Laser Corporation Reviews 

473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a truly great experience with this company, often mentioning the seamless and straightforward overall shopping process. Customers frequently praise the impressively fast delivery times, smooth website navigation, and very competitive pricing on a wide variety of purchases. Many people also mention that the items received are securely packaged, built with great quality, and work exceptionally well for daily use. However, some customers also noted occasional frustrating issues with receiving faulty or incorrect merchandise that required complicated returns. A few reviewers experienced noticeable delays with shipping services, tracking their active packages, or receiving helpful responses regarding missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as advertised and work very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Price

Customers had positive experiences with price, highlighting that the items are very competitive compared to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are working well and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... See more

Company replied

Rated 5 out of 5 stars

Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.

Company replied

Rated 5 out of 5 stars

Easy website to use and the products are amazing! The smart door handle is the best thing ever with the easiest installation

Company replied

Rated 5 out of 5 stars

Very fast service. This remote being the larger remote for the dvd . Should be the stock remote as the one that comes with the dvd is very small and hard to operate.

Company replied


Company details

  1. Electronics Store
  2. Computer Accessories Store
  3. Electronics Company
  4. Home Improvement Store
  5. Home Theater Store
  6. Home Audio Store

Written by the company

Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(473)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

on time /good tracking

February 3, 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you, Alexander, for the 5-star review! We're delighted to hear that the on-time delivery and tracking met your expectations. Providing a smooth and transparent shopping experience is what we strive for. Looking forward to serving you again in the future! 😊📦🌟

Rated 1 out of 5 stars

I have received the remote control but…

I have received the remote control but I have not received the blue ray player.

January 29, 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you for letting us know about your experience. We apologize for the inconvenience of receiving the remote control without the BluRay player. At Laser, we're committed to making this right. A replacement BluRay player is on its way to you, and we will provide you with the tracking number once dispatched. Your satisfaction is our priority, and we appreciate the opportunity to resolve this. For any further assistance, please reach out to us at support@laserco.com.au.



Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Absolutely, Adrian! 🌟 Thrilled to provide you with a smooth and speedy service. Thanks for the fantastic feedback. Looking forward to your next visit! 😊🚀

Rated 4 out of 5 stars

Prompt delivery

January 29, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the great review, Ray! 🌟 Happy to hear that the delivery met your expectations for promptness. We're always here to ensure your experience is swift and satisfactory. Looking forward to the opportunity to make it a 5-star experience next time! 😊📦

Rated 4 out of 5 stars

Clear status quid pro-quo?

I would have given you a 5 star rating if the communique between us had less aphorisms and more grunt!

January 14, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your honest feedback, David! We appreciate the heads-up on keeping our communication more straightforward and to the point. It's insights like yours that help us improve. We'll work on bringing more 'grunt' to our future interactions. Looking forward to providing you with a 5-star experience next time! 😊📣🌟

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience!
You came up recommended by google.
Best prices with customer friendly website
Thanks heaps !

January 12, 2024
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear that, Kathryn! 🌟 Thanks heaps for your glowing review. It's great to know Google led you to us and that you found our prices and website customer-friendly. We're committed to keeping up this fantastic experience for you. Looking forward to serving you again! 😊🎉🛍️

Rated 5 out of 5 stars

All good...

January 6, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the positive review, Greg! 🌟 Glad to hear everything was all good with your experience. We're here to ensure it stays that way. Looking forward to assisting you again soon! 😊👍

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery, I never bought from them before but was so worth it, the kids tablet I got was better than I expected

January 6, 2024
Laser Corporation logo

Reply from Laser Corporation

Awesome to hear, Anthony! 🌟 Really glad the kids' tablet exceeded your expectations and that you found our pricing and delivery speed impressive. Thanks for giving us a try and sharing your positive experience. We're here whenever you need us again! 😊🚀🎉

Rated 5 out of 5 stars

YOUR Big Problem is you SEND

YOUR Big Problem is you SEND
fae to many Emails product is Great

January 3, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the feedback, Ken! 🌟 Really glad to hear you're loving the product. We'll take a closer look at our email frequency to keep things just right. Your input helps us improve! 💡📧

Rated 5 out of 5 stars

excellent service.

January 4, 2024
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear about your experience, Melissa! 🌟 Thanks for the high praise on our service. We're always here to provide the best. Looking forward to serving you again! 😊👍

Rated 1 out of 5 stars

Not happy

Not happy
The product I ordered was listed as available. The system took my money.
I the received notification that product had been dispatched and then apparently delivered.
Then received notification that funds had been refunded as product not available.
Also Lazer has no knowledge as to if this product will ever be available in future.
Yep not happy
Tony

January 2, 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you for sharing your feedback, Anthony. We understand the inconvenience this situation must have caused. It seems there was a discrepancy in our inventory tracking, which we are actively addressing to prevent such occurrences in the future. Rest assured, your experience has been noted and will contribute to our ongoing efforts to improve our services. If you have any further concerns or need assistance, please feel free to reach out to us with your reference number 11245350. We are here to help.





Rated 5 out of 5 stars

Great service

The order was processed promptly and despatched the same day, and delivered the next day. Excellent service.

January 4, 2024
Laser Corporation logo

Reply from Laser Corporation

Absolutely, Cam! 🌟 Thanks for sharing your fantastic experience. We're over the moon 🌙 to hear that everything from processing to delivery was smooth and speedy. Your satisfaction is what drives us! If there's anything else you need, just drop us a line with your reference number 11245384. Looking forward to serving you again! 🚀📦





Rated 3 out of 5 stars

I've already done this

December 27, 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you, Tim, for taking the time to leave a review. 🌟 We appreciate your feedback and are here to assist with any concerns or questions you might have. If there's anything specific you'd like to discuss or need further assistance with, please feel free to reach out using your reference number 11245289. Your input is valuable to us! 🙌

Rated 1 out of 5 stars

I ordered GPS 10 days ago and i been…

I ordered GPS 10 days ago and i been waiting for delivery but I didn’t receive any confirmation. No one answering call and no email reply. I lost my money but i will go to bank n put transaction for dispute. I had v bad experience with Laser

December 27, 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you, Lovejit, for bringing this to our attention. We understand the frustration of not receiving timely updates on your order. We're looking into the issue with your GPS order and the lack of communication you've experienced. Your concerns are being taken seriously, and we aim to resolve this promptly. Please use your reference number 11245291 when contacting us, so we can expedite addressing your case. Your experience is important to us, and we're committed to making this right. 🌟🛠️

Rated 1 out of 5 stars

Real sorry you couldn’t come up with a…

Real sorry you couldn’t come up with a more original. You took two words from my company flipped them and created your name.

December 29, 2023
Unprompted review
Laser Corporation logo

Reply from Laser Corporation

Thank you for your feedback, Scott. We're concerned to hear your remarks about our company name. With over 35 years in business, our aim has always been to maintain integrity and originality in every aspect of our operations. We'd be grateful for the opportunity to discuss this further and understand your perspective. Please feel free to reach out to us directly to share more details.

Rated 1 out of 5 stars

Unfortunately my phone will not charge…

Unfortunately my phone will not charge on the magnetic holder

October 27, 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for bringing this to our attention, Penny. We apologize for the inconvenience you're experiencing with the magnetic holder not charging your phone. We take such issues seriously and would like to assist you promptly. Please reach out to us at support@laserco.com.au with your order details, and we will work on finding a solution for you.

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

🌟 Thanks, Tina, for your 5-star review! We're thrilled to hear that you found our ordering process easy and our delivery speedy 🚀. Your satisfaction is our top priority. Looking forward to serving you again! 🙌

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

🌟 Thanks a lot, Rico, for the 5-star review! We're thrilled to hear that our customer service met your expectations. Excellent service is what we aim for! 🙌 Looking forward to assisting you again in the future. 😊

Rated 5 out of 5 stars

Excellent service at great prices

Excellent service. Communication provided and fast delivery

November 26, 2023
Laser Corporation logo

Reply from Laser Corporation

🌟 Huge thanks, Jeanette, for the 5-star review! Your satisfaction is our top priority, and we're thrilled to have met your expectations. Here for you anytime you need us! 😊🙌

Rated 4 out of 5 stars

Works great

First Wifi tap controller was defective but Laserco sent a new one out very quickly and this one is working fine, saves time, water and my lawn from dying.

September 28, 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 4-star review, Michelle! We're glad the replacement Wifi tap controller is working well for you. Saving time and water is what we aim for. If you need any further assistance, don't hesitate to reach us at support@laserco.com.au. We're here to help! 💧🌱

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