Lanyards Factory Reviews 554

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Lanyards Factory were extremely easy to deal with, professional and delivered on very short timeframes an amazing, customised company lanyard for our conference exactly to what was requested. Don't bo... See more

Rated 5 out of 5 stars

Lanyards Factory were absolutely fantastic to deal with in every way. Shania was always very quick to respond to emails and extremely patient with the endless questions I had to ask. Pricing was excel... See more

Company replied

Rated 5 out of 5 stars

Incredible experience! Ben handled everything so promptly, and so prefessionally. The quality of the lanyards were perfect. I ordered the VIP printed lanyards for our staff conference weekend, all of... See more

Company replied

Rated 5 out of 5 stars

The Lanyards Factory provided us with ID card printer & supplies. Their staff were very helpful, shipping was quick and they have been available when we needed follow up support. Would highly recomm... See more

Company replied

Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

We supply Australia's most comprehensive range of lanyards. Direct from our factory to your doorstep in record time with optional rush service and 100% free design team at your disposal. Talk to us for all of your lanyard and identification needs today.

Price Beat Guarantee

Find a lower price on an identical item within Australia and we'll beat it!

Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

554 reviews

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Rated 5 out of 5 stars

Great service and prompt delivery and…

Great service and prompt delivery and communications.

April 19, 2022
Lanyards Factory logo

Reply from Lanyards Factory

Your satisfaction is our number one priority. We appreciate your feedback and hope to serve you again in the future!

Rated 5 out of 5 stars

Next level, amazing communication!

I placed a rush order for lanyards and just received then. They look amazing!
Absolutely fantastic communication, perfect detail, quick production and great delivery. Thank you to Shania for all your help!

April 19, 2022
Lanyards Factory logo

Reply from Lanyards Factory

We're thrilled to hear that you loved the lanyards and appreciated our communication and service. A big thank you from the team! We look forward to serving you again! Thank you so much for your trust!

Rated 5 out of 5 stars

Very good product only problem is extremely slow delivery

Very good product only problem is Delivery, extremely slow to the point you begin to think it has been lost in the post, this should be rectified if you want to continue with On Line Shopping

April 18, 2022
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Reply from Lanyards Factory

Thank you for your feedback! We're glad to hear you were satisfied with the product. We apologise for the slow delivery and understand how frustrating that can be. We're working to improve our shipping times for a better online shopping experience. We appreciate your understanding and look forward to serving you better in the future!

Rated 4 out of 5 stars

Quick service and delivery

Quick service and delivery. Initial problem with order was sorted very quickly

April 15, 2022
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Reply from Lanyards Factory

We're delighted to hear that you experienced quick service and delivery. We're also glad we could resolve the initial issue swiftly. We look forward to serving you again!

Rated 5 out of 5 stars

This service was quick and easy to use

This service was quick and easy to use. Quality was good and delivery in good time, an excellent service.

April 11, 2022
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Reply from Lanyards Factory

It's our pleasure to make the process easy for you! We're happy to know you were satisfied with the quality and timely delivery. Thank you for your feedback, and we look forward to serving you again

Rated 5 out of 5 stars

Great product in a short-frame.

Great product in a short-frame.
The team also a pleasure to work with!

Thanks for your help!

April 10, 2022
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Reply from Lanyards Factory

We are delighted to hear you enjoyed the product and had a great experience with our team! Thank you for your kind words!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very happy with our RATs.

April 9, 2022
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Reply from Lanyards Factory

Your satisfaction is our priority! We can't wait to assist you again, Chantelle! Thanks so much!

Rated 3 out of 5 stars

Incorrect product sent

The ordering process was very easy to use. Unfortunately I was sent 50 face shields instead of 50 face masks. I rang the company and they sent the face masks immediately via Express Post. They apologised and sent me information for the return, via courier, of the face shields. There was no cost incurred by me.
I realise this was a glitch in the system. The face masks are excellent and I would order from Lanyards Factory again.

April 8, 2022
Rated 5 out of 5 stars

Easy to order online

Easy to order online, quick responses from sales personnel and quick turnaround time. Very pleased with the products.

April 8, 2022
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Reply from Lanyards Factory

We're happy to make the process easy for you! Thank you for your kind words about our quick responses and turnaround time. We're grateful to hear you’re pleased with the products!

Rated 5 out of 5 stars

Key rings looked good and really…

Key rings looked good and really appreciated your help with providing options

March 30, 2022
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Reply from Lanyards Factory

We're happy to provide you with options! Thank you for your feedback—it's great to hear you liked the key rings. We look forward to serving you again!

Rated 5 out of 5 stars

the team were great and we love the…

the team were great and we love the product!

Wil use again.

March 24, 2022
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Reply from Lanyards Factory

You made our day with your kind words! We're glad you love the product and found our team great. We look forward to serving you again!

Rated 5 out of 5 stars

Amazing service and quick delivery

Amazing service and quick delivery.
I will be dealing with them next time I need to make an order

March 22, 2022
Lanyards Factory logo

Reply from Lanyards Factory

It's our pleasure to provide you with the best service! Thank you for choosing us! We can't wait to work with you again!

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