Wonderful latte art workshop! The class was very informative and really fun. Plus, a bunch of yummy coffee to drink ;) Our instructor, Pierre, was very helpful and made the experience highly enjoya... See more
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I recently purchased two espresso cups from Café de l’Arbre, and I couldn’t be more impressed. The quality is exceptional—the cups feel wonderfully crafted, with a design that is both beautiful an... See more
Company replied
the best coffee and the warm friendly people who work there. knowledgeable staff this is my favorite coffee and I have traveled the world seeking the perfect cup(s)
Company replied
Delivery and shipping was very fast, but one of the eight cups I ordered was damaged and I complained about it. However, no one responded, neither to the E-Mail nor the contact form on the website. As... See more
Company details
About L'Arbre à Café
Written by the company
Créé en 2009 et plébiscité par les plus grands chefs et artisans, L’Arbre à Café est producteur-torréfacteur et distributeur de cafés hautement gustatifs, durables et humains (entreprise à mission certifiée B Corp).
Nos valeurs et nos engagements correspondent aux aspirations profondes de notre société et des consommateurs : agriculture biologique et biodynamique, direct producteur et prix justes, carbone compensé et agroforesterie, innovation et excellence, qualité de service et proximité.
Nos valeurs et nos engagements correspondent aux aspirations profondes de notre société et des consommateurs : agriculture biologique et biodynamique, direct producteur et prix justes, carbone compensé et agroforesterie, innovation et excellence, qualité de service et proximité.
Contact info
51 rue du Commandant Mouchotte, 94160, Saint-Mandé, France
- 01 84 17 41 17
- serviceclient@larbreacafe.com
- larbreacafe.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent cafe
September 30, 2023
Reply from L'Arbre à Café
Bonjour Jean-Philippe, Vraiment navré pour cela. Nous prenons vite contact avec vous si ce n'est déjà fait. Nous en informons aussi notre transporteur.
Best coffee in Paris!
June 2, 2023
Reply from L'Arbre à Café
Dear Ben,
Thank you for your great message.
Have a good day.
Reply from L'Arbre à Café
Bonjour Emilie,
Nous vous remercions pour votre retour positif et vous souhaitons une excellente journée.
Qualite du café sublime et gout fidele…
Qualite du café sublime et gout fidele a la description
March 15, 2023
Top !!!!!!!!!!!!!!!
February 20, 2023
Great experience from an excellent product
The coffee is of great quality. The packaging is exceptional. The coffee beans were safely protected. The people are professionals.
December 19, 2022
Customer service took quite some time
Delivery and shipping was very fast, but one of the eight cups I ordered was damaged and I complained about it. However, no one responded, neither to the E-Mail nor the contact form on the website. As a last try I contacted them on Instagram and finally they replied and solved the problem by sending out one new cup. That's what I call service and also a good solution even if it took a little longer in the end.
November 28, 2022
How coffee should taste
Hands down, one of my top three favorite coffee shops in the world.
August 28, 2022
Everything perfect.
June 1, 2022
Très très bon 😻
April 18, 2022
Fresh and perfect roast every time
Fresh and perfect roast every time. Transparent supply chain harvest to table.
April 9, 2022
Wonderful latte art workshop!
Wonderful latte art workshop! The class was very informative and really fun. Plus, a bunch of yummy coffee to drink ;)
Our instructor, Pierre, was very helpful and made the experience highly enjoyable!
I can recommend this class to anyone who enjoys coffee!
March 26, 2022
Unprompted review
My order does not arrive and nobody…
My order does not arrive and nobody answers, this is not good service at all.
February 19, 2022
Reply from L'Arbre à Café
Hello,
Thank you for your message.
As your probably know, our team has send your order two weeks ago.
As mentioned by Chronopost, your order is currently in transit but a difficulty was encountered.
We let you know if we are more details.
Regards.
Manon
Didn’t send the goods
February 17, 2022
Reply from L'Arbre à Café
Hello,
We are sorry. As already seen with our customer service, we can't deliver to eastern countries due to Covid situation.
We hope this situation to change asap.
As mentioned, you have been refunded several weeks ago.
Regards.
Manon
I would absolutely recommend it
I would absolutely recommend it! Nice communication skills and the products were meeting my expectations. I will definitely buy from it again. You won one happy customer!
May 12, 2021
Unprompted review
The coffee is incredible as well as the…
The coffee is incredible as well as the service. They even send me a small sample of a really good coffee.
Thanks!
May 4, 2021
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