LashArt Reviews 3,281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, frequently highlighting the effectiveness of items like the lash lift products and cashmere lashes. Many appreciate the fast and reliable delivery service, often noting that orders arrive quickly and are well-packaged. The inclusion of free samples and gifts with purchases is also a much-loved aspect, allowing customers to try new products. However, some people were dissatisfied with specific product issues, such as eyelash glue not drying quickly or not adhering properly. A few other people also felt that there were problems with order delivery, including damaged items or unexpected additional charges to receive their packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many calling them "amazing" and "the best"... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and speedy... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Order

Clients share positive opinions on order. Many customers consistently report that their orders are packed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and customer service. I have been using Lash Art Keratin lash lift products for years and love them with consistent results everytime. I recently sampled the Cysteamine solution... See more

Company replied

Rated 5 out of 5 stars

Outstanding company! I’ve been ordering from LashArt for a while now and I’m always impressed. The products are amazing quality, delivery is super fast, and the little extras they include are such a... See more

Company replied

Rated 5 out of 5 stars

I've used lash art for almost 6 years now and they are a fantastic company with lovely products and always quick delivery. Extremely fair on their free gifts with purchase and its always great to try... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from LashArt for years. I would never shop anywhere else now. Every time I order it’s packed and dispatched so unbelievably quickly, package is secure and always delivere... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

LashArt – shop online for high quality, professional lashes and all your eyelash extension products from manufacturers including Wonderlash, Noir Volume, Volume Express, Cashmere and many more. We create seriously cool innovations for born artists – Like you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Good value

Good value, really good product. The blue-black eyelash tint is really dark which I love.

May 12, 2025
LashArt logo

Reply from LashArt

Hello Amanda! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Great tweezers

April 22, 2025
LashArt logo

Reply from LashArt

Hello Karen! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Lovely company

I love the products. Delivery is super fast and they always treat you with some freebies

April 29, 2025
Unprompted review
LashArt logo

Reply from LashArt

Hello Kinga! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. Thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Great range of products

Great range of products, easy to find what I wanted. Good descriptions to help you choose the best product for your needs.
Fast delivery and well packaged.

April 9, 2025
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Reply from LashArt

Hello Lyn! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

My go to supplier

I will only hand fan my volume lashes & I only use matte. Lashart is my go to supplier. The only thing I will say could improve is the shorter 8s, 9s in matte are too firmly stuck to the tray so I can’t order those in matte.

April 17, 2025
Unprompted review
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Reply from LashArt

Hello Christine! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. Your comments will be passed onto the product team to be looked into. Thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Next order made with LashArt

Next order made with LashArt, I am very happy. It was 2 items damaged/not working properly- they reacted straight away and exchanged it next day (literally I got my items next day!)

Happy to have You ❤️

Best wishes,
Kasia

March 31, 2025
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Reply from LashArt

Hello Katarzyna! Thank you for your lovely feedback. We are glad to hear that our customer support team were able to resolve this for you and provided a pleasant experience. We hope you'll visit us again soon!

Rated 4 out of 5 stars

Good quality

Good quality

March 26, 2025
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Reply from LashArt

Hello Ayesha, thank you for your feedback! If you'd like to discuss how we could've made your experience a 5 star email us! We hope to see you again.

Rated 5 out of 5 stars

Great products

Great products, using your company 7yrs , never had a issue

March 25, 2025
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Reply from LashArt

Hello Catherine! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Happy!

Happy with product and service.

March 24, 2025
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Reply from LashArt

Hello Angela! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Fast Delivery very happy

Fast Delivery very happy

March 21, 2025
LashArt logo

Reply from LashArt

Hello! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great packaging so pretty!

March 21, 2025
LashArt logo

Reply from LashArt

Hello Kaia! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Fast delivery lovely product

Fast delivery lovely product

March 20, 2025
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Reply from LashArt

Hello, Zoe! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient, it was half price too which was great indeed..

March 3, 2025
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Reply from LashArt

Hello Elizabeth! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

I’ve been using this company for years…

I’ve been using this company for years and I’ve never had any issues with anything. Delivery is always spot on as well.

March 3, 2025
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Reply from LashArt

Hello Sona! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. Thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Eyebrows Lamination and lash lift

Thank you very much always use laminated products my customers very Happy always I Recommend everyone 🩷use this product maximum 5years

March 14, 2025
Unprompted review
LashArt logo

Reply from LashArt

Hello Parveen! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Excellent professional prosucts at…

Excellent professional prosucts at comfortable prices. Ordered and received the day after.
Thank you

February 25, 2025
LashArt logo

Reply from LashArt

Hello Annie! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

yea good brand

yea good brand

February 21, 2025
LashArt logo

Reply from LashArt

Hello Jack! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 1 out of 5 stars

Not for sensitive skin

Unfortunately the products burned on my eyelids

February 17, 2025
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Reply from LashArt

Hello Liz. We truly appreciate your feedback and would love to help resolve your situation. Our eyelash adhesive is for professional use only, and should only be used by a trained and certified technician. We always recommend carrying out a patch test of our professional adhesives before use, to minimise the risk of allergic reaction. For further assistance please contact us at customersupport@lashart.com. Thank you.

Rated 4 out of 5 stars

Quick delivery & pleased with product.

Quick delivery & pleased with product.

February 14, 2025
LashArt logo

Reply from LashArt

Hello June, Thank you for your feedback! If you'd like to discuss how we could've made your experience a 5 star please call or email us! We hope to see you again.

Rated 5 out of 5 stars

Fast delivery as always great products

Fast delivery as always great products

February 13, 2025
LashArt logo

Reply from LashArt

Thank you Jamie, We really appreciate the kind comments. A pleasant experience at LashArt is what we provide for all customers and I am glad you experienced the same.

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