Laptopbatterydirect Reviews 513

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality of the batteries and their perfect fit. Many people appreciate the competitive pricing and the prompt, efficient delivery service, often receiving their orders within a few days. The inclusion of helpful tools for installation is also frequently highlighted as a significant positive. However, some customers reported issues with battery longevity, with a few experiencing major failures or significant degradation within 9 to 13 months, despite the advertised 12-month warranty. There were also isolated concerns regarding customer service responses to these warranty claims and confusion with delivery addresses due to a third-party parcel service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Price

Reviewers mention positive feedback about price. Customers are pleased with the competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very we... See more

Company replied

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheap good came with tools

Cheap good came with tools

July 28, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our price and product.

If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast dispatch of goods ordered

Fast dispatch of goods ordered. Laptop battery received in good condition and easy to install.Have saved this website for future purchases.

July 17, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your kind review! We’re delighted to hear that your battery arrived quickly, in good condition, and was easy to install. It means a lot to us that you’ve saved our website for future purchases. If you ever need any assistance, please don’t hesitate to reach out – we’re always here to help.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great service

Great service.
Best price. Fast delivery. Frequent delivery updates. Plugged in and it works exactly as it is supposed to. No hassles.
Great job.

July 9, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our price, fast delivery, and the performance of your new battery.

If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick and easy Dell replacement

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions about how to install it. That was unexpected. Very pleased. Started without a hitch.

July 9, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your great review! We’re thrilled to hear that your new Dell Latitude 7320 battery arrived faster than expected and at the best price. It’s wonderful to know that our installation instructions were helpful and that everything is working perfectly.

If you need any further assistance in the future, we’re always here for you.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Wow.

Wow.. the right price, the communications, the speed of handling and shipping, and the speed of the delivery itself.. unbelievable, thank you.. I am highly recommending this seller.. well worth five (5) stars..

July 9, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your amazing review and recommendation! We’re delighted to hear that you were happy with the price, communication, and fast delivery. Your five-star rating truly means a lot to us.

If there’s anything you need in the future, please feel free to reach out anytime.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

replacement battery AP1505L for ACER Spin 5

Purchased 11.25V 45.3Wh replacement battery, Acer AP1505L, There was no issue locating the required battery on the web site or with placing the order, it was delivered in reasonable time, the tracking / status information kept me informed of the delivery status. The battery has been installed and after an initial charge appears to be working as expected.

July 7, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Thank you so much for your detailed feedback.

We’re glad to hear that you found the ordering process smooth and that your battery arrived on time with clear tracking updates. It’s great to know that the Acer AP1505L battery is working well for you after installation.

If you need any further assistance or have questions in the future, please feel free to contact us. We’re always here to help.

Best regards,
laptopbatterydirect.com.au Team

Rated 1 out of 5 stars

Beware foreign transaction costs

I specifically looked for an Australian company based on delivery from within Australia. But they are not! My payment went to a HK company, and I got stung a foreign transaction fee. Beware! Otherwise delivery was quick and efficient

June 30, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

I'm really sorry to hear about the foreign transaction fee you encountered. It's understandable that you were looking for an Australian company to avoid such issues. We appreciate your feedback and will take this into consideration to improve our service.

Our customer support team will reach out to you directly to discuss your specific situation and to ensure that you are satisfied with the resolution.

We apologize for any inconvenience caused and thank you for bringing this to our attention. We are committed to providing a positive experience for all our customers and will take immediate action to address your concerns.

If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Surface Book 1 battery purchase

Bought the Surface Book 1 screen battery. I am impressed with the tracking, and the notifications for my order. It was well packaged and came with some tools to pry and unscrew. This is my second purchase as my first was the base battery which is still holding strong.

July 1, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that you're impressed with the tracking and notifications for your order, and that the packaging was well done. It's great to know that the included tools were helpful for the installation process.

We're also very happy to hear that this is your second purchase with us and that your first battery is still holding strong. Your satisfaction is our top priority, and we're glad we could meet your expectations again.

If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

It really worked

It really worked! I was a bit anxious about getting the right battery and installing it, but it was quick and easy. Plus the tools that were really handy

July 1, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the battery worked perfectly and that the installation process was quick and easy for you! It's great to know that the included tools were handy and made the process even smoother.

If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Solid product.

This was my first order with them, and the entire process was easy; they had the product I needed. The delivery was also very fast.
Great work, keep it up.

June 26, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that your first order with us was easy and that we had the product you needed. Fast delivery is something we strive for, so we're glad to hear it met your expectations.

If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.

Enjoy your new purchase, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Well priced, well packaged, quick delivery

Good prouct - well priced, well packaged, quick delivery and installation tools included.
What more could you ask for!

June 26, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the product was well priced, well packaged, and delivered quickly! It's great to know that the included installation tools were helpful. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great Online Company to Deal with

The order was processed quickly, and I received my new laptop battery in less than a week. The battery was well packed and came with fitting tools. There were some helpful battery care instructions and the replacement battery fit perfectly. The battery keeps a good charge. I'm very happy with this supplier.

June 24, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful review! We're thrilled to hear that your order was processed quickly and that you received your new laptop battery in less than a week. It's great to know that the battery was well packed, came with fitting tools, and included helpful care instructions.

We're especially happy to hear that the replacement battery fit perfectly and keeps a good charge. Your satisfaction is our top priority, and we're glad we could meet your expectations.

If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

The battery I ordered was delivered…

The battery I ordered was delivered before schedule and works perfectly. Would highly recommend.

June 23, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the battery arrived before schedule and works perfectly! Thank you for your recommendation. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Excellent quality, great price & quick delivery

Excellent quality product at a great price with quick delivery. Installation was very easy and all the tools were provided. Thank you for a great customer experience.

June 26, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality, price, and quick delivery of the product. It's great to know that the installation was easy and that all the tools were provided.

Your satisfaction is our top priority, and we're glad we could provide you with a great customer experience. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast turn around.

Fast turn around.
Very impressed.
Thank you !

June 20, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're thrilled to hear that you're very impressed with the fast turnaround! Thank you for your kind words and for choosing us. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delivery on time.

Delivery on time.
Thanks

June 19, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the delivery was on time! If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for your positive feedback!

Best regards,
laptopbatterydirect.com.au Team

Rated 1 out of 5 stars

Misleading "1 Year Warranty" policy

Their policy of "We offer 12 months warranty on our all batteries! During this period, if your battery fails, we will replace your battery with a new one." which is plastered on the main page is misleading. Be very aware of their "Tiered Warranty Coverage" before you purchase. The battery I purchased suffered a major failure within 12 months and the customer representative would only offer me a partial rebate off my next purhase.

June 18, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We are sorry to hear about the issues you experienced with our warranty policy. This has obviously been an unpleasant experience for you, and I understand your concerns about the clarity of our warranty policy.

Rest assured that we take your feedback very seriously and hope to resolve this issue as soon as possible.

We will conduct an internal review of the warranty policy to ensure that it is clear and transparent. We want to ensure that customers fully understand the terms and conditions before purchasing.

Regarding the battery failure issue you experienced within 12 months, we will conduct a detailed investigation. We want to ensure that you receive a fair and reasonable solution. If the warranty policy stipulates a full replacement for a faulty battery during the warranty period, we will honor this commitment.

Our customer service team will contact you directly to discuss your specific situation and ensure that you are satisfied with the solution. We hope to provide you with satisfactory service.

Again, we apologize for any confusion or inconvenience this may cause. We value your feedback and are committed to providing a positive experience for all our customers.

If you have any other questions or need additional assistance, please feel free to contact us directly.

Thank you for letting me know.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good quality

June 18, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the delivery was quick and the quality met your expectations! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, great packaging and fast delivery. I am very inexperienced with replacing my own laptop batteries, but got it done for less than $100 instead of purchasing a new laptop for $1500. Very happy with my purchase, and will definitely use this supplier again.

June 16, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you were able to replace your laptop battery yourself and saved a significant amount of money compared to purchasing a new laptop. Your satisfaction is our top priority, and we're glad we could help you achieve that.

We appreciate your kind words about our competitive pricing, great packaging, and fast delivery. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.

Enjoy your revitalized laptop, and thank you again for choosing us! We look forward to serving you again in the future.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great Battery perfect fit works 100%…

Great Battery perfect fit works 100% very satisfied thank you

June 13, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the battery is a perfect fit and works 100%! Thank you for your satisfaction and kind words. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!

Best regards,
laptopbatterydirect.com.au Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look