Had to upload my ID last week, then today they asked for the same documents again. Support said it was a different verification step but nobody explained what changed or why they needed it twice.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Playing on mobile and suddenly got kicked out. Tried logging back in and my balance showed different amounts on the app versus the website. Still confused about what actually happened.
The withdrawal page estimated 3 business days max. After 9 days I finally got my money but only because I complained. Tbh the lack of transparency was more annoying than the wait itself.
My bonus was supposed to last until next Sunday according to their email. I checked Friday and the balance showed zero bonus funds remaining. No notification that it ended early, tbh quite frustrating... See more
Company details
Written by the company
Explore new online casinos in the UK with modern platforms, transparent terms, secure features, and a streamlined experience.
Contact info
You should know
1.5
Bad
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Live 180s market sat still through six…
Live 180s market sat still through six visits. I was betting a ghost and they still took the stake.
September 17, 2026
Unprompted review
NHL totals juice is a full dime extra
Compared twenty closing totals to a sharp book. They are a dime worse on the juice almost every night.
September 17, 2026
Unprompted review
Wanted a cup of tea mid bingo and there…
Wanted a cup of tea mid bingo and there is no pause so I came back to find my cards gone.
September 17, 2026
Unprompted review
I mean to put two pounds and hit twenty…
I mean to put two pounds and hit twenty because the box is the size of a lentil and then I am in a panic undoing it.
September 17, 2026
Unprompted review
Saturday prices go up far too late
I like to study the card with breakfast and their numbers are not there until nearly noon and the day is half gone.
September 17, 2026
Unprompted review
The account wants a photograph of my…
The account wants a photograph of my bill and my telephone does not take a clear one and a letter would have done.
September 17, 2026
Unprompted review
built a shared acca in their so called…
built a shared acca in their so called social slip and two people never got the invite and we just used a spreadsheet.
September 17, 2026
Unprompted review
LOYALTY POINTS BOUGHT A COFFEE
Grinded a whole month and the reward would not cover a latte! I laughed then I LEFT!
September 17, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.