LaptopParts.ca Reviews 

185
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and prompt order processing, mentioning that items arrive quickly and in excellent condition. Consumers also highlight the accurate product descriptions, helpful owner messages, and high quality of the replacement parts they receive for their computers. Many buyers express satisfaction with the competitive pricing and confirm they will purchase again for future repair needs. Some people were dissatisfied with shipping times or product specifics, noting that delivery occasionally took longer than expected or items required careful checking. A few reviewers also experienced minor issues with compatibility, product titles, or carrier delivery notifications.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly and match descriptions... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting quick shipping times and... See more

Quality

Clients share satisfaction on quality, noting that the items received are genuine, in perfect condition, and... See more

Order

Reviewers highlight positive aspects of order, noting that items arrive quickly in excellent condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate, compatible models for the parts were clearly listed. Product arrived in the expected time frame and were well packaged. The email (automatic or not) from the owner th... See more

Rated 5 out of 5 stars

The part I order was shipped quickly and was exactly what I was looking for to repair a customers Mac Mini. The price was reasonable and the product was in perfect condition. I will be looking to thes... See more

Rated 5 out of 5 stars

The screen and battery I needed were easy to find and identify on the website during my search. The processing was within a day and I was given confirmation of a delivery and a tracking number promptl... See more

Rated 5 out of 5 stars

I received the battery I ordered in a short amount of time and it arrived in excellent condition. I was also able to get a discount because I bought a battery from Laptopparts.ca before, and they send... See more


Company details

  1. Electronic Parts Supplier

Information provided by various external sources

LaptopParts.ca is the largest reseller of brand name replacement parts in Canada. We have the largest inventory in Canada of Laptop Parts available online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(185)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the cord and it works

Got the cord and it works. Took about 2 weeks (lot longer than Amazon prime), but no complaints so far. The price was right. Little more than the dollar store but I didn’t have to get out of bed and drive to 10 different dollar stores to find this very specialized product. I have bookmarked this supplier and will use them again if needed.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer.

First time buyer. Product was exactly as ordered and was delivered waaaaaaay earlier than expected. Easy, friendly order process.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Received a battery claimed to be OEM

Received a battery claimed to be OEM, the battery looks nothing like the original battery that was being replaced. NO matrix codes or serial numbers posted on the battery. Installed the battery and turned the laptop on to receive the same error that I had before the battery replacement " Battery Service Required"

Reached out to the service team about my concern and received one response on how I would like to proceed with replacement and then crickets after that. Multiple attempts to reach out and getting no correspondence.

June 26, 2025
Unprompted review
Rated 4 out of 5 stars

I wasn't at home when package arrived

I wasn't at home when package arrived, so didn't receive it then. The note that courier left I read that he would be coming again next day. But he didn't come. I went to UPS store and learned there at I would need to call to request courier's return. That requirement wasn't included in the note; why?

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

The battery for my laptop was easily…

The battery for my laptop was easily found in the online store. It was a snap to order, and the part was shipped quickly. When I received the battery, it was packed well, and it worked great. I would recommend anyone looking for computer parts to check out LaptopParts.ca. It is also nice that it is a Canadian company 🇨🇦👍🏻.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

We were sent the bad parts TWICE

We were sent the wrong parts TWICE. I had an electronics tech install the first screen and it was not functional. In hinds sight, I suspect we were not sent what we ordered. We reached out and the company sent a “replacement screen” which was an iPad 7 screen when we needed/ordered an iPad 9 screen. Third time is a charm and an iPad 9 screen has finally arrived, however I was not compensated for my time or ware and tear on my device after a failed installation.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience. Shipped and received within two days.
I had questions on the colour that was in stock and they were extremely accommodating.
Purchased a Macbook screen and it was in perfect condition.
Will definitely be my go to

June 12, 2025
Unprompted review

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