Lasagne Gelsomi Reviews 36

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have ordered different types of lasagnas from Gelsomì and I have never been disappointed. Their service is quick and reliable. The online order process is so easy and it always keeps you updated on... See more

Company replied

Rated 5 out of 5 stars

These guys are amazing. Love love love their tasty lasagnes. We tried quite a few of their lasagnas but our favourite still remains, pistachio is so delicious and creamy 😋 And we also love their to d... See more

Company replied

Rated 2 out of 5 stars

Firstly, lasagna is good, and I also appreciated the environmental friendly packaging. There were some issues with booking and delivery. 1 - I was given a code for a free pudding that was not rec... See more

Rated 5 out of 5 stars

I had a great experince with them. The product was well packed, kept nice and cold, good delivery tracking! About the taste was absolutly outstanding proper simple high quality flavour! Well done an... See more

Company details

  1. Meal Delivery
  2. Italian Grocery Store
  3. Italian Restaurant
  4. Pasta Shop

Written by the company

Lasagne Gelsomi is the artisanal boutique in London that produces authentic Italian handmade lasagne, made to order and delivered fresh throughout the UK. Research of the best seasonal ingredients, small production philosophy and authentic recipes are reflected in a seductive taste and genuine desire to share delightful moments with family and friends.


Contact info

4.0

Great

TrustScore 4 out of 5

36 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A few weeks back

A few weeks back, I purchased and froze some chicken mushroom lasagne. We tried it tonight and found it quite lacking. Perhaps it was an off day in the kitchen, but the dish ended up being overly salty and mushy, falling short of expectations. As someone who enjoys cooking and making lasagne from scratch, I wanted to give this product a shot, but it's not something I’d try again. Additionally, it's quite pricey for the quality offered, which doesn't seem authentically lasagne-like. I'd be interested in seeing the manufacturing process to understand how it's put together!

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

Delicious product but terrible delivery…

Delicious product but terrible delivery service and no shows. My last 2 orders were never confirmed leaving me to follow up only to find that the company were never planning to fulfil my order

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great experince!

I had a great experince with them. The product was well packed, kept nice and cold, good delivery tracking!
About the taste was absolutly outstanding proper simple high quality flavour!
Well done and thank you

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great meal!

Ordered this for my cousins in London as a surprise gift. I live in the US, and they made the whole process so easy.
My cousins loved the food and would highly recommend! Definitely a winner of a meal :)

December 20, 2024
Rated 5 out of 5 stars

Delicious food delivered promptly and…

Delicious food delivered promptly and in perfect condition. Restored 4 of us after a very challenging day, just as Italian food should do! Mille grazie 🙏

December 10, 2024
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Reply from Lasagne Gelsomi

Ciao Amanda,

Thank you so much for your lovely feedback! We’re truly touched to know our food brought comfort to you and your loved ones. We sincerely hope that the challenging day is now just a memory and wish peace and serenity to your whole Family.

Mille grazie again, and we look forward to cooking for you soon!

With warmth,
The Gelsomi Family ❤️

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Easier to order, great communication and wonderful authentic lasagna. Highly recommend

November 16, 2024
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Reply from Lasagne Gelsomi

Thank you so much for this splendid review! It’s such a pleasure to hear that we’ve been able to meet all your expectations. We truly look forward to welcoming you back soon!

Best regards,
The Gelsomi Family

Rated 5 out of 5 stars

Absolutely tasty and delicious ordered…

Absolutely tasty and delicious ordered 3 taster trays.

November 12, 2024
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Reply from Lasagne Gelsomi

Ciao Elizabeth, thank you for this splendid 5-star review. We are thrilled to hear you have enjoyed our lasagne—we look forward to welcoming you back soon!

Best regards,
The Gelsomi Family

Rated 2 out of 5 stars

I ordered a couple of weeks ago and…

I ordered a couple of weeks ago and froze the chicken mushroom lasagne. We had this evening and pretty disappointed, maybe it was a bad day in the kitchen but it was salty, mushy and just not very good. I cook and make lasagne but thought I’d give this a try, not again… also very expensive for what you get, someone’s not really making genuine lasagnes here! Happy to have a look around the factory making process to see how it’s made etc!

November 14, 2024
Unprompted review
Rated 2 out of 5 stars

Firstly

Firstly, lasagna is good, and I also appreciated the environmental friendly packaging.
There were some issues with booking and delivery.
1 - I was given a code for a free pudding that was not recognised at check out. So no free pudding.
2 - Your website says you can choose the delivery time. I didn’t see this option. A delivery slot time was given after placing the order, once was already paid.
3 - The delivery time was fist by 7:30pm, then got a message that it was delayed: by 8pm. It arrived after 8pm.

October 26, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service , friendly Food tasted great good product
Updates

July 19, 2024
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Reply from Lasagne Gelsomi

Ciao Ivor,

Many thanks for taking the time to leave this lovely 5-stars review!

The Gelsomì Family

Rated 5 out of 5 stars

fantastic flavour

delicious...

June 16, 2024
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Reply from Lasagne Gelsomi

Ciao G,

Many thanks for taking the time to leave us this 5-star review.

Looking forward to bringing you some new flavors soon!

The Gelsomì Family

Rated 5 out of 5 stars

The lasagna was very nice

The lasagna was very nice, the service great and the guests appreciated them very much

June 11, 2024
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Reply from Lasagne Gelsomi

Ciao Alessandra,

We are thrilled to hear that your overall experience with us was a success!

Many thanks for this lovely review, and we can't wait to see you back soon!

The Gelsomì Family

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

June 6, 2024
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Reply from Lasagne Gelsomi

Ciao Rowan,

Many thanks for taking the time to leave this fabulous 5-star review. We really look forward to welcoming you back soon!

The Gelsomì Family

Rated 5 out of 5 stars

Delicious lasagna and great customer…

Delicious lasagna and great customer service, only problem was delivery was later than we had expected as we paid for specific time, but they refunded us the extra delivery charge :)

May 11, 2024
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Reply from Lasagne Gelsomi

Ciao Sofie,

How can we not help the members of our family? :)

Thanks for this fabulous 5-star review. It's a pleasure to read that both the lasagne and the customer service were top-notch.

We can't wait to welcome you back.

The Gelsomi Family

Rated 5 out of 5 stars

Gelsomi, quality ingredients,for the taste as lasagna should be

I have used Lasagna Gelsomi, for my fourth time now, and as the previews time, quality ingredients, for the taste as lasagna should be. Acclaimed by my friends a dinner always a success.

May 10, 2024
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Reply from Lasagne Gelsomi

Ciao Marco,

Many thanks for this splendid review. We're glad to hear our lasagne are enjoyed on such wonderful occasions with your friends!

We really look forward to preparing more delicious lasagne for your reunions.

The Gelsomi Family

Rated 5 out of 5 stars

The Lasagna was amazing service top notch

The Lasagna was amazing. We got the beef and cheese and the bolognese. We had to change our order and they kindly accommodated. The lasagna honestly it’s like home cooking - it is SO DELICIOUS. I will definitely be ordering again when I’ve got friends over!

May 3, 2024
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Reply from Lasagne Gelsomi

Ciao Charlotte,

Thank you so much for taking the time to leave this fabulous 5-star review and for sharing these lovely insights; they are greatly appreciated and helpful for the entire community.

We can't wait to bring more delicious recipes to your table soon.

Many thanks,
The Gelsomì Family

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