad you found what you needed at a reasonable price and that your order was delivered on time and in good condition. Your satisfaction means a lot to us, and we appreciate your kind words! We hope to see you again soon.

Rated 5 out of 5 stars

Very helpful

Very helpful, sorted quickly, great staff

June 6, 2022
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Reply from Lanyards Factory

We're always happy to help! Thank you for choosing us!

Rated 5 out of 5 stars

Very professional and helpful before…

Very professional and helpful before placing our order. Order was shipped very quickly. Would highly recommend Lanyard's Factory

June 6, 2022
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Reply from Lanyards Factory

Thank you for your kind words! We're glad to hear that you found our team professional and helpful before placing your order. It's great to know your order was shipped quickly. We truly appreciate your recommendation!

Rated 3 out of 5 stars

The order was lost and had to be…

The order was lost and had to be reordered. It was good that it was done at the cost of Lanyard Factory but it meant the lanyards came late. Appreciate support in getting them in the end. Maybe different couriers are needed.

June 3, 2022
Rated 1 out of 5 stars

Order got lost in the system

Order got lost in the system, and therefore was delivered after the event we needed them for. The courier then delivered the order to the wrong house, and we still haven't received a refund for our order. We are being told we have to return the order to the warehouse first, although we never received the order.

June 2, 2022
Rated 5 out of 5 stars

Highly recommended!

Lanyards Factory were absolutely fantastic. Fast communication and delivery. Highly recommended!

June 1, 2022
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Reply from Lanyards Factory

Thank you for your recommendation! We're thrilled to hear that you had a fantastic experience with our communication and delivery. We look forward to serving you again!

Rated 5 out of 5 stars

Followed up when delivery company…

Followed up when delivery company failed to deliver. Much appreciated.

May 31, 2022
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Reply from Lanyards Factory

We appreciate your understanding, and we're glad we could follow up when the delivery company faced issues. We look forward to serving you again!

Rated 5 out of 5 stars

Great quality product

Great quality product. Exactly as advertised.

May 29, 2022
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Reply from Lanyards Factory

Thank you! We're thrilled you loved the quality and found it exactly as advertised!

Rated 4 out of 5 stars

Order was misplaced

Order was misplaced, but swift action was taken when notified

May 26, 2022
Lanyards Factory logo

Reply from Lanyards Factory

Hi David! Thank you for your understanding! We're glad we could take swift action to resolve the issue with your misplaced order. We look forward to serving you better in the future!

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