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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the team's responsiveness, helpfulness, and professional approach. Many appreciate the clear and straightforward rules, which contribute to a smooth and transparent user experience without hidden conditions or complicated restrictions. People also praise the fast and hassle-free payout process, often completed within hours, and the overall reliability of the service. However, some people were dissatisfied with the payment process, reporting that payouts were rejected or accounts were affected due to rule changes or unclear policies. These customers mentioned issues with communication deteriorating after such incidents and feeling that their earnings were unfairly retained.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting issues such as delayed or denied... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many describing it as top-notch, amazing,... See more

Service

Reviewers highlight positive aspects of service, with many praising the firm as a solid and reliable prop... See more

Staff

Users describe positive interactions with staff, highlighting the team's professionalism, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the clear rules, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lark Funding just released Lark3.0, which is revolutionizing the prop firm space. It includes instant funding, 1 step, and 3 step evaluation models, a 3 month salary even if you don't profit, a free... See more

Rated 4 out of 5 stars

Everything about their is fantastic challenge program . It has a two-step system with a 10% total drawdown, a 5% daily drawdown, and weekly withdrawals. There's not even a one-day minimum pass require... See more

Rated 4 out of 5 stars

I recently joined Lark Funding, and honestly, I’ve had a pretty good experience so far. I took their evaluation challenge and really liked that there’s no time limit — that helped me trade patiently... See more

Rated 4 out of 5 stars

I highly recommend Lark Funding! The payout process is incredibly fast, often completed within 6 hours. The rules are clear with no hidden consistency traps, and the variety of 1-step, 2-step, and 3-s... See more


Company details

  1. Alternative Financial Service

Written by the company

Demo Prop Trading. Minus The Nonsense.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

580 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

$400k Funded Trader's Accounts Terminated for an Unwritten "Ghost Rule". Run Away from this company

Before I explain my 1-star review, let me establish my history with Lark Funding. I was a successfully funded trader managing $400,000 in total capital across my accounts. I had passed two separate evaluations (March & May 2025) and made multiple significant withdrawals totaling nearly $10,000 (June & July 2025). I have the official certificates for all of these achievements and was a huge advocate for their platform.

This positive relationship ended abruptly on August 25, 2025.

1. The Sudden Termination:
Out of the blue, I received an email stating that my two profitable funded accounts (5004013 & 5004991), totaling $400k, were suddenly terminated for allegedly using "copy trading." I was shocked, as I am my own algorithm developer and have never shared my systems.

2. My Explanation & Offer of Proof:
I responded immediately with a detailed explanation. My proprietary EAs are coded for the MT5 platform, but Lark Funding operates on cTrader. Because of this, I have a technical need to use a "bridge" software (like Duplikium) to copy trades from my own MT5 master account to my own Lark Funding cTrader account.

I am not copying another person; I am copying myself. I offered to prove this with a live screen share, showing my source code, my personal VPS, and my Duplikium dashboard, which clearly lists my accounts under my name, Erick Sanabria Lopez.

3. Lark Funding's Shifting Argument:
Lark Funding disregarded my evidence. They shifted their reasoning from accusing me of copying a third party to claiming I violated a vague, internal "blanket policy" against "any form of copy trading," regardless of the source or intent. This "policy" is not written in their public Terms and Conditions.

4. The Direct Contradiction with Their Own Rules:
This is the most critical part. I sent a final appeal on September 8th. In it, I provided a link to their own Helpdesk article titled "Is anyone else allowed to trade my account for me?". The article makes it crystal clear that the rule's spirit is to prevent ANOTHER PERSON from trading your account. I explained that I was in 100% compliance with their written rule, and that their secret "blanket policy" was being used as an excuse.

5. The Final Response: Complete Silence.
Since my final, evidence-based appeal on September 8th—where I confronted them with their own written rules—I have received two full weeks of complete silence. They have chosen to ignore a legitimate dispute rather than address the contradiction.

Conclusion:
To be clear: Lark Funding terminated a profitable, $400k trader with a history of successful withdrawals based on a secret "internal policy" that is not written in their terms and directly contradicts their own public articles. When presented with undeniable proof of their inconsistency, they chose to completely ghost their client.

Is this the behavior of a fair and transparent prop firm? Or is this a way to remove profitable traders from their books?

I have the entire email chain saved to back up every single claim made here. I am writing this review to warn the trading community. Run away from this scammers.

August 25, 2025
Unprompted review
Lark Funding logo

Reply from Lark Funding

Erick, we want to address your review with full transparency and clarify the facts around this matter.

You successfully passed two evaluations with us and we processed two separate payouts totaling $9,744.88 on June 25th and July 1st, 2025. Your accounts were only breached on August 25th after our systems detected that both accounts (5004013 and 5004991) were being operated via third-party trade copier EAs — specifically Traders Connect and Duplikium — rather than through direct, manual trading activity.

This is not a “ghost rule.” Our Prohibited Trading Strategies clearly list the use of any account management services, “pass your challenge” services, or copy trading of any kind as a direct violation of our Terms & Conditions. For complete transparency, we even attached screenshots from our internal systems confirming these API connections when we emailed you on August 25th, at which point our team clearly stated that the decision was final.

Contrary to your review, there was no silence on our part, and the enforcement of this rule is applied consistently across all accounts to protect the integrity of our programs.

While we understand this may be disappointing, our position remains unchanged as the evidence confirming third-party copy trading usage is conclusive.

- Matt, CEO

Rated 5 out of 5 stars

Got already 2 payout,I started with…

Got already 2 payout,I started with Lark funding 2 months ago, passed the challenge and now I've made 2 payout already. a little bit of delay with the second one but at the end both arrived without problem, support answer pretty fast, it would be nice to have support chat on the dashboard but at the end they answer pretty fast per mail so I cannot complain.
thank you
Matteo

September 23, 2025
Unprompted review
Lark Funding logo

Reply from Lark Funding

Congratulations on the incredible payouts, Matteo! Thank you for your support!

- Matt, CEO

Rated 5 out of 5 stars

Simple Success

The process has always been so simple and streamlined. The communication is quick and clear. The payouts are super fast!

August 29, 2025
Unprompted review
Lark Funding logo

Reply from Lark Funding

Thank you for the kind review, Kimberly!

-Matt, CEO

Rated 5 out of 5 stars

One of the best in town

One of the best in town, lenient rules, flexible and competitive prices, Great customer service. Fastest payout. Highly recommend.

August 1, 2025
Unprompted review
Lark Funding logo

Reply from Lark Funding

Thank you for the kind review, Sohail!

-Matt, CEO

Rated 5 out of 5 stars

Great overall experience

Great platform for a prop firm
Larkfunding simplicity is top notch from their simple straight forward trading rules to their automated evaluation accessment ( no delays getting your phase two account, once you pass phase one account, phase two account activate automatically)
These features are game changers for me

September 2, 2025
Unprompted review
Lark Funding logo

Reply from Lark Funding

Thank you for the kind review, Jacobi!

-Matt, CEO

Rated 5 out of 5 stars

Fantastic funded account firm

First funded account firm I have seen that genuinely wants you to succeed and ensures this by providing a large amount of training materials that are easy to follow and informative along with a dedicated community forum. Very happy and will be using this company many times in the future to assist my trading carer.

September 1, 2025
Unprompted review

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